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BEST WESTERN Mermaid Yarmouth

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BEST WESTERN Mermaid Yarmouth
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247 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Halifax, Canada
Reviewed 2 weeks ago

The room was adequate, and the staff were friendly. However, the first room we were given had a broken heater. We were moved into another room quickly and easily. The next day, a pipe at the hotel burst, and there was no water for showering, drinking, brushing teeth, flushing the toilet. We were told the heating systems could not stand...

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Helpful?
Thank lachlan902
BWMermaidYarmouth, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Thank you for your feedback On behalf of our entire team, I would like to apologize for the unfortunate events. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Management

HOTEL’S FAVOURITE REVIEW
Reviewed 18 July 2016 via mobile

Very pleased with our choice of hotel in Yarmouth. It was easy to get to from the ferry port, lots of parking and had friendly staff. The room was very up to date with wood floors and modern decor. We requested a room in the front with a water view, but it did have a fair bit of road noise...

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Helpful?
Thank ShutterBuggz
About Hotel's Favourite Review
BWMermaidYarmouth, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

Hi ShutterBuggz, Thank you for the fantastic review! We are so happy that you enjoyed every aspect of your stay while with us. We are certainly close to the ferry being less than a 5 minute drive. We have updated our rooms and are currently doing more upgrades. The remainder of our items should be arriving by the middle of...

Halifax, Canada
Reviewed 4 weeks ago via mobile

I'm not sure where to start. When we first arrived we were taken aback by the lobby which smelled like a number of cats lived there. Staff were very friendly though. We arrived in our room which was an updated one but still far from modern. The smell of dampness was overwhelming. Small and a little cramped, I contemplated looking...

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Helpful?
1Thank David M
BWMermaidYarmouth, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Halifax, Canada
Reviewed 4 weeks ago

I usually stay here when visiting Yarmouth and I must say there has been quite an improvement. Lobby area has been updated along with the guest rooms. Big TV in the room and a comfortable bed. Breakfast items has been updated to include more than just toast and tea. French toast, sausage, eggs, etc..there should be something for everyone. It...

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Helpful?
Thank Damon A
Calgary, Canada
Reviewed 20 January 2017 via mobile

The motel was old and outdated but located in a good location for amenities around Downtown Yarmouth. I will say the guy was kind and did make an effort to allow us to stay when they were actually "closed" with no indication on the website informing people. There are only a few dog friendly hotels in Yarmouth and I intended...

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1Thank r3ddoberman
Reviewed 6 January 2017

Stayed on December 5 2016. We chose this motel because all of the other best western motels we have stayed in was above par for us ... except this one. First the front desk person sent us on a goose chase finding our room ( husband wasn't happy after working construction all day). She told us upstairs .. we went...

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Helpful?
Thank Shelly H
Halifax Region, Canada
Reviewed 19 December 2016

Was just there recently and stayed for one night. Room was clean and tidy, check in was fast and efficient with early check out offered so I would not have go to office to leave early in the am. They have good a breakfast that was included. The staff was professional and pleasant. Overall very happy with my brief stay...

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Helpful?
Thank Sean B
Nova Scotia
Reviewed 30 November 2016

employees were very friendly and accommodating, the room was excellent and WiFi strength is very good in the room, we had no problems logging into our work accounts and working as we had a family member in the hospital and the location was perfect, less than 2 minutes away from Yarmouth Regional Hospital. Also very close to shops and restaurants....

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Helpful?
1Thank Dezzie2
Thunder Bay
Reviewed 25 November 2016

Very comfortable, clean and quiet. Had some problems with my key cards but the cleaning lady was very helpful and even went to the front desk to have the keys redone. Breakfast was very good and the person responsible was very efficient. Would stay at this hotel again if I'm ever back in Yarmouth.

Review collected in partnership with Best Western
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Helpful?
Thank Kim W
BWMermaidYarmouth, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review

We are happy to hear you enjoyed your stay Kim and we can't wait to see have you again.

Oromocto, Canada
Reviewed 19 November 2016 via mobile

Great location,great hotel and staff. Stayed only one night for business. Large selection for your breakfast in the morning. Bed was a little hard compared to other BW I have stayed at. Quiet area, good sleep.

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Helpful?
Thank SCR1954

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Mermaid Yarmouth is conveniently located within walking distance to the Ferry Terminal where the Nova Star Cruises will take you to Portland, Maine. Several Museums, and a variety of nearby dining and shopping options are all within 2 kms from the Hotel. We are a proud 2 GREEN KEY holder. Each spacious guest room features all the extras that make a difference while traveling. Our AIR CONDITIONING UNITS will ensure that you have a comfortable and pleasant stay with us. Each guest room includes free wireless high-speed Internet access, 42" Flatscreen HD Plasma TV's, HD Digital Cable, free local calls, and a free Hot breakfast. Other amenities include a heated outdoor swimming pool (seasonal), guest laundry and business center. BEST WESTERN Mermaid Yarmouth is also pet friendly (feels apply). Bus tours and groups are welcome! Whether attending one of the many outdoor festivals, enjoying a game of golf, sight-seeing, or enjoying one of beautiful beaches all within a 15 minute drive. Our friendly staff is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN Mermaid Yarmouth

Address: 545 Main St, Yarmouth, Nova Scotia B5A 1J2, Canada
Region: Canada > Nova Scotia > Southwest Nova Scotia > Yarmouth
Price Range: €82 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mermaid Yarmouth 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Yarmouth
Yarmouth Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mermaid Yarmouth staff and other travellers.
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Questions? Get answers from BEST WESTERN Mermaid Yarmouth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Bed rooms provide lots of space.”
 of 5 bubbles DamonA307, 22 Feb 2017 | Read review
“There are no good rooms”
 of 5 bubbles springbanktraveller, 17 Oct 2016 | Read review
“It has two floors so pick ground floor if you do not want the stairs.”
 of 5 bubbles 746walterb, 15 Oct 2016 | Read review
“Try to get a ground floor room.”
 of 5 bubbles 615ronaldc, 1 Oct 2016 | Read review
“Would never stay here again.”
 of 5 bubbles Lyntr, 27 Sep 2016 | Read review
5 of 5