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Best Western Plus Emerald Isle Hotel

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Traveller (76)
Room & Suite (604)
Dining (39)
Overview
  • Excellent46%
  • Very good36%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Emerald Isle Hotel
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Offers from Best Western Plus Emerald Isle Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)
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431 results
Traveller rating
189
157
66
13
6
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LanguageEnglish
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189
157
66
13
6
Show reviews that mention
All reviewssmitty's restaurantrestaurant next doorattached restaurantclose to the airportconvenient locationvictoria airportwithin walking distancethe main streetfront desk staffhotel guestsbeds were very comfortablewould stay here againbutchart gardensqueen bedcoffee machinestayed two nightspleasant stay
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1 - 5 of 431 reviews
Reviewed 1 week ago

We spent our last night at the hotel and I had the best night's sleep of our two week vacation. We had a suite and a massive and extremely comfortable king size bed. Our daughters had a queen-size bed each and were very happy. A...More

Thank katzabander
Response from BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle HotelResponded 1 week ago

Hello katzabander, On behalf of the entire staff, thank you for your wonderful review! We are delighted to know you had the best night's sleep at our hotel. We hope you come visit us again soon!

Hotel's Favourite
Reviewed 21 May 2018 via mobile

Close to the highway that goes to Victoria and the airport. Staff was very courteous and the room was comfortable clearly newly renovated, bathroom was spotless. Appreciated the Keurig machine in the room and also 25% off Smitty's breakfast coupon!

Thank starlitsky3311
Response from BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle HotelResponded 27 June 2018

Hello starlitsky3311 Thank you for your excellent review and rating! We are pleased to know you enjoyed your stay. We look forward to seeing you again!

Reviewed 3 weeks ago via mobile

This motel is conveniently located five minutes from Victoria Airport and five minutes to Swartz Bay. It was clean with nice furnishings, linens, bath amenities. Breakfast at Smittys next door was great and 20% hotel discount. We stayed on the outbound portion of our trip...More

Thank 2JRo
Response from BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle HotelResponded 2 weeks ago

Hello 2JRo, Thanks for your excellent review and ratings! We are pleased to know you had a memorable and enjoyable stay at Best Western Plus Emeralds Isle in Sidney, BC. We hope to see you again soon!

Reviewed 3 weeks ago via mobile

Stayed at the B.W. due to an early morning flight out of Victoria. Was very impressed with the front lobby staff at check in , they were both funny and helpful. Lots of parking, spacious room which was clean and tidy. The hotel is also...More

Thank Jen B
Response from BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle HotelResponded 3 weeks ago

Hello Jen, Thank you for your wonderful review. We are pleased to know that you enjoyed your stay as well found our front desk staff funny and helpful! Smitty's restaurant opens at 7am and as a hotel guest you receive 25% off the regular breakfast...More

Reviewed 4 weeks ago via mobile

Rooms has been recently updated/remodeled. Only complaint we had was with a clerk named Natasha. Not too professional. Acted like a simple was request was too burdensome(towels). Not related to hotel. But if anyone needs to find a currency exchange without an airport visit. There...More

Thank hot4teacher63
Response from BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle HotelResponded 4 weeks ago

Hello hot4teacher63, Thanks for your rating and review. I'm very sorry that you felt our desk agent was not professional. Our management team will review and re-train our front desk team. Thank you for staying with us and we hope to see you again.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$132 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$132 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (76)
Room & Suite (604)
Dining (39)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
rungirl74
15 April 2017|
AnswerShow all 9 answers
Response from BW Plus Emerald... M | Property representative |
We have a very large parking lot that can easily accommodate many vehicles (large and small). Parking is also included in your rate.
0
Votes
55traveler
25 June 2016|
AnswerShow all 4 answers
Response from Rick G | Reviewed this property |
These folks are incredibly helpful and accommodating. And, being near-ish the airport, they 100% "get it" when it comes to the vagaries of air travel. If you've confirmed your room with a credit card AND told them your... More
0
Votes
Robert J
2 April 2016|
AnswerShow all 5 answers
Response from Rick P | Reviewed this property |
The hotel is about a 2-3 minute drive to the airport. I was surprised just how close it is, considering you don't really hear any air traffic overhead. Honestly, I don't recall there being a shuttle, but I had a car rental... More
1
Vote
Room Tips
"Room 202 was the largest of the rooms on the floor. Huge bed, small kitchenette area and sitting area"
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"Request the annex."
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"Room 104 was excellent"
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"Construction on our floor but NO noise in our room during the evening hours"
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