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Comfort Inn Cobourg

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Comfort Inn Cobourg
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94 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed 30 December 2015

We were driving back to Toronto from Quebec during the first winter storm to hit southern Ontario/Quebec right after Christmas. Due to poor visibility on the highway 401, we decided last minute around 11:30pm to find accommodation for the night. We ended up staying at Comfort Inn in Cobourg which had availability. Our room had two beds (double) and since...

Thank Picchudog
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Thank you so much for taking the time to share your experience about your stay with us. We are delighted that you enjoyed our room amenities and we strive to provide the maximum comfort for all guests. We are always looking to improve on areas and will be sure to use your comments when reviewing how we can improve in...

Ottawa, Canada
Reviewed 16 December 2015

My husband and I found ourselves in Cobourg Ontario one evening recently. We stayed at the Comfort Inn and found it to be a pleasant place to stay - clean, efficient, and easy in and out to the highway. We had breakfast (included in the price) the next morning and it was simple but fine. We would certainly return should...

Thank sathontheroad
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Thank you Sathontheroad for taking the time to let us know how your trip to Cobourg was. We are so pleased to hear you found everything comfortable and convenient when passing through. Our management is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Cobourg. Sincerely Management

Toronto, Canada
Reviewed 12 December 2015

Very rude customer service, I have never heard a story change so much in all my life call to get information on our room and because we did not book our room, a friend booked it for us, under our names we were not allowed any info on cost or anything, I said to her were paying for the room,...

CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

Dear Travelor339, I am so sorry to hear about your recent experience with out customer service department. I do apologize on behalf of my staff for not exceeding your expectations during your inquiry on your reservations. I assure you I have shared your comments with all staff members to avoid these issues in the future and have done coaching with...

Ottawa, Canada
Reviewed 6 December 2015

OK it's a Comfort Inn, not the Hyatt, but despite modest expectations, have to say I was underwhelmed. Bed was good! Creaky, ancient in-room heater and fridge; cycling all night long, sounds like the engine room of a supertanker. No elevator. 21st Century. Odd. Housekeeping graciously left garbage from previous occupant in our room (always a nice "welcome"). First night...

Thank AlejandroNorte
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

I am deeply disappointed that I am writing this letter to you today, knowing we failed to offer the product and service you should expect. First, let us express our deepest apologies. We know the incident must have been very unpleasant for you. Second, the problem you mentioned has been brought to the attention of the Executive Housekeeper who is...

Ottawa, Canada
Reviewed 6 December 2015 via mobile

Our family stayed here for another hockey tournament. And, after staying at a VERY yucky Comfort Inn in Belleville, Ontario, I was wary to stay at another. However, the two hotels couldn't be more different. When I walked in this room I was greeted with a nice clean smell! It was very clean and tidy. The finishing a were exactly...

Thank MJ K
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

We are pleased to receive such great feedback about your recent stay to the Comfort Inn Cobourg. We are sorry to hear you experienced an unpleasant stay at one of our other Choice Hotels and are glad we were able to clear the Comfort Inn name for you. It is always nice to hear such wonderful things especially from someone...

Ansan, South Korea
Reviewed 25 November 2015

I stayed here for 1 night in March 2015 because I was in town for a funeral. It was a fine stay during the night. However I woke up in the morning, and discovered ants all over the foot of the bed and the floor. I took the complaint to the front desk and receptionists response was 'oh...that's too bad'....

Thank mazik765
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

It is very disappointing to learn about the incident that took place during your stay with us. Rest assured that additional training and coaching has been done in order to avoid any re-occurrence. The ant problem you mentioned has subsequently received treatment to the area. Our pest specialists have indicated that the early thaw has caused some problems with ants...

Reviewed 18 November 2015

Had 6 rooms for over 4 months July to Nov while working on a local project, the staff was always excellent and accommodating, the rooms were always clean and breakfast was plentiful. Would recommend this hotel as a great place to stay, never had a problem the whole time here. Thank you very much to April, Mellisa and Barb you...

1Thank Joe B
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

We appreciate you taking the time to let us know how your visit to the Comfort Inn Cobourg was. We always strive off of excellent customer service and believe making everyone's stay feel like home away from home. We enjoyed having your crew stay here as well and found them all to be very polite and patient when it came...

Burlington, Canada
Reviewed 4 November 2015

This hotel offers clean and comfortable rooms. There is easy access to the highway and downtown. The staff are very friendly and welcoming. Special mention to Julia who is extremely customer oriented and goes out of her way to provide excellent customer service. Also my thanks to the nice lady who told me I left my dome light on. So...

Thank MJGAlgonquin2
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

I am pleased that you had a positive overall experience and have shared your kind words with Julia and the rest of our staff. We strive off of excellent customer service which is why its always nice to hear that our staff have gone that extra mile to ensure the guest enjoys everything about their stay. We hope to welcome...

Reviewed 1 October 2015

Great location, close to 401, just passing through! Breat access to rooms via Patio Door! Clean room, friendly staff and a hearty breakfast included. The only draw back was very small eating area and not much movement. Good place if travelling with a pet, outdoor pet area. Close to restaurants, grocery store, gas and all your needs!

Thank MASH16
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

I was delighted to read of your recent stay with us and shared all your kind words with my staff. It is always nice to hear positive feedback from guests as well as areas that may need improvement. We are glad you found everything about the hotel accommodating as well as everything local to us to be quick and easy...

Waterloo, Ontario
Reviewed 25 September 2015

This is a middle level suburban motel advertising a clean, updated facility for a reasonable price. It is exactly as advertised. Should I return to Cobourg and wish to stay in a similarly classed motel this would be my choice.

Thank Peripatetic_Moose
CICOBOURG, Front Office Manager at Comfort Inn Cobourg, responded to this review

I wanted to write to you to say thank you for taking the time to post your feedback on TripAdvisor following your stay at the Comfort Inn Cobourg. I was pleased that you found our property comfortable, clean and that you enjoyed a good night’s sleep. We look forward to greeting you in the future. Sincerely April Boswell Assistant General...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Comfort Inn Cobourg. All guest rooms have been renovated and include a refrigerator, microwave, wireless internet, 32 inch flat screen television, coffee maker, hair dryer, iron and board. Ground floor rooms have patio door access. This hotel is 100% smoke free and pet friendly. Enjoy a complimentary breakfast daily ... more   less 

Additional Information about Comfort Inn Cobourg

Address: 121 Densmore Rd, Cobourg, Ontario K9A 4J9, Canada
Region: Canada > Ontario > Cobourg
Price Range: €76 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Cobourg 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Inn Cobourg Hotel Cobourg
Cobourg Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cobourg staff and other travellers.
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Questions? Get answers from Comfort Inn Cobourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lots of sports teams on the weekend - chose a room far from the lobby!”
 of 5 bubbles fionaqc, 1 Nov 2016 | Read review
“i would not recommend this hotel to anyone I do have pictures but was unable to download them to this site”
 of 5 bubbles , 17 Sep 2016 | Read review
“We were on the second floor so minimal noise”
 of 5 bubbles , 26 Jul 2016 | Read review
“Ask for the first floor, then you dont have to carry your bags up the stairs!”
 of 5 bubbles travel2531, 11 Jul 2016 | Read review
“Ask for a room that doesn't face the parking lot so the headlights from early-risers don't wake you up.”
 of 5 bubbles KenandLia, 2 Jul 2016 | Read review
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