We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Cranbrook Hotel

Booking.comUS$116*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$172*
US$116*
US$172*
US$117*
US$172*
US$117*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
BEST WESTERN Cranbrook Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

297 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for BEST WESTERN Cranbrook Hotel
See the most recent reviews
Showing 295: English reviews
Sherwood Park, Canada
Reviewed 5 September 2016

I have stayed at many Best Western Properties during the past several years, 30 on business travel and many on leisure trips. This property has to rank near the top if not the best in those 30 plus years. My ratings truly reflect my feelings etc with this property.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank redcoat70
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear that you had a great stay. We look forward to welcoming you back to the beautiful town of Cranbrook! Regards Lindsay Manager

Vancouver, Canada
Reviewed 4 September 2016 via mobile

I stayed only very briefly in the hotel, because I was here on business and out most of the time. The room was very clean and well set up, with good air conditioning controls. One quibble I have with this hotel, is that it is set up for handicapped access. I would not normally have a problem with that, except...

 Report
Helpful?
Thank Dan468
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for posting your review. I’m delighted to hear you had a comfortable stay and enjoyed the hotel’s convenient location. I have investigated your comments further and it appears you booked a room with one queen bed, which happens to be our accessible rooms. I apologize if this was not indicated to you upon making your reservation. We would...

Calgary, Canada
Reviewed 1 September 2016

This is a very nice hotel. The decor is very attractive, the staff is friendly and helpful, and it is close to a number of decent restaurants. There is lots of parking. They really could improve by putting microwaves in the room, although they at least have a small fridge.

 Report
Helpful?
Thank derinzyj
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Guest feedback is always valued, thank you for taking the time to share your experience. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service my team strives to provide. We hope to see you again soon! Regards Lindsay Manager

Reviewed 31 August 2016 via mobile

Clean. Amazing staff, even down to maintenance people. Good little cafe. Good Restaurants etc near by. Volleyball net/ Patio out back. Well kept lawns. Zero complaints! Keep it up BW Cranbrook. Impressed.

 Report
Helpful?
1Thank MC2324
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. Our team here in Cranbrook takes pride in delivering friendly, accommodating service to each and every guest, they will be pleased to hear their efforts are appreciated. We look forward to welcoming you back on your next visit! Regards Lindsay Manager

Nelson, Canada
Reviewed 29 August 2016

Very clean hotel and great location. Had a large parking lot and a field for our dogs to visit. Would be nice if the front desk staff were more engaging in conversation but they were efficient and accurate.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Kathleen C
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice hotel in Cranbrook. We appreciate you taking the time to post your review and give us your feedback. I am happy to hear you enjoyed the hotel’s convenient location and our outdoor fenced patio. We hope to see you again soon! Regards Lindsay Manager

Post Falls, Idaho, United States
Reviewed 10 August 2016

When booking this hotel, I thought I was booking through Best Western, but ended up on the "Bookings/Expedia" website. Wrong! Anyway, I wanted the room reserved for July 23rd, and Bookings had reserved it for September 23rd, so it was quite a surprise to find out we had no reservation when arriving at the Hotel. However, the ENTIRE front desk...

 Report
Helpful?
Thank Joyce W
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

We pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We look forward to welcoming you back to...

Ocala, Florida
Reviewed 5 August 2016

We were on a long distance bicycle trip and need a place in Cranbrook. This hotel had nice size rooms and we got one on the first floor. It was large and quiet. We ate breakfast there the next morning using the 20% off coupon and it too was yummy.

 Report
Helpful?
Thank MikenBern
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

My team will be so pleased to hear your wonderful comments! Thank-you! I will pass on your compliments to Raj, Karlee & Valerie, our Amato's Café cooks. We look forward to welcoming you back to the beautiful town of Cranbrook! Regards Lindsay Manager

Calgary, AB
Reviewed 3 August 2016

The staff were friendly and helpful, they even printed us maps to the place we needed to get to which we really appreciated. We had 2 rooms, a King Suite and a regular with 2 Queen beds. They were both the same size but the King Suite had the kitchen area which would be nice for longer stays. The room...

 Report
Helpful?
Thank Suebee07
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Guest feedback is always valued, thank you for taking the time to share your experience. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service the team strives to provide. I’m disappointed you didn’t receive the value expected and hope we have the opportunity to welcome you back to Cranbrook. Regards Lindsay Manager

Calgary, Canada
Reviewed 2 August 2016

I was very happy with the cleanliness of this hotel. It looks like it was recently renovated and if it hasn't been then the cleaning staff have done a amazing job at keeping it look like new. I would stay here again and I would try other Best Western hotels.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Alicia H
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. I am happy to hear you enjoyed the hotel’s recently renovated rooms. Our team works hard to ensure that every guest has a memorable stay and they were so pleased to hear your wonderful comments! We appreciate your patronage and look forward to your return the next time you are in Cranbrook. Regards Lindsay...

Calgary, Canada
Reviewed 24 July 2016 via mobile

This hotel has the most disgusting pool I've ever seen. It looks like green slime. There was no chlorine at all in the pool. I was weary about going in it to start with but we booked this hotel specifically because my kids love waterslides. I suited up my oldest son and went in there. He was heart broken when...

 Report
Helpful?
Thank thehutches2
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time to post your review. Guest feedback is always valued and appreciated. I am disappointed to read about your experience with our pool & waterslide and the water condition being less than satisfactory. I have investigated your comments and have taken the steps to ensure that the problems you experienced do not happen again. We...

64 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (15)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (2)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Cranbrook hotels
0.5 km away
Days Inn Cranbrook
Days Inn Cranbrook
#4 of 17 in Cranbrook
205 reviews
7.1 km away
St. Eugene Golf Resort & Casino
0.8 km away
Sandman Inn Cranbrook
Sandman Inn Cranbrook
#14 of 17 in Cranbrook
94 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Model A Inn
Model A Inn
#10 of 17 in Cranbrook
64 reviews
2.2 km away
Prestige Rocky Mountain Resort and Convention Centre
1.8 km away
Super 8 Cranbrook
Super 8 Cranbrook
#6 of 17 in Cranbrook
444 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
A combination of superior service and friendly hospitality, this hotel can accommodate the most discerning business or leisure traveller. Guest rooms feature deluxe furnishings, amenities and complimentary high speed internet. For an extended stay, select from 1 or 2 bedroom kitchenette suites. Onsite features include indoor pool with waterslide, fitness centre, outdoor patio, games room, Business Centre and café. ... more   less 

Additional Information about BEST WESTERN Cranbrook Hotel

Address: 1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: €103 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cranbrook Hotel 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Priceline, Hotels.com, Best Western, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN Cranbrook Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cranbrook
Cranbrook Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cranbrook Hotel staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from BEST WESTERN Cranbrook Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East end of the hotel and North side may offer better views?”
740teds, 26 Apr 2017 | Read review
“Try to stay towards the back of the hotel. Less road noise”
947grahamb, 30 Mar 2017 | Read review
“Top floor would have less for traffic noise”
yvonneharding77, 29 Mar 2017 | Read review
“No problems with room but a breakfast buffet would be a great addition.”
765robertf, 3 Feb 2017 | Read review
“All rooms seem to be about the same”
ronc105, 24 Jan 2017 | Read review
5 of 5
Booking.com
US$116* /night
View Deal
Orbitz.comUS$117
Expedia.comUS$117
TripAdvisorUS$117
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates