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The Sutton Place Hotel Revelstoke Mountain Resort

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The Sutton Place Hotel Revelstoke Mountain Resort
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491 Reviews from our TripAdvisor Community

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There are newer reviews for The Sutton Place Hotel Revelstoke Mountain Resort
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Showing 441: English reviews
Vancouver, Canada
Reviewed 13 October 2016

My wife and I stayed here for one night on our way through town and were thoroughly impressed with both the hotel and restaurant. We were upgraded to a 1 bedroom premier suite and it had a very nice full kitchen, living room with gas fireplace, a bedroom, and two bathrooms. The decor was welcoming and inviting, the room was...

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Helpful?
Thank Chad M
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Chad M - Thank you for staying with us here at Sutton Place Hotel. We are delighted you and your wife had such a wonderful stay and truly honored that you consider us the best sleep you've had! We are happy that we provided the perfect spot for you to relax and unwind after a busy day of travelling....

Calgary, Alberta
Reviewed 30 September 2016

Service here was great! It was around 10 in the morning, we arrived a little bit early so the receptionist took my phone number so they can call me when our suite is ready and told us that they will let the housekeeping know to put it as a priority. When they called to let us know that our suite...

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Helpful?
Thank laika_r19
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear laika_r19 - I appreciate the time you've taken to provide such a wonderfully detailed review of your stay. I am thrilled to hear that our team went above and beyond to exceed your expectations, and resulted in a fantastic trip for you and your partner. It's great to know you found our suites to be well appointed and cozy!...

River Vale, NJ
Reviewed 30 September 2016

Booked here for one night as a mid point between Jasper, AB and Pemberton, BC. We were two couples and stayed in a two bedroom and two bathroom suite. It was like a luxury apartment with a kitchen, living room and dining area. It even had a laundry room with a washer and dryer! Certainly exceeded our expectations. A minor...

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Helpful?
Thank BearJoy
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear BearJoy - Thank you for your taking the time to provide a review and the wonderful description of your recent stay! It's so great to hear that we were able to exceed your expectations. I appreciate your feedback regarding breakfast options on site, we have now opened The Rockford for breakfast service daily, starting at 7:00am. I do apologize...

Reviewed 27 September 2016

Excellent hotel, we were blown away with the fantastic suite we had booked, it was huge, good kitchen facilities, comfortable lounge area with 3 seater settee, two chairs, gas fire, large tv over the fire, with a view over the gondola outside approx 50 ft away....spotlessly clean and comfortable king size bed. Good WiFi. One thing to note is that...

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Helpful?
Thank Nigel H
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Nigel H - I always appreciate it when our guests take time out of their busy schedules to provide us with their feedback. What an honor to read that you were blown away by our suites, amenities and cleanliness. It sounds like you really enjoyed the rooms and the overall vibe of the resort, which we love to hear....

Peace River, Canada
Reviewed 26 September 2016

This place was a great. Everything about it was beautiful. The only part we didn't like was the breakfast up the mountain. The buffet tasted a bit old and cold. But it was still worth it for the view. We would definitely stay here again!

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Helpful?
Thank Ted_DKL
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Valued Guest - Thank you for choosing to stay with us for your vacation. I am sorry to hear the Breakfast in The Mountains was not up to par, I will be sure to pass along your valued feedback to our Food and Beverage Manager. I am delighted to hear that you enjoyed your accommodations. Once again, thank you...

Knighton, United Kingdom
Reviewed 26 September 2016

Great service from the moment we walked through the door. We were upgraded to an amazing Suite. The best Suite we have ever stayed in. It was lovely and had a washer/dryer which meant after nearly two weeks travelling we could do some washing. We had a view of the gondola and mountain. Dinner that evening in the hotel was...

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Helpful?
Thank Louise M
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Louise M - Wow - what a pleasure to read your review. I’m happy to hear that we were able to secure a complimentary upgrade for you and your partner! It's great to know that you enjoyed the comforts of your spacious room and the unexpected joy of finding the laundry room in your suite, after 2 weeks of...

