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Mountain Retreat Hotel

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293 Reviews from our TripAdvisor Community

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There are newer reviews for Mountain Retreat Hotel
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Showing 280: English reviews
Reviewed 30 July 2016

Room was comfortable and well appointed and had a wonderful view of the mountains, bed was comfortable, staff were friendly and knowledgeable. Thoroughly enjoyed the stay both in the hotel and Squamish itself.

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Helpful?
Thank tatsquestu
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

Greater Manchester, United Kingdom
Reviewed 28 July 2016

This was for an overnight stopover on a road trip. Main impression of the place is that we had walked into the 1970's as hotel is very dated in decor and rather dour. This extended to the check-in process which was functional without being friendly. We ate in the attached restaurant which was nearly empty, food was good yet service...

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Helpful?
Thank Neil P
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

Tacoma, Washington
Reviewed 25 July 2016 via mobile

To start, we had a family suite with only 4 big towels & no washcloths - there were 5 of us. Kitchenette didn't supply napkins or paper towels. Pull out beds had mattresses that were way past expiration date. No continental breakfast. Staff was hit or miss. No extra garbage bags. Now for the positives - we recieved extra towels...

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Helpful?
1Thank socobruja
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for staying with us and sharing your feedback. I am disappointed after reading your feedback and personally apologies for not meeting up with your expectations. However, i appreciate your kind words. As a "Service Recovery" i would like to offer you a Complimentary Upgrade in your next visit. Once again i apologize for the inconvenience caused....

bc
Reviewed 22 July 2016

Standard room with 2 comfy queen sz beds, microwave, coffee maker and bar size fridge. All we needed. Kids used pool with waterslide for a bit. Wifi worked great. Nice to have a beer and wine store on site and a restaurant also. The pizza we ordered was not overly great, but was nice to get right from on site.

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Helpful?
Thank Drakesmom
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

Reviewed 16 July 2016

If you are looking for adventure fun near Vancouver this is the place to stay. Staying at this hotel puts you in the right spot and allows you to put your money into your fun adventure rather than you hotel room. The rooms are very clean and updated and well worth the price. We travelled with 2 kids enjoying outdoor...

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Helpful?
Thank Andre G
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

Penticton, Canada
Reviewed 10 July 2016

We chose this hotel as the prices were rather high in Whistler and it was a good price in a good area. We were greeted by Marjorie and she was very helpful. A bit of confusion with the reservation; however, it was cleared up in no time and up to the room we went. It was clean and as expected....

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Helpful?
Thank Lois67
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

Vancouver, Canada
Reviewed 10 July 2016

We arrived at the hotel at 5 pm, assuming that we could go right to our room. Instead, we were told we would need to wait 45 minutes (it ended up being an hour) to get into the room. This, despite the fact that we were arrive well after check-in and that I had called the day before to confirm...

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Helpful?
Thank AmirakCI
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for staying with us and sharing your feedback. I am disappointed after reading your feedback and personally apologies for not meeting up with your expectations. As a "Service Recovery" i would like to offer you a Complimentary Upgrade in your next visit. Once again i apologize for the inconvenience caused. We guarantee a lower rate if...

Portland, Oregon
Reviewed 6 July 2016

Check in was easy, friendly front desk person. Hotel has 4 floors, elevator/stairs. Restaurant attached to hotel. My brother and I had a room with 2 beds, very comfortable. Good views of mountains. This hotel was a good value, and located between Vancouver and Whistler.

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Helpful?
Thank lynn h
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

108 Mile Ranch, Canada
Reviewed 4 July 2016

I should have written this a number of days ago just for the incredible experience. We arrived late in the evening after being on the road for over 16 hours. We are greeted at the front desk by one of the many great staff we have become acquainted with from previous visits with a "Hi guys, great to see you...

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Helpful?
Thank Ron D
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

Reviewed 2 July 2016 via mobile

Where to begin, well we got to the hotel to check in and I booked 2 rooms online and when we checked in they said only 1 was available under that name. So we got 4 people in 1 room comfortably. We went up to our room which was very clean, and spacious, has a fridge & microwave and coffee/...

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Helpful?
Thank Stephanie S
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Mountain Retreat Hotel

Address: 38922 Progress Way, Squamish, British Columbia V8B 0K5, Canada (Formerly BEST WESTERN Mountain Retreat Hotel)
Region: Canada > British Columbia > Squamish
Price Range: €70 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Retreat Hotel 3*
Number of rooms: 87
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Retreat Hotel staff and other travellers.
2 questions
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Questions? Get answers from Mountain Retreat Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family suites with kitchenette”
 of 5 bubbles 539skyee, 4 Dec 2016 | Read review
“To be away from the highway side of the hotel choose a room on the inside of the parking lot.”
 of 5 bubbles LorraineWilliamsLake, 18 Oct 2016 | Read review
“Rooms facing parking lot are quieter”
 of 5 bubbles jacklX9803VD, 5 Oct 2016 | Read review
“top floor has the best views”
 of 5 bubbles upnoth0071, 15 Sep 2016 | Read review
“Rooms on highway 99 side are cooler”
 of 5 bubbles MACIMI, 15 Sep 2016 | Read review
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