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Prestige Rocky Mountain Resort and Convention Centre

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Traveller (37)
Room & Suite (30)
Dining (4)
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Overview
  • Excellent46%
  • Very good39%
  • Average8%
  • Poor6%
  • Terrible1%
Travellers talk about
“don cherry”(5 reviews)
“nice hotel”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Prestige Rocky Mountain Resort and Convention Centre
Special Price: Beat the Summer Rush!
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Offers from Prestige Rocky Mountain Resort and Convention Centre
Special Price: Beat the Summer Rush!
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (315)
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135
124
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5
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135
124
28
20
5
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All reviewsthe west coast grilldon cherrynice hoteltrain museumbusiness triproom was cleanfront desk staffpool and hot tublight sleeperstayed here for one nightthe main dragking rooma great place to stayamenitieswarrengymnelson
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11 - 15 of 312 reviews
Reviewed 27 February 2018 via mobile

We were driving back home from a weekend away and decided that we would stop in Cranbrook for the night because we were getting tired. So we drove through town looking at Hotels and looked at the Prestige online. We decided to stop there and...More

Thank miles r
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 6 March 2018

Thank you for sharing your experience. Your satisfaction is very important us and I apologize that you did not have a restful stay. I have reviewed your comments with our entire team and please be assured that we have already taken steps to rectify the...More

Reviewed 21 February 2018

Expecting a resort in the Rocky Mountains, we were disappointed with the location. Given the cost, we were disappointed with the rooms. It is a costly area and perhaps none of the options actually have views of the glorious mountains. The staff were somewhat indifferent,...More

Thank gardensail
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 6 March 2018

Thank you for your comments. With Cranbrook being situated where it is, it is hard to get a good look at the mountains given the highway direction. However, the city does have a beautiful surrounding area and small downtown core. Cranbrook is excited to be...More

Reviewed 19 February 2018 via mobile

An unfortunate accident on our way to vacation in Banff left us stranded in Cranbrook. We feel so fortunate to have found the Prestige Resort. Jessica at the front desk has been amazingly considerate and helpful, turning a very upsetting experience into a “salvage operation”...More

Thank Portlandtravlr
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 21 February 2018

Thank you so much for such wonderful and kind comments. I am so pleased to hear we were able to make such a difference! We do take pride in catering to our guests’ needs the best way we can. I hope the rest of your...More

Reviewed 17 February 2018

If you are a light sleeper, this is not the place for you. The vibrations by the train track (which I didn't see when I arrived in the dark) awoke me at 11pm and 2am... my bed shook. Also, if someone has a TV on...More

Review collected in partnership with this hotel
Thank florriannf
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 21 February 2018

Your satisfaction is very important us and I apologize that you did not have a restful stay. Thank you for taking the time to reach out to us and provide your feedback. The development and continued use of the railway makes up a large part...More

Reviewed 29 January 2018

Friendly staff! Very clean rooms and hotel! Lots of amenities! Would recommend again and again! Lots of space in rooms and very comfortable beds! Prices were reasonable - for rooms and in the restaurant. Staff was very well prepared for our large group and were...More

Review collected in partnership with this hotel
Thank 264tracif
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 2 February 2018

Thank you for a wonderful review! We loved having your team in and are so pleased to hear you enjoyed your stay. It is always gratifying to know that our performance was effective and appreciated. We hope to see you at the next tournament! Jessica...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$151 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (30)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (3)
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Room Tips
"All rooms seem the same"
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"Train noise may be a problem for some travellers"
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"Rooms on the front (the highway side) are much quieter because you can't hear the trains shunting on the..."
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"Rooms at the back have a view of the old Railway museum trains (more interesting than it sounds) and are..."
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