Reviewed 26 September 2016 via mobile

Very much enjoyed the Sutton hotel. Excellent service and great room with newer contemporary decor. And right on the ski hill. The studio suite was all we needed for a quiet get away. Restaurant was excellent with great food and many choices. Service was friendly and fun. Cant wait to return during ski season.

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Thank Elaine G
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Elaine G - We are so glad to hear that you felt comfortable and cared for during your recent visit. Our Studio Suite is perfect for a couples getaway, or a mini staycation! We appreciate your thoughtful review and look forward to seeing you again for a future stay. PS, I hear we are in for an incredible winter,...

Vancouver, Canada
Reviewed 25 September 2016

Our experience was fantastic in a large suite with all the amenities you'd want with a family. There was two bedrooms which were far apart, with laundry kitchen and two washrooms. Very accommodating with variations to check out.

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Thank Darren5229
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Darren5229 - I appreciate you taking the time to provide us with a review of your stay. While you enjoyed the personalized care and accommodations I must say we equally enjoyed hosting your family! We hope you will join us for another staycation again soon!

Reviewed 25 September 2016 via mobile

Booked a suite, which was clean and cozy. Washrooms were big. Came for the mountain coaster but didn't expect the small variety of shops and restaurants. However, the hotel is VERY convenient and close to the gondola.

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Helpful?
Thank Phoebe C
DOOSutton, Public Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Phoebe C - Thank you for taking the time to write a review and acknowledge the great experience you had with us. We are so pleased that you enjoyed your stay. The Mountain Pipe Coaster sure is a blast!

Reviewed 24 September 2016 via mobile

Great rooms and service.! Would stay again. Ellie at the front desk went out of her way to help us. Rooms are big enough for the whole family. Kitchen is nicely appointed with top of the line appliances. Beds are supper comfortable. Location is out of the way but the views are beautiful.

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Helpful?
Thank Rhad K
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Rhad K - Thank you for providing such a wonderful review. It is great to hear that Ellie's dedication to service really shined through and made the resort feel like a home away from home. I will be sure to pass along your kind words! (she's a superstar) I'm pleased our large suite was suitable for your family, although...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Sutton Place Hotel Revelstoke Mountain Resort is a true ski-in, ski-out luxury condominium style hotel, consisting of 3 buildings connected by an underground heated parking facility and serviced by a beautifully appointed central lobby. This smoke-free property features 222 guest rooms and suites, premium amenities, and three on-site dining experiences: Rockford wok|bar|grill, The Mackenzie Common Tavern, and La Baguette located in the village next to the Revelation Gondola, minutes from downtown Revelstoke. ... more   less 

Additional Information about The Sutton Place Hotel Revelstoke Mountain Resort

Address: 2950 Camozzi Road, Revelstoke, British Columbia V0E 2S0, Canada (Formerly The Nelsen Lodge)
Region: Canada > British Columbia > Kootenay Rockies > Revelstoke
Price Range: €185 - €366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sutton Place Hotel Revelstoke Mountain Resort 4*
Number of rooms: 222
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Revelstoke
#2 Family Hotel in Revelstoke
#3 Business Hotel in Revelstoke
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Questions & Answers

Here's what travellers have asked, with answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and other travellers.
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Questions? Get answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floors to get a better view and to be slightly farther away from the gondola lines.”
 of 5 bubbles cowanpkc, 6 Dec 2016 | Read review
“Think any room is great - my colleague was in a studio and my room was 1-bedroom”
 of 5 bubbles MalfairCB, 11 Nov 2016 | Read review
“top floors on street side”
 of 5 bubbles novamacs1, 1 Nov 2016 | Read review
“The view are beautiful no matter which room you are in!”
 of 5 bubbles TravelBCGirl, 28 Oct 2016 | Read review
“Get the upper floors facing the mountains. There are eight floors and the "B" and "C" Buildings facing the pool offer excellent views.”
 of 5 bubbles 508GregD, 13 Oct 2016 | Read review
5 of 5
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