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Holiday Inn Express Hotel & Suites Brockville

Booking.comUS$113*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$150*
US$113*
US$150*
US$114*
US$150*
US$113*
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Holiday Inn Express Hotel & Suites Brockville
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195 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Waterloo, Canada
Reviewed 5 days ago NEW

I stayed here last year, and was dismayed that the room was next to the 401 Highway and the soundproofing was inadequate. With some initial hassle we were given another room on the quiet north side of the hotel The rest of the stay was excellent. Rooms are large, nicely furnished, the pool is quite large for a hotel So,...

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Helpful?
Thank David H H
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hello David, Thank you very much for providing feedback on your recent experience. I am sorry to hear that we fell short of your expectations. I want to assure you that we do our very best to accommodate guest requests, however as we are beginning our busy summer season, often times we are not able to. We do have specific...

mississauga, Ontario
HOTEL’S FAVOURITE REVIEW
Reviewed 2 February 2017

I was sent on a trip to Brockville ON for business and I didn't know what to expect from a small place. I heard that the Holiday Inn Express was one of the better hotels in the area so I decided to stay there for the night. First of all I have to compliment the gentlemen at the front desk....

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Helpful?
Thank mcichocka
About Hotel's Favourite Review
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there mcichoka, Thank you so much for posting such a wonderful review of your stay at our property! I am so happy to hear that our team was helpful; our goal is always to ensure our guests feel welcome while they are away from home - especially during business trips! I definitely recommend coming to visit in the summertime...

Kingston, Canada
Reviewed 3 weeks ago

We spent one night here and it was a lovely hotel. The staff were very friendly and helpful. The room was very spacious and clean. The beds were very comfortable. We used the pool 3 different times and each time it was clean and warm. The breakfast offer alot of variety and there was something for each of us. I...

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Helpful?
Thank fran v
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there Fran, Thank you very much for your positive review! We take pride in meeting our guests' expectations, and I am delighted to hear that you will be visiting us again soon. Thank you for choosing Holiday Inn Express & Suites, we appreciate your loyalty and we look forward to your next stay! Sincerely, Alicia S.

Ottawa, Canada
Reviewed 11 April 2017

Recently had a 2-night stay. Hotel was clean, comfortable and amenities are as described on the website. I enjoyed a little soak in the hot-tub and the pool and both were well maintained and clean. Continental breakfast is in keeping with what one expects - nothing fancy but no need to leave hungry. Would stay here again.

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Helpful?
Thank Sarah G
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there Sarah, Thank you very much for reviewing your recent experience at our property! I am pleased to hear that you enjoyed your visit, and that we were able to meet your expectations. We look forward to your next stay, and we hope to be your first choice for Brockville accommodations. Thank you for choosing Holiday Inn Express &...

Toronto, Canada
Reviewed 7 April 2017 via mobile

The hotel is nicely kept and in an area with some shopping and variety of restaurants. Suite rooms have a small kitchenette which made the room comfortable for a longer stay. Breakfast is included, which is good. Downfall, you're practically on the highway and sound proofing is non-existent. If your a light sleeper ....you may have issues. Recommend requesting a...

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Helpful?
Thank Angie L
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hello Angie, Thank you for taking the time to provide us with feedback on your stay. I am delighted to hear that you enjoyed your visit at our property; guest satisfaction is our first priority and I am happy to hear we were able to meet your expectations. With regards to the 401, we do realize our proximity to the...

Toronto, Canada
Reviewed 6 April 2017 via mobile

This chain normally executes well and this location is very well run Great comfortable rooms, their usual great breakfast Fast wifi, good fitness centre along with a hot tub and pool I recommend asking for a room on the north side as the south can be noisy with the highway so close

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Helpful?
Thank Brent H
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hello Brent, I want to thank you for taking the time to post such a wonderful review of our property. We value guest feedback, and I am happy to hear that we were able to meet your expectations. Thank you very much for choosing HIE Brockville, we hope to serve you again very soon! Sincerely, Alicia Stratford Front Office Manager

Toronto, Canada
Reviewed 19 March 2017

Stayed at the hotel on two separate occasions recently, for work, and it was a very satisfactory stay. Rooms were comfortable and clean, and I very much appreciated the free breakfast included with the room. Felt the rooms were a little over priced for what you got, but would stay there again.

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Helpful?
Thank Coral P
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hello Coral P, Thank you so much for reviewing your recent stay with us! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you very much for choosing HIE Brockville, we hope you will visit us again soon! Sincerely, Alicia S. Front Office Manager

Reviewed 11 January 2017

This hotel was visible from the highway making it very accessible. Hotel was spacious and inviting. Room was clean and very comfortable. Great breakfast with awesome warm cinnabuns! Front staff phoned me later that evening to see if I needed anything. No complaints!

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Helpful?
Thank berudder
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there berudder, I want to thank you for taking the time to post a review of your stay with us. Guest feedback is very important to us, and I am happy to hear that you enjoyed your time at our property! Thank you very much for choosing Holiday Inn Express & Suites Brockville, we appreciate your business and we...

Montreal, Canada
Reviewed 6 January 2017 via mobile

Located near 401 lot of parking. They are close from everything restaurant wal mart.....the service at the counter was rude when i arrive at night and not too helpfull. The room was great but the bathtub was full of hair. The breakfast was good and the lady gave me a great service with a big smile wow!!!!! The check out...

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Helpful?
Thank Bert G
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there Bert G, Thank you for taking the time to review your stay with us. I want to apologize for any issues you may have had with your check in experience. I do know that on that day, we had several hockey teams checking in so the Front Desk would have been quite hectic. Our guests' satisfaction is our...

Scotland
Reviewed 26 October 2016 via mobile

Room was dusty, you could write your name in the dust behind tv. Carpet was thread bare. Obviously a very busy hotel in summer because of 1000 islands & tall ships. In need of a complete upgrade. Breakfast was simple but the plastic forks & knives were the cheapest of the cheap. You could not spread butter with the knives...

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Helpful?
1Thank GrahamScotland
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there GrahamScotland, Thank you very much for your feedback. We love hearing from our guests as it allows us to constantly improve, and aim to exceed expectations. I am very sorry to hear that we were not able to do that during your stay. Our guests are our number one priority, and I thank you for the opportunity to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair dryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brockville

Address: 7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
Region: Canada > Ontario > Brockville
Price Range: €98 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brockville 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Brockville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request but will not be guaranteed a quiet north side room”
DavidHH320, 24 May 2017 | Read review
“We had junior suites that included microwave and frig-well worth the small increase in price.”
JanetEllenY, 25 Oct 2016 | Read review
“Rooms on north side of building are quieter.”
luvchianti, 3 Oct 2016 | Read review
“I would assume the rooms are quieter on the non-highway side, but we didn't hear noise even on the highway side...”
anchormanage, 26 Sep 2016 | Read review
“North side quieter”
2u4sail, 1 Aug 2016 | Read review
5 of 5
Booking.com
US$113* /night
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Hotwire.comUS$114
HIExpress.comUS$113
HotelQuicklyUS$150
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Prices are for 1 room, 2 adults
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