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This was our 4th time staying at the Glacier House and we love this resort. First time we stayed in a room in the lodge which was lovely but then discovered they had cabins. During the winter months they supply hot tubs on the decks...More
Thank Laura S
Response from Daniel K, Owner at Glacier House ResortResponded 2 weeks ago
Hi! Thanks so much for your feedback and positive comments - in regards to the cabins they are going to be rejuvinated this Spring, if you had stayed in a lodge room you would have noticed we have already done these in the Fall -...More
We LOVED this place! Only stayed one night and had such a hard time leaving! We had a medium cabin facing the woods which was so private & peaceful! Gas fireplace and hottub on the deck were welcome additions to these cozy cabins! Can't wait...More
Thank Siobhann E
Response from Cat M, General Manager at Glacier House ResortResponded 12 November 2017
Dear Valued Guests,
Thank you for your feedback. Our cabins are unique to the area, and the private hot tubs are a great way to relax. We are glad to hear you enjoyed your stay and we look forward to your next visit.
Cabin was cute. Could have been cleaner, previous tenants garbage was not cleaned up, bottles outside and food left under the futon. Ballons left floating on the ceiling. No kitchen utensils supplied though when asked the front desk gave us forks and knives ect. Said...More
We stayed in one of their cabins for 1 night last summer and the stay itself was a great experience. The place is beautiful, very quiet and serene. The lodge and main entrance look beautiful, the cabins were beautiful as well with all the amenities...More
Response from Cat M, General Manager at Glacier House ResortResponded 2 weeks ago
Thank you for your review, we appreciate all of our guests feedback. We have made changes to our booking policies to help ensure guests do not get moved to a different cabin once they have requested a specific unit. We are happy that our staff...More
If I could give them 0 stars, I would. This hotel has HORRIBLE customer service, do not give them your money. They tell customers to disregard BC Govt weather warnings and brave the roads, instead of refunding money.
I had a roadtrip planned from Vancouver...More
Response from Daniel K, Owner at Glacier House ResortResponded 15 February 2018
Many thanks for your feedback, as mentioned on your fb feedback form as well, we are looking into this, as we certainly do not advise people to disregard weather warnings, however if roads are fully open and patrons are still arriving from the same destination,...More