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Canadas Best Value Inn & Suites- Castlegar

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Canadas Best Value Inn & Suites- Castlegar
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Canadas Best Value Inn & Suites- Castlegar
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Showing 88: English reviews
stockton ca
Reviewed 26 July 2015

We arrive in Castlegar at 1:30 am looking for a place to stay. we pulled up to this establishment and the manager was very cranky and took a long time answering. Then he told me the fee was $122 but charge me $150!! There was a very medicore free breakfast in the morning

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Helpful?
Thank fraeya b
Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Hello Colin, I apologise for the behavior of manager. However we charged you only $140.30 ($122 room + $18.30 Tax). We do have record of this transaction. You can contact us on 250-365-2177. Thanks for you feedback. We will make sure about the behaviour of that manager. I am looking forward to clear this confusion about charges. Thanks

Delta, Canada
Reviewed 21 July 2015 via mobile

Stayed here on the first night of a motorcycle road trip. We stayed in a 2 bdrm suite that was dated but spotless. Bed was very comfortable and room was plentiful. Hotel staff was curtious and was available to help with all requests. Cafe food quality was only downside but was still ok. Reasonably priced and a safe bet in...

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Helpful?
Thank Jason M
Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Dear Valued Guest, Thank you so much for the kind feedback. The staff loves to hear the feedback. Thanks you for taking time to send us your feedback! We will buy a new printer soon for guests.We are looking forward to provide you with better and pleasant accommodation on your next visit. Thanks Varinder

Vancouver
Reviewed 6 July 2015

Owner couldn't be more helpful. Yes this is an older hotel, but good value for what you pay. Neat as a pin, comfy bed, great breakfast and caring hosts!👍. Printer in business centre was not working and the owner didn't have any problem with me printing my papers off on his office printer. Trusting sweet man😊

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Helpful?
Thank offtoChile
Jabbar D, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Dear Guest, Thank you for reviewing us on trip advisor regarding your recent stay at our hotel. We really appreciate and value your feedback. We will share your feedback with our whole team. We believe in guest satisfaction. Thank you again for sharing your experience, and hope we will see you in your next trip. Sincerely, Varinder Kang Supervisor Quality...

Edmonton, Canada
Reviewed 30 June 2015

Although the staff was helpful, the hotel was not somewhere I’d normally stay. Everything about the property was unpleasant. The hallways and room had an off odour – a mix of BO and mildew. The room itself was dated, as was the rest of the hotel. And the air conditioner that pre-dated the Regan administration blew lukewarm air. Again, I...

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Helpful?
Thank Mark D
dalwar, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

We are very sorry to here all the concern you had . Thanks for all the heads up , I will discuss with my staff all the option we can implement to improve our services . Hope to see you soon in near futre to give us another chance to evaluate our property. Manager

Campbell River, Canada
Reviewed 27 June 2015

The reviews of this place are quite varied, and now I can see why. I found the customer service to be excellent, the room was quite nice, the bed was comfortable, and with the exception of a noisy air conditioner (And it was a 35 degree C day, so the AC was needed) I was quite happy. In the morning,...

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Helpful?
Thank G B
dalwar, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

We are very sorry to hear the concern you had at our property . I will discuss all the option we can use to improve our reservation handling practice at front desk. also to improve our breakfast serving . hope to get another chance to evaluate our property be our guest in near future. Manager

mississauga
Reviewed 25 March 2015

It was a last minute decision to check in at Castlegar the night before I fly back in Toronto. Neither I nor my bf have any idea what the place is like but just decided to stay here based on the Trip Advisor ratings. It was a really comfortable stay. The bed was very comfy and it was close to...

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1Thank Jade834u
Jabbar D, General Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Thank you very much for your wonderful review and kind comments. I am pleased that your stay was comfortable and enjoyable at our hotel during your recent stay. We appreciate your stay and look forward to welcome you back again.

kelowna, british columbia
Reviewed 10 March 2015 via mobile

We checked into this hotel only to discover our room had bits of Marijuana left on a table, the shower had been used and someone had smoked in the washroom. We were tired and accepted the offer of a 'fresh' new room. We moved and after a horrible sleep due to either children or a "large man" depending on which...

