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Sandman Hotel Castlegar

1944 Columbia Ave, Castlegar, British Columbia V1N 2W7 Canada
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
As Castlegar is nestled in the heart of the West Kootenays, so is the Sandman Hotel nestled in the heart of Castlegar. Minutes from shopping, business, and entertainment, Sandman Hotel Castlegar features modern amenities such as high-speed Internet access, a business centre, indoor pool and whirlpool, and meeting rooms, making this Sandman the perfect choice for your next stay.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Hot Tub
Fitness Centre with Gym / Workout Room
Banquet Room
Laundry Service
Conference Facilities
Heated pool
Breakfast Available
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Indoor pool
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Accessible rooms
Refrigerator in room
Smoking rooms available
Microwave
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
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Offers & Announcements:Save 30% | Book Direct
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Reviews (139)
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138 results
Traveller rating
21
40
38
21
18
Traveller type
Time of year
LanguageEnglish
21
40
38
21
18
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All reviews room was clean indoor pool would stay again room rate hockey college
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1 - 5 of 138 reviews
Reviewed 3 weeks ago via mobile

Didn't provide very friendly or courteous service since check in, decent room but definitely not worth the premium price. Woke up to get myself some breakfast and learned there's a $9 premium on top of my already $160 bill if I want a chance at...More

Date of stay: November 2018
Thank Kyler H
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 3 weeks ago

Thank you Kyler H for your review. I am sorry you did not find that our staff were not courteous or friendly this is not normal standards. Unfortunately the rate for your room did not include breakfast which does have much more selection that just...More

Hotel's Favourite
Reviewed 4 weeks ago

Friendly clean place and very helpful. The only issue is the wait on the reservation line which is a central problem. All staff were friendly and accommodating with any query. Rooms were quiet and clean and coffee was always on in the lobby.

Date of stay: November 2018
Thank 216barbf
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 4 weeks ago

Thank you 216barbf for your review. It is always good to hear from our guests and I am happy that you enjoyed your stay here in Castlegar. We look forward to having you stay with us again when your travels bring you our way.

Reviewed 24 September 2018

We took our luggage up to our room, went out, and when we got back, water was coming thru the ceiling from the suite upstairs. They offered us $25 off another room, but for our inconvenience, wet socks, and hassle we felt this wasn't good...More

Date of stay: September 2018
Thank dora700
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 24 September 2018

My apologizes Dora700 that this did happen to you the guest above you overflowed their bathtub. It is unfortunate that you did not consider the offer of a room move and discount appropriate. This was something that was out of our control and I do...More

Reviewed 5 September 2018

Staff at the reception is generally cold and unfriendly with very few exceptions. Rooms facing the swimming pool towards the internal court can be quite loud when people are using the swimming pool late at night. Swimming pool is open late, so if you have...More

Date of stay: August 2018
Thank comoxio
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 5 September 2018

Thank you Comoxio F for your comments. I am sorry to hear that you found our front desk staff cold and unfriendly this not our normal service standards and do I apologize. We are do for a major renovation at the end of this year...More

Reviewed 28 August 2018 via mobile

Family road trip and we decided to stay at the sandman hotel. At first we had some minor issues with the door key and tv. The staff and management did a great job helping us and making sure the problems were fixed. I would recommend...More

Date of stay: August 2018
Thank SC_Bronco
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 5 September 2018

thank you SC Bronco we appreciate your great comments and I will let all our staff know that you appreciated their service. Thank you for staying with us and hopefully we will see you again in the future.

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Questions & Answers
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SusanH3140
17 April 2018|
AnswerShow all 2 answers
Response from fayblife | Reviewed this property |
Hello, there is 1 door to the front desk and 1 door skipping the stairs there’s a ramp aswell and back doors from the parking lot. I just want to let you know that you might have to walk quite a ways to reach your room... More
1
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Barb D
11 September 2016|
AnswerShow all 6 answers
Response from GMCastlegar | Property representative |
we do not have a restaurant attached but there are several restaurants in very close walking distance. We do have a premium continental breakfast available in the hotel but cost does apply.
0
Votes
Room Tips
"I would not recommend this hotel. A lot of money for poor quality."
dora700
23 Sep 2018
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"Quiet rooms are facing the back of the building. Avoid rooms facing the internal court and the swimming..."
comoxio
4 Sep 2018
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"Choose the Super 8 in Castlegar not the Sandman."
tracyfT9083VR
28 Jun 2018
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"If you are traveling with a pet, ask for the room on the ground. We were assigned on the 3rd floor and..."
StephieNam
27 Sep 2017
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PRICE RANGE
US$114 - US$124 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaKootenay RockiesCastlegar
NUMBER OF ROOMS
134
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