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Holiday Inn Truro

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Traveller (34)
Room & Suite (63)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent26%
  • Very good46%
  • Average20%
  • Poor5%
  • Terrible3%
Certificate of Excellence
Experience our warm, East Coast hospitality the moment you arrive at the full-service Holiday Inn Hotel & Conference Centre in Truro, Nova Scotia. Conveniently located in downtown Truro with easy access to the Tidal Bore, Victoria Park, and the Rath Eastlink Community Centre (RECC). Our full-service, hotel is located 40 minutes from the Halifax Stanfield International Airport (YHZ) and 2km from Trans-Canada Highway 102. When you stay at our full-service hotel, choose from traditional rooms, king executive rooms, or a spacious two-room Jacuzzi suite, all completely smoke-free. Our guests enjoy access to complimentary WiFi and wired-internet, as well as easily-accessed onsite parking. Other amenities include an indoor, heated swimming pool, fitness centre and business centre. Extensive food and beverage services are available at our onsite restaurant and lounge, Bistro on Prince. With 11,000 square feet of flexible meeting and banquet space, we are your one-stop-shop for events!
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Property amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
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Room features
Suites
Non-Smoking Rooms
Microwave
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Reviews(370)
Traveller rating
  • 97
  • 174
  • 75
  • 19
  • 13
Traveller type
Time of year
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Kevin G
Windsor, Canada
4910
Reviewed 4 weeks ago
To be honest I didn't stay at this property....I was there for a conference and I must say the staff was on it's toes. They did a really good job keeping everyone happy......The front desk group seemed to have it all under control.
The other staff were very hard at work keeping the place neat and tidy...The washrooms were always very clean and neat.
Thank Kevin G
Response from HeidiS3841, Director of Sales at Holiday Inn Truro
Responded 4 weeks ago
Hello Kevin, thanks so much for your generous comments--our staff are incredible and we truly appreciate it when one of our guests notices and takes the time to share with the world! I hope we'll be seeing you again next year for Nova Scotia Music Week 2019.
Kermit403
Coaldale, Canada
381130
Reviewed 14 Oct 2018
After nearly three weeks of suitcase life a hotel has to be extremely high end in all areas to get anything but an average rating. This hotel is laid out quite awkwardly, with different levels that have a few steps up or a few steps down, but the elevator stops on any of the levels we used.
Check in was average, room was average. The breakfast was a bit above average and we enjoyed that.
I was curious about the old house at the rear of the property. It looks like it was a pretty high end house a century or so ago, but is sitting abandoned and showing signs of decay. Oddly, the only access to the house is through the hotel parking lots.
Thank Kermit403
Response from HeidiS3841, Director of Sales at Holiday Inn Truro
Responded 16 Oct 2018
Hello Kermit403, thank you for providing your feedback--I'm pleased to hear that our breakfast was a highlight of your stay! The old house you're referring to was once the John Stanfield Inn and while certainly showing it's age the house is still a real attraction. We hope to see it restored someday to its former glory. I certainly hope you're headed home now after three solid weeks of being on the road, safe travels! Heidi
Daybb
NS
124
Reviewed 7 Oct 2018
This is a good hotel, but they gouge you on the drinks. We recently attended an event and they charged 7 bucks for a beer and 9 for a glass of wine, 10 for a shot. After the expense of travelling, booking a room and meals on top of that, a bit expensive. Drinks were a bit cheaper in the bar?
Thank Daybb
Response from HeidiS3841, Director of Sales at Holiday Inn Truro
Responded 10 Oct 2018
Hello Daybb, thank you for your candid feedback--I'm sorry there were elements of your stay that negatively impacted your opinion of us but I can assure you that we only charge $6 for beer or wine and $7 for shots. Perhaps you were ordering premium drinks? Should you wish to discuss further you can contact us any time at all. Heidi
Helen M
30
Reviewed 2 Oct 2018via mobile
Well I can say I had too much fun and was very sick on Sunday.... I called the front desk and there were no more late check outs as they all had been taken but she was kind enough to extend my stay !!!!
Thank Helen M
Response from HeidiS3841, Director of Sales at Holiday Inn Truro
Responded 3 Oct 2018
So glad to hear you had a fun night Helen and that we were able to accommodate your request--there's nothing like sleeping in just a little bit longer!
Relax744978
10
Reviewed 20 Sep 2018via mobile
This place is a joke.....booked a room and guaranteed it om my credit card. The complete airhead of a night manager - Lauren claimed my card wouldnt work and subsequently gave my room away. When I asked why didnt she contact me. Sje claimed she didnt have mu phone number or any info from my profile which i have had an account with this hotel chain for over 15 years. Long story short...arrived at hotel at 8pm after travelling all day to find out she gave my room away and no attempt to try and contact me. Luckily we were able to find a much nicer hotel down the road and imagine that....no issue with my credit card what so ever.....what a load of b.s. from this person...kinda glad we didnt stay there as adter walking in the lovby it was clear that holoday inn was lnt up to par with other holiday inns in terms of appearance.....pass on this one if ypu want a peaceful rest and an actual room upon arrival. Hotel staff could also benefit from some sensitivity and customer service training...at least this particular manager anyways....
Thank Relax744978
Response from HeidiS3841, Director of Sales at Holiday Inn Truro
Responded 28 Sep 2018
Hello Relax744978, I sincerely apologize for the misunderstanding with your reservation last week. This is not how we would typically handle a situation like this on a sold out night and we have spoken with the front desk team to ensure proper protocol is followed going forward. I believe we have come to a mutually agreeable arrangement as indicated in our previous correspondence and thank you for your understanding. Heidi
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Questions & Answers
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Anastassia G
31 May 2018|
Answer
Response from Geoff S | Reviewed this property |
Didn't have one so I don't know. I suggest you check with the hotel directl;y.
0
Votes
Sunni B
9 November 2014|
AnswerShow all 2 answers
Response from Dominique L | Reviewed this property |
hello, you may want to try the reply button instead of typing the address back, if not the good ol' telephone might save you some time and back and forth with Ms. Villananueva Good luck,
0
Votes
Room Tips
"my room was 124, only three steps. It do have an elevator and up to 4th floor."
EllenH167
16 Sep 2018
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"Get B&B rate for free full breakfast"
awaywegoFlorida
9 Sep 2018
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"If you don't want to walk too far from car to room, select a room at the 'back' as there was..."
131tarao
2 Aug 2018
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"Pick east facing unless you like to sleep in a sauna"
DadandCab
24 Sep 2017
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PRICE RANGE
US$70 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn truro hotel truro
LOCATION
CanadaNova ScotiaTruro
NUMBER OF ROOMS
114
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