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Sunrise Ridge Waterfront Resort

221 reviews
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Traveller (99)
Room & Suite (45)
Pool & Beach (8)
Overview
  • Excellent45%
  • Very good31%
  • Average13%
  • Poor4%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Heated pool
Non-Smoking Hotel
Family Rooms
Kitchenette
3.0 Star Hotel
All hotel details
Offers from Sunrise Ridge Waterfront Resort
Offers & Announcements: 50% OFF 2nd Night!
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (221)Write a Review
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Traveller rating
94
67
28
10
16
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94
67
28
10
16
Show reviews that mention
All reviewsoutdoor fireplaceone bedroom suitefull kitchenmain buildingbeautiful condopool and hot tubwasher dryervancouver islandthere is no air conditioningbeach accessbeds were very comfortableexercise roomfire placerathtrevor beachget awaymurphy bedtigh na mara
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21 - 25 of 215 reviews
Reviewed 25 February 2017

This place is nice in the summer due to the outdoor pool. My kids love using the outdoor pool in the summers when we visit. The rooms are nice and clean and the beds are comfortable as well. These are more like condos than hotel...More

2  Thank VanCanDan
Response from TrueKeyHotels, Public Relations Manager at Sunrise Ridge Waterfront ResortResponded 1 March 2017

Hi VanCanDan, Thank you for your lovely review of our Resort, the outdoor pool is definitely a great asset! We hope you'll come and stay again this summer. Cheers, Katie Wallace Marketing Manager

Reviewed 25 January 2017 via mobile

We stayed in a small B unit in the 200 block We could hear the person in the adjoining unit coughing for the entire stay, all night and day. The beach or so it was called, is very rough rocks and driftwood. The B unit...More

Thank Alex M
Response from TrueKeyHotels, General Manager at Sunrise Ridge Waterfront ResortResponded 26 January 2017

Dear Alex, It appears that you and the party you shared the room with both took the time to write a post on the same subject. Please see below for the response made to the first of the two posts your party has made: Thank...More

Reviewed 24 January 2017

I have just left after 2 nights in a week exchange from Interval. DO NOT RENT or Stay any B units PLEASE READ ALL THE POOR REVIEWS !!! The place is knowingly renting out units with MAJOR DESIGN ISSUES We went for one week starting...More

2  Thank TiaMariaMorrison
Response from TrueKeyHotels, General Manager at Sunrise Ridge Waterfront ResortResponded 26 January 2017

Dear TiaMariaMorrison, Thank you for taking the time to provide us with detailed comments from your recent stay. We sincerely apologize for the heat issues which proved more difficult to resolve in your unit than we had anticipated (there were no other complaints for any...More

Reviewed 23 January 2017 via mobile

Beautiful, clean units. Some with full kitchens. Spacious. Two restaurants within walking distance. One 4 star and one pub style. Descriptions are accurate. Some high end water view units nearer to the water. Beach access within walking distance down a path.

1  Thank Christina H
Response from TrueKeyHotels, Marketing Manager at Sunrise Ridge Waterfront ResortResponded 25 January 2017

Thank you Christina, what a great review! I'm glad you enjoyed your stay and we hope to welcome you again soon. Cheers, Katie Wallace Marketing Manager

Reviewed 1 January 2017 via mobile

Lovely stay. Booked online through trip adviser was fine. But to try get a hold of anyone to try downgrade the room was difficult. Best advice I say is book over the phone with the hotel instead if you want to make changes. Beds super...More

Thank Lee A
Response from Sunrise08, General Manager at Sunrise Ridge Waterfront ResortResponded 2 January 2017

Hello Lee, Thank you so much for taking the time to share the experience you had while at our resort. We are very pleased to hear that you enjoyed your stay, and look forward to welcoming you back again! Have a wonderful day! Robynne Shaw...More

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13456743
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$118 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Parksville
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$118 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Parksville
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (99)
Room & Suite (45)
Pool & Beach (8)
Dining (2)
Hotel & Grounds (67)
Bathroom (8)
Questions & Answers
Ask a question
Neil S
15 January 2018|
Answer
Response from Rosemary B | Reviewed this property |
There is no restaurant on site so I doubt there is breakfast service. Other than that I can’t really answer
0
Votes
Gosiael
19 April 2017|
AnswerShow all 5 answers
Response from TrueKeyHotels | Property representative |
Hi Gosiael, Yes, the outdoor pool is heated and it opens May 1st. Cheers, Katie Wallace Marketing Manager
1
Vote
MrsB_Alberta
10 March 2016|
AnswerShow all 2 answers
Response from Barrie-The-Fiddler | Reviewed this property |
I would suggest contacting the hotel directly. I did not notice any dogs present when we visited last summer.
0
Votes
Room Tips
"You can request a room closer to the beach"
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"Units on the east side have direct access to the pool"
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"One elevator and no stairs so better get room on ground floor"
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"Ask for AC, pool/ocean side room."
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