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BEST WESTERN Cranbrook Hotel

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BEST WESTERN Cranbrook Hotel
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295 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Humble
Reviewed 20 July 2016

Check in was quick and friendly staff. Upon Check out I was offered a bottle of water which was a nice extra. The rooms are modern. Wifi was good, never kicked out. The cable selection was good also. A couple eating establishments are located across the highway - of course when highway is busy it can be tough to cross.

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Helpful?
Thank TwiggerTraveler
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. I am happy to hear you enjoyed the hotel’s newly decorated guestrooms and were able to enjoy our complimentary Wi-Fi. We hope to see you in Cranbrook on your next visit! Regards Lindsay Manager

Cascade, Montana
Reviewed 19 July 2016

great location, great staff, lovely facility. We had traveled from Banff in Alberta, and we headed to Nelson in B.C. so we needed to stop for dinner and road trip stuff the staff was so helpful with recomandations , and so pleasant both in the morning and at checkin

Review collected in partnership with Best Western
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Thank kathy b
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice hotel in Cranbrook! It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We hope to see you again soon! Regards Lindsay Manager

Markham, Canada
Reviewed 17 July 2016 via mobile

Great Best Western! Right off the Hwy 3, awesome steak place across the street (Mr.Mike SteakHouse). Front desk staff (Julie and John) were awesome! Very friendly, quick and helpful! As a platinum Rewards member our room was upgrade by John/Julie without even asking and they followed up with a room call to see if everything was to our satisfaction within...

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Helpful?
Thank Veets63
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Your satisfaction is very important to our team and I am pleased to read that you had a fantastic stay in Cranbrook. We consider dedicated and competent staff members like Julie & John our most valuable asset. They were pleased that you acknowledged their efforts. We hope to see you again soon! Regards Lindsay Manager

Toronto, Canada
Reviewed 12 July 2016

The hotel is right along the highway with good access to nearby ancillary support. The beds were very comfortable and internet was great. I didn't try out the breakfast as I think it was paid but I was in a hurry anyways. Staff were friendly and briefly used the small fitness room which was adequate.

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Helpful?
Thank David E
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for posting your review. I’m delighted to hear you had a comfortable stay and enjoyed the hotel’s convenient location. We look forward to welcoming you back on your next visit! Regards Lindsay Manager

Canada
Reviewed 5 July 2016

Clean facility, good people on the front lines, just like it should be. A good location right on the main street in Cranbrook, but did not notice the traffic. Motorcycle parking up close to the front door, it all worked for me.

Review collected in partnership with Best Western
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Helpful?
Thank Paul P
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear that you had a great stay. I was pleased to read you enjoyed the dedicated motorcycle parking recently installed at the property. We look forward to welcoming you back to the beautiful town of Cranbrook!...

Aldergrove, Canada
Reviewed 3 July 2016 via mobile

The room was nice, cleanand upto date. No microwaves in rooms but front desk did warm some food for us. After the 2nd night our garbage was not taken out and nor did we get fresh towels. Has a pool and water slide. Has a patio out back with nice grassy area and a volleyball net. I would stay here...

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Helpful?
Thank dawn c
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice hotel in Cranbrook. We appreciate you taking the time to post your review and give us your feedback. I was pleased to read you enjoyed our large newly renovated guestrooms and outside patio area. We hope to see you again soon! Regards Lindsay Manager

Littleton, North Carolina, United States
Reviewed 3 July 2016

Stayed at this property on our way between Glacier NP and Banff. We use Best Western a lot when we travel. This regular Best Western was better then most BW Plus and Premier properties we have used. The staff was second to none in courtesy and friendliness. If there is a negative,breakfast is not included but they did have a...

Review collected in partnership with Best Western
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Thank Scott M
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time out of your busy schedule to write such a complimentary review. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. I am passing on your comments, knowing that it will serve as an inspiration to our...

Prince George
Reviewed 28 June 2016

Front desk staff very friendly and helpful. Nice big clean smelling room as is usual for Best Western Hotels. A great place to stay for all travelers. Very comfortable bed with pillows to match. Ample well night lit parking for RV's, cars, pickups etc.

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Helpful?
Thank myran845
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice hotel in Cranbrook. We appreciate you taking the time to post your review and give us your feedback. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service the team strives to provide. We look forward to your next visit. Regards Lindsay Manager

Edmonton, Canada
Reviewed 15 June 2016

Very nice, quiet hotel. Rooms nicely furnished and spotlessly clean. Most hotels offer a free breakfast but this one does not. Breakfast was good but should be included in the rate. Staff was very friendly and helpful

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Helpful?
Thank liz169
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice hotel in Cranbrook. We appreciate you taking the time to post your review and give us your feedback. I’m pleased to hear you appreciated the well-appointed guestrooms and enjoyed your breakfast at Amato's Café. Regards Lindsay Manager

Langley, Canada
Reviewed 14 June 2016

Best Westerns are always a reliable stay for anyone traveling on business and the Best Western in Kamloops is no exception. The three things I need for in a hotel are clean sheets, batteries in the remote, and water pressure in the shower. The BW Cranbrook had all three.

Review collected in partnership with Best Western
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Thank Andy K Mr L
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review and recommendation. I'm glad you enjoyed your stay with us in Cranbrook and appreciated the comfortable, inviting guestrooms. We look forward to welcoming you back again soon! Regards Lindsay

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
A combination of superior service and friendly hospitality, this hotel can accommodate the most discerning business or leisure traveller. Guest rooms feature deluxe furnishings, amenities and complimentary high speed internet. For an extended stay, select from 1 or 2 bedroom kitchenette suites. Onsite features include indoor pool with waterslide, fitness centre, outdoor patio, games room, Business Centre and café. ... more   less 

Additional Information about BEST WESTERN Cranbrook Hotel

Address: 1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: €104 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cranbrook Hotel 2.5*
Number of rooms: 94
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Also Known As:
Best Western Cranbrook
Cranbrook Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cranbrook Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Cranbrook Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay towards the back of the hotel. Less road noise”
947grahamb, 30 Mar 2017 | Read review
“Top floor would have less for traffic noise”
yvonneharding77, 29 Mar 2017 | Read review
“No problems with room but a breakfast buffet would be a great addition.”
765robertf, 3 Feb 2017 | Read review
“All rooms seem to be about the same”
ronc105, 24 Jan 2017 | Read review
“just don't stay there”
duslbeck, 30 Oct 2016 | Read review
5 of 5