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Quality Inn & Suites

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92 Reviews from our TripAdvisor Community

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Showing 81: English reviews
1 review
Reviewed 4 weeks ago

I was in town for my friend's wedding with my wife and sons, staff was friendly ,rooms clean, breakfast scrumptious. I travel a lot for work and rarely saw an amazing hotel like this one! every thing was functioning perfectly as they should compare to some hotels Thank you to all the staff that made a difference in our stay... More 

Thank Math l
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 24 October 2016

We booked 3 king rooms through a 3rd party over a month prior to our arrival. Upon arrival I gave my name and was told that I had already checked in!Our king rooms were given to another party with same last name (uncle), as we were all attending a wedding.The other party had also made a reservation but their reservation... More 

Thank pencilcase

Travellers are raving about these Hawkesbury hotels

Quebec, Canada
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 September 2016 via mobile

I was on my way to Ottawa and needed a place to stay for the night. I did not make a reservation but when I arrived at the hotel parking. I checked on my smartphone and found a rate of 107$. I went inside and asked the man at the front desk if I could get the online rate of... More 

Thank RuralArea
Lindsay, Canada
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 August 2016

We stayed here July 22. The hotel was clean and conveniently located off the highway. There were restaurants close by as well as a small strip mall for shopping. Our room was spacious and quite comfortable, We were too tired to take advantage of the inviting looking pool and hot tub and opted instead to stay in and order take... More 

Thank Pam D
Toronto, Canada
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 July 2016

While the common areas of the hotel were a bit dated, our rooms were very nice and up to date. Check in-out was quick and efficient and the breakfast was pretty decent as well. Staff were friendly and professional.

Thank DZimm
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 June 2016

I stayed there one night in June ('16) and found the accommodations satisfactory; the front desk person was very pleasant and welcoming and when there was a very small glitch regarding our reservation (had purchased a King room and was given a Queen room) she worked to correct it immediately and also moved us to the ground floor from the... More 

Thank Terry R. M
1 review
Reviewed 6 June 2016

I stayed here following a day spent zip lining for my birthday. I was happy with the room... Other than that though I have some issues. It says there is a bar and grill... Well there isn't when asked the front desk we were informed it has been closed and that there is a McDonald's a&w and st.hubert express across... More 

Thank melissa p
KentC-DDP1575, Responsable des relations clients at Quality Inn & Suites, responded to this review

Dear Melissa P, Please accept our sincere apologies for the inconvenience you may have experienced in the stay you had with us during the power shut down. At Quality Inn & Suites, we take pride in ensuring our customer’s satisfaction. Unfortunately, this kind of situation is beyond our control. Nevertheless, we have provided you with a 10% discount on June... More 

Ottawa, Ontario
Level Contributor
134 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 June 2016

This was our first time staying at this hotel, which was renovated soon after it became a Quality Inn. We were happy with our room and, soon after checking in, we quickly made use of the guest laundry. Although it's not in the centre of Hawkesbury, it is fairly close to Walmart, Independent Grocer, and a few eateries. Downtown Hawkesbury... More 

Thank Ottawa_retiree
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us ,we are happy we could meet your needs and expectation and hope to see you again in the near future More 

Mount Albert ON
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 May 2016

Great location for overnight Montreal to Ottawa 17W/417W. The hotel restaurant was closed but a short walk to St. Hubert Express. The 1 King bed room #215 (senior rate $145.98) was spacious and clean.

Thank Michele L
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us your feed backs are always important to us ,Im happy you enjoyed your stay and hope to see you soon More 

1 review
Reviewed 28 April 2016

Perfect setting for a honeymoon. Jaccuzzi room not too far from the pool and the gym. Spa and pool were spotless ,nice and warm. Everybody so friendly and ready to help at anytime of the day. The rooms are spotless and renovated. Very nice hotel , will come back for sure.

Thank Melanie M
KentC-DDP1575, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to respond your opinions ,we aim to please are guests the best that we can ,we hope to see you soon again More 

107 photos of this hotel

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Room/Suite (4)
Hotel & Grounds (3)
Bathroom (2)
Other (6)

Management photos: Courtesy of the property manager

All Management Photos (92)
Room/Suite (68)
Bathroom (7)
Business Centre/Function Rooms (2)
View from Room (1)
Dining (2)
Pool/Beach Area (1)
Hotel & Grounds (4)
Other (7)
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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites. Each room is fully equipped with cable satellite television and high speed and wireless Internet access. Business guests staying at this Ontario hotel will appreciate the business services and meeting banquet facilities. Located less than 15 kilometers from the Hawkesbury Sports Complex, The Ottawa River and the Golden Anchor Arena. This Ontario hotel is ideal for the outdoor sportsman offering easy access to a variety of outdoor activities including golfing, curling, fishing, boating, swimming, biking and rafting. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1575 Tupper Street, Hawkesbury, Ontario K6A 3T5, Canada (Formerly BEST WESTERN PLUS L'Heritage)
Region: Canada > Ontario > Hawkesbury
Price Range: €65 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Hawkesbury
Hawkesbury Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side, facing away from county road 17, would be quieter, especially on the second floor.”
 of 5 bubbles Ottawa_retiree, 5 Jun 2016 | Read review
“request top floor end of hall room for a quiet night”
 of 5 bubbles 855MicheleL, 29 May 2016 | Read review
“we chose close to the pool”
 of 5 bubbles A69BHmelaniem, 28 Apr 2016 | Read review
“first floor is great for family, same level as the pool and te restaurant”
 of 5 bubbles 520marieh_l_neb, 28 Mar 2016 | Read review
“do not stay at this hotel”
 of 5 bubbles stephenr345, 26 Nov 2015 | Read review
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