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Helpful?
Thank Groutage71
Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Hi Connie, Thank you very much for taking the time to share your comments online. I sincerely apologize for your unfortunate stay in our hotel. It will be great if you can give us a chance to provide you a better services and a pleasant stay. We had emailed you a free night stay in your personal email. Thanks Jabbar

Burlington, Canada
Reviewed 31 January 2015

I stayed here for 2 nights, was travelling on business. From out of province and not familiar with the hotels in Castlegar. Booked through our company travel agent. Upon arrival, I immediately recognized that this was a family run operation and not the normal corporate style hotel that I usually stay at (Holiday Inn, Hampton Inn, 4 Points etc) I...

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Helpful?
Thank Speedbird741
Jabbar D, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Dear Valued Guest, Thank you so much for the kind feedback. The staff loves to hear the feedback. Thanks you for taking time to send us your feedback! We are looking forward to provide you with better and pleasant accommodation on your next visit. Thanks Jabbar

Reviewed 17 January 2015 via mobile

The rooms are surprisingly nice, warm and roomy. The beds and linen are clean and comfy. The service is really good. The folks that run the hotel are really friendly and helpful. I would definitely stay here again when in castlegar.

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Helpful?
Thank Justin C
Jabbar D, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Hi Justin, Thank you for taking time to review us regarding your recent stay in our hotel. We very much appreciate and value your feedback and will share it with our tam. We will work hard to fulfill for complete satisfaction. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than...

Red Deer, Canada
Reviewed 27 December 2014

The only positive thing to say about this hotel is that the beds were awesome. Like other reviewers have stated it is run down and not very clean. The internet does not work very well (if at all) because the software is an old version. Staff are friendly and helpful but I understand their is only so much they can...

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Helpful?
Thank KidsRGreat
Jabbar D, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Hello Dear Customer, Thank you for taking time to review us on your recent stay in our Hotel. On behalf of my whole team I apologize for failing your expectations. We recently upgrading our internet facilities so we fixed that problem. And we will make sure about cleaning ness so we can fulfill your expectations. I hope that you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Canadas Best Value Inn and Suites Castlegar offers the most value for your money when staying for business, pleasure, or just passing through. We are a AAA 2-Diamond hotel with clean spacious rooms, Monte Carlo Grill, guest laundry facility, fitness center, meeting facility, business center, game room, and free Wi-Fi throughout the property. All guest rooms include microwave, mini-fridge, coffeemaker, hairdryer, 42 inch flat panel cable TV, free local calls, and wake-up service. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (14 and under in parent’s room). For your convenience our hotel offers both smoking and non-smoking rooms. Pets are welcome, restrictions and charges apply. We are centrally located off Highway 3 and Columbia Avenue. We are near to a local attractions such as Zuckerberg Island Heritage Park, Chances Castlegar, and Doukhobor Discovery Centre. Canadas Best Value Inn and Suites Castlegar is your best choice within the the second largest city in the West Kootenay region of British Columbia, Canada. We offer ideal accommodations and location whether you are in town for vacation, business, or simply passing through on your way to Calgary or Vancouver. At Canadas Best Value Inn and Suites Castlegar our goal is to provide our guests a great experience, not just a place to stay. At Canadas Best Value Inn and Suites Castlegar, We’ve Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 

Additional Information about Canadas Best Value Inn & Suites- Castlegar

Address: 1935 Columbia Ave, Castlegar, British Columbia V1N 2W8, Canada (Formerly Quality Inn Castlegar)
Region: Canada > British Columbia > Kootenay Rockies > Castlegar
Price Range: €67 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Canadas Best Value Inn & Suites- Castlegar 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Quality Inn Castlegar
Castlegar Quality Inn
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Questions & Answers

Questions? Get answers from Canadas Best Value Inn & Suites- Castlegar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the rooms are all pretty much the same. Spacious with confortable beds.”
 of 5 bubbles whiteknight63, 5 Aug 2015 | Read review
“Stay away!!!”
 of 5 bubbles 549markd, 30 Jun 2015 | Read review
“The ground floor has rooms with 2 doors, one to the hallway, and one to the parking lot. I liked that, others might not.”
 of 5 bubbles GB987, 27 Jun 2015 | Read review
“Rooms will be cold upon check-in but turn up the heat and you will be good to go.”
  • The chair that was in the room
 of 5 bubbles KidsRGreat, 27 Dec 2014 | Read review
“Get a room facing the rear, much quieter and you can drive right up to the door.”
 of 5 bubbles bobc761, 18 Oct 2014 | Read review
5 of 5