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We stayed at the hotel last long weekend, I made my reservation through Dealfind upon arrival they did not have my reservation and trying to charge me the full price for each night upon discussion to the manager she refuse to take the ownership of...More
1 Thank Khurram A
Response from Joanne M, Manager at Inn at the FallsResponded 13 June 2014
Thank You for taking the time to write a review. I would like to address some of your points. I’m sorry you felt that we lost your reservation how ever you were in the system. What you didn’t have was a voucher from...More
From the first moment we walked in my husband had a bad feeling about this place.
The main building just smelled old and mouldy and I was surprised that they didn't even bother to use air fresheners so that the air didn't feel so heavy....More
2 Thank bole69
Response from Joanne M, Manager at Inn at the FallsResponded 7 June 2014
I am sorry about your bad experience that you had at the Inn. We are an Old Inn it was built in 1876 a lot of our guest love the charm and décor. The front desk does close at 7pm from October to...More
I just stayed at the Inn at the Falls recently with a small group of colleagues for a two day, one night meeting. The service for our meetings was terrific. The food provided for our lunches and snacks was delicious and plentiful and our rooms...More
We stayed there this weekend for a Celebration of Life held in Bracebridge and my husband and I along with his family stayed there. It was quaint, clean and the views were breathtaking. The breakfast was well stocked and the atmosphere was nice. The staff...More
I had stayed at this property 10 yrs ago and it was fabulous. Phoned Friday evening and a message said to dial 200 for reservations, no response asked to leave a message. Called twice more on Saturday am and same response. Drove to Bracebridge for...More