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BEST WESTERN The Westerly Hotel

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BEST WESTERN The Westerly Hotel
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586 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Langley City, British Columbia, Canada
Reviewed 18 January 2016

I routinely stay at the Westerly whenever I'm in Courtenay - usually every 30-50 days. Great staff, great facilities, & a central location in town. Nicely appointed clean modern rooms with comfy beds! And all at a great price point that underscores the value you get. No need to look around.

Review collected in partnership with Best Western
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Helpful?
Thank glorch
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear glorch We love having our "regulars." Thank you so much for taking your time to write about your experience with us on TripAdvisor. Our staff will look forward to seeing you again. Cheers.

vitoria, Canada
Reviewed 18 January 2016

Worth the money and a good location for the ski slopes of Mount Washington, Pool and hot tub available as well as underground parking facilities (for electric cars also). In house pool room and darts are available in the bar with a good selection of local craft beers

Review collected in partnership with Best Western
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Thank Leslie R
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Leslie Thank you so much for taking the time to write about us. I agree with you. It is a great spot for a ski vacation as you don't have to sit in your room after skiing! There is so much to do right on site. No getting in your car again. We are happy you had a great...

Reviewed 18 January 2016 via mobile

This hotel is dated. The wing I was in had a strong odour as well as a strong odour of air freshener. The room was small and had no fridge or microwave. The heating unit was loud and sucked the smoke in from the surrounding balconies. The bed didn't seem like a queen but more like a double and was...

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Helpful?
Thank Len C
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Len C I am sorry to hear you weren't happy with your stay. The hotel has two levels or rooms at different costs. The new wing is an upgrade and slightly higher in price. Actually a lot of our regular customers prefer the older wing as it is less money and the rooms are larger and you can have...

Victoria, Canada
Reviewed 18 January 2016

for an older hotel the rooms were clean and decor was current the staff was helpful when needed. Reasonably good value for the dollar spent. Good location to travel from either on foot or by car. Easy walk to down town.

Review collected in partnership with Best Western
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Thank Erik K
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Erik K We are glad to hear you were happy with the value, staff and amenities. It is nice being in a location that has near by stores, restaurants and walks where you don't need to get in your car for. Thank you for all your positive comments.

Vancouver, Washington
Reviewed 3 January 2016

The annual Christmas day buffets have become a tradition for my wife and I. In the past we have had the regular buffet but this year we chose the breakfast (6:30 am - 10:00 am). There is a touch of elegance including white tablecloths. Potted plants provide a slight tropical atmosphere. Table service is reliable. The food is varied, both...

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Helpful?
Thank eztourist
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Loyal Customer I am thrilled to hear you are a regular at our Christmas day buffets. Nice that you mixed it up this year with the breakfast buffet and enjoyed that as well. Thank you for taking the time to write about it on TripAdvisor!

Alberta Canada
Reviewed 30 December 2015 via mobile

Catered to our family ski trip. Liked the feature of having lift tickets. The food vouchers were a nice bonus. I understand the Restaurant is trying to build up customers but it does need to update the decor. The food selection on the menu was different, which we liked. Room was clean and we did not hear any noises from...

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Helpful?
Thank Tompat923
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Tompat923 It sounds like you and your family enjoyed our hotel and it's extra features. I am so happy you liked the food selection in the restaurant. Always good to hear the room was clean. Most important. Thank you for writing about us in such a positive light!

Victoria, Canada
Reviewed 28 December 2015

Great quality for the location to Mount Washington. Have always stayed here and will always stay here. Two families stayed here together and the ability to have the door between rooms open was great. It is better than having the main door open removing privacy.

Review collected in partnership with Best Western
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Thank Joshua M
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Joshua M We are glad the mountain is up and running again full steam. And all that snow! We have lots of schools and families come and stay with us as it is so close to the mountain and you have the advantage of the town for after skiing activities. How fun having the two families stay at the...

Maple Ridge, Canada
Reviewed 15 December 2015

Same old same old... but in a good way. Same great service, same great rooms, same great food, same great affordable rate. This is the 'go to' hotel to stay when in Courtenay. I'm sure it will be the same next time as well.

Review collected in partnership with Best Western
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Thank Dan B
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Hello Dan B Thank you for being such a loyal customer! We love having you and love that you write about us on TripAdvisor. The staff and I with you a Merry Christmas and a Happy New Year. We look forward to your next visit!

Langley City, British Columbia, Canada
Reviewed 30 November 2015

I always stay here. I have no reason to look anywhere else. Very welcoming & friendly staff, reliable quality, comfort & cleanliness of rooms, all the on-site amenities I could ask for! Licensed billiards lounge, licensed bar & grill, liquor store with a wide assortment of craft beers! :)

Review collected in partnership with Best Western
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Helpful?
Thank glorch
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear glorch What a wonderful review! Thank you very much. It is greatly appreciated by all our staff who work hard at giving guests the best experience possible. We like to think of our lodge as one stop shopping. A place where once you arrive you don't need to hop back into your car for anything. It is a pleasure...

Victoria, Canada
Reviewed 16 November 2015

Staff were pleasant and professional. It was nice to be greeted and not just "Checked In". The pub was very nice restaurant. the service was great. The lounge looked very good, but I only enjoyed the plush leather seating when it was closed. The restaurant was fine and quite bright with all the windows. The pool and exercise room were...

Review collected in partnership with Best Western
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Helpful?
Thank Michael C
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Michael C Thank you for such a great review of our staff, hotel, pub, restaurant and workout room! I know how busy everyone is these days so you time is much appreciated. We hope always that our staff and services make for a complete and friendly stay and with you we achieved that. Please come again. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Flying Canoe West Coast Pub
Flying Canoe West Coast Pub
Cuisines: International, American, Bar, Pub, Canadian
Westerly Restaurant
Westerly Restaurant
Cuisines: International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 

Additional Information about BEST WESTERN The Westerly Hotel

Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Price Range: €81 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN The Westerly Hotel 3*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Cheap Tickets, Best Western and Priceline so you can book your BEST WESTERN The Westerly Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Hotel Style:
#1 Green Hotel in Courtenay
#1 Business Hotel in Courtenay
#4 Family Hotel in Courtenay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Westerly Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN The Westerly Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest asking for a westerly room if you want a nice view of the mountains”
 of 5 bubbles Colin1062, 17 Mar 2017 | Read review
“Stay away from Chalks side if you have kids. There are drunks everywhere and you have to get past them to get to your room”
 of 5 bubbles 66karlau, 11 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles Gramma57, 7 Mar 2017 | Read review
“Pay the extra to get a renovated room”
 of 5 bubbles Victoria_BCTall_Guy, 25 Jan 2017 | Read review
“Try Kingfisher Resort or Old House Hotel for a relaxing experience”
 of 5 bubbles Y8221QQkims, 20 Nov 2016 | Read review
5 of 5