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All reviews best westerns hot tub front desk staff baker st parking lot is hotel guests in town within walking distance comfortable beds flat screen tv the main drag comfortable stay up to date nice room stayed two nights downtown nelson home away from home
This is a great hotel - the staff are outstanding and the room are very nice. During my stay the restaurant was being renovated but the hotel gift certificates for a local restaurant in an close by hotel for breakfast - the hotel is very...More
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Response from KellyM7279, General Manager at Best Western Plus Baker Street Inn & Convention CentreResponded 3 days ago
Thank you for taking the time to write such a wonderful review! We truly appreciate your business and your trust in us. I am very
happy to hear that our staff and service met your needs and expectations. We are always trying to...More
Nestled in with the many historic buildings in downtown Nelson BC this hotel provides modern accommodation.
It provides comfort and great service. It is within walking distance of restaurants, shops, stores and pubs.
The rooms are modern and spacious with 42" flat screen tv, fridge,...More
Thank orley m
Response from Kelly M, General Manager at Best Western Plus Baker Street Inn & Convention CentreResponded 24 July 2018
Hi Orly m,
I appreciate the 5 star review of our property. Thanks again for your sincere and uplifting acknowledgment of our services.
My staff enjoyed being host during your stay. You were all amazing guests!
It would be a pleasure to have you and...More
Checked in for 3 nights. Was given a room with a door to the next room, which I hate. Told the reception lady, who gave me an upgraded room (helped by me being a BW Gold member). She couldn't have been more helpful. The room...More
Response from KellyM7279, General Manager at Best Western Plus Baker Street Inn & Convention CentreResponded 2 weeks ago
Thank you for taking the time to share your valuable review.
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations.
We look forward to welcoming you...More
The new restaurant was recently opened and serves excellent food both for breakfast and for dinner. Prices are reasonable for both vegetarian and non-vegetarian dishes. The well appointed room had two Queen beds with excellent mattresses and pillows. I would definitely stay here again.
The room was immaculate and well appointed. The staff was friendly and helpful to us as out-of-towners looking for advice. We had breakfast at the newly renovated restaurant - Marzano's -which had a great modern design, a nice staff, and delicious food. All in all,...More
Response from KellyM7279, General Manager at Best Western Plus Baker Street Inn & Convention CentreResponded 4 weeks ago
Thank you very much for taking the time and sharing your impression with us and many other travellers. We appreciate your sincere
and uplifting acknowledgment of our staff and service as we invest a lot of time and effort to train our team...More
From majestic mountain views to rich history, Nelson is equally adored by outdoor enthusiasts and lovers of art and culture. As the only full-service hotel located on downtown Nelson's famous Baker Street, the Best Western Plus Baker Street Inn & Convention Centre is the ideal starting point for exploring all that Nelson has to offer. This eclectic British Columbia town attracts visitors from all walks of life. From Selkirk College students to artists drawn to a thriving arts and culture scene, nearly everyone converges on Baker Street for its unique mix of independent shops and restaurants. The Best Western Plus Baker Street Inn & Convention Centre is just steps from the action. For those who crave even more action, Nelson is just a short drive to some of British Columbia's best winter sports spots. The Whitewater Ski Resort is known for having some of the best powder in the world, while Baldface Lodge steps it up a notch with guided snowcat skiing and boarding. Other outdoor enthusiasts can hike, bike and fish at nearby Kootenay Lake, nestled between the Selkirk and Purcell mountain ranges. After a day of play, soak weary bones in the Ainsworth Hot Springs while enjoying spectacular views. If you prefer an indoor soak, head back to your Baker Street hotel and indulge in one of our in-room hot tubs. These amenities include a fitness center and hot tub, free parking in a large lot, kids stay free and the on-site Baker Street Grill, which can satisfy the heartiest of appetites. The convention center space is perfect for a variety of business or special events. And, not only are we Eco-Friendly, but we're pet-friendly too. Come discover why Nelson has earned the reputation as one of BC's premier tourist destinations at the Best Western Plus Baker Street Inn & Convention Centre!
I came from out of town to Nelson, my girlfriend was also coming from out of town , we decided to meet at the Best Western in Nelson to have a late lunch , early dinner, i parked across the street from hotel , Parking lot... More
I came from out of town to Nelson, my girlfriend was also coming from out of town , we decided to meet at the Best Western in Nelson to have a late lunch , early dinner, i parked across the street from hotel , Parking lot sign says "customer Parking"made a quick stop and proceeded to walk to restaurant to meet my friend , as i was walking to the bottom street cross walk, there was something attached to the wheel well on my truck, in a panic i went to see what it could be, considering i drive a brand new truck, they put a lock on the tire, so i went over to meet my g/f who had not arrived yet,i called the RCMP, , who thought they were also being unreasonable, needless to say, i had to pay the 50 $ , for the release of my truck, and they wanted me to still have lunch there, are you kidding me, they were extremely rude. Manager Ryan Martin and Attendant Cane, i am a mature 50ish , working in Health Care system, just wanting to have lunch w/ a dear friend that i hadnt seen for awhile. UPDATE, as i am writing this the Manager has called me to tell me his problem that he does not make enough money w/ Best Western, so he was not there to deal w/ situation , because he was working at the Hotel Hume down the street, wow. He is not prepared to deal with me, he called because he realized that i made a complaint to the head office, which i will now call back.These kids need more training in customer service, and professionlism, to attack someones credibility and make them look bad, to make yourself look better, is not good business, i am sharing this , because i am a very unhappy customer, and membership holder. Social Media can be the judge , and small town i will tell anyone that listens.
It just has a restaurant called the Baker Street Grill. It does have a sectioned off bar area which is more lounge like but it is essentially just part of the restaurant. If you are looking for a nice lounge, you can't beat... More
It just has a restaurant called the Baker Street Grill. It does have a sectioned off bar area which is more lounge like but it is essentially just part of the restaurant. If you are looking for a nice lounge, you can't beat the Library Lounge in the Hume Hotel.