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Crowne Plaza Kitchener-Waterloo

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Traveller (77)
Room & Suite (77)
Pool & Beach (7)
Overview
Hotel website
105 King St E, Kitchener, Ontario N2G 2K8 Canada See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Kitchener-Waterloo
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (276)
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274 results
Traveller rating
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LanguageEnglish
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Show reviews that mention
All reviews bowling alley mini golf hot tub aqua lounge ping pong shower door tower section hand towels the lower level the rooms were nice breakfast buffet victoria park king street indoor pool pleasant stay front desk staff little pricey
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1 - 5 of 274 reviews
Reviewed 2 weeks ago

A great place for you to stay, especially if you have a young family. There are lots of games and the pool is very family friendly, so I definitely recommend this spot. The parking doesn't offer the closest of options to get back in to...More

Thank Vacationer155021
Hotel's Favourite
Reviewed 4 weeks ago via mobile

I have stayed at this hotel a number of times and feel it has made improvements over the first time I stayed. I have always found the staff very friendly and helpful and the location for my visits works very well. Not sure what Kitchener...More

Thank Steve B
Response from Lucy D, Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 4 weeks ago

Steve, Thank you for taking the time to leave a detailed review, your comments are important to us and will be passed on to the staff. We are happy that you enjoyed your stay with us and hope to see you again sometime soon! Warm...More

Reviewed 2 weeks ago via mobile

I just went early eve to renew my my membership @ the fitness club & as usual received amazing customer service from the staff .. in this case ithe attendant was” Dhruv“ .The facility is always clean & am welcomed with a friendly smile. But...More

Thank Ray M
Response from Lucy D, Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 2 weeks ago

Ray M, Thank you for your review, your comments are important to us. We try to limit the times when the pool and hot tub are closed for maintenance to after hours whenever possible. When they are closed during normal operating hours it is normally...More

Reviewed 2 September 2018 via mobile

The location of the hotel is good, and the gym and pool facilities also good, but service and cleanliness needs improvement. Waiting at desk for 20 minutes to have a question asked is not great service. Also not having room cleaned by 5 in the...More

Thank kjhoffmann
Response from Lucy D, Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 5 weeks ago

KJ Hoffmann, We are happy to hear that you enjoyed the location of the hotel as well as the gym and pool, but are dismayed to hear that we did not live up to our usual standard of service during your stay with us. Please...More

Reviewed 19 August 2018

I was very pleasantly surprised by this hotel. Rooms were a good size and very clean. Staff were super friendly and helpful, and there is an awesome kids area on the bottom floor. My 8 year old thinks this is the best hotel he's ever...More

1  Thank jenniferjanson
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 20 August 2018

Jennifer, Thank you for your review, your comments are important to us. We are very happy to hear that your 8 year old thinks we are the best hotel he's ever been to, that made our day! Thank you also for your recommendation, it is...More

View more reviews
About
Description
The Crowne Plaza Kitchener-Waterloo is Kitchener's largest and premier full service hotel. Ideally located in the heart of downtown Kitchener, the Crowe Plaza Kitchener-Waterloo is the jewel of downtown, More providing upscale accommodations and meetings/conference facilities. With a multi-million dollar renovation completed each guest room is a brand new room, offering our guest a luxurious stay. The Crowne Plaza Kitchener-Waterloo boasts 201 modernly designed guestrooms, 17 000 square feet of meeting/function space, onsite restaurant and lounge, indoor swimming pool, full fitness and recreation centre including two bowling lanes and mini putt. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
201
Price range
US$110 - US$172 (Based on Average Rates for a Standard Room)
Formerly known as
Delta Kitchener-Waterloo
Also Known As
Delta Kitchener-Waterloo Hotel Kitchener
,
Delta Hotel Kitchener
,
Kitchener Delta Hotel
,
Crowne Plaza Kitchener-Waterloo Canada - Ontario
Location
Canada > Ontario > Region of Waterloo > Kitchener > City Commercial Core
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
201
Price range
US$110 - US$172 (Based on Average Rates for a Standard Room)
Formerly known as
Delta Kitchener-Waterloo
Also Known As
Delta Kitchener-Waterloo Hotel Kitchener
,
Delta Hotel Kitchener
,
Kitchener Delta Hotel
,
Crowne Plaza Kitchener-Waterloo Canada - Ontario
Location
Canada > Ontario > Region of Waterloo > Kitchener > City Commercial Core
Photos
Traveller (77)
Room & Suite (77)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
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Questions & Answers
Ask a question
grace0172015
6 May 2017|
AnswerShow all 2 answers
Response from Barry B | Reviewed this property |
It's about 55 or 60 km. The drive takes about an hour, but there is still construction on King Street, so it can be slow going once you reach K-W and there may be detours.
0
Votes
Melissa G
3 March 2017|
AnswerShow all 2 answers
Response from weissp | Reviewed this property |
I was not near the arcade machines so I am unable to answer the question. Telephone the hotel they will certainly let you know.
0
Votes
Playbren
18 November 2016|
AnswerShow all 2 answers
Response from Norma M | Reviewed this property |
Hi there. I think if you go to the website for this Chain you can check under room descriptions and it may tell you. :)
0
Votes
Room Tips
"Upper Floor for better downtown view."
Srcmacrae
16 Aug 2018
Read review
"Tower, esp corner rooms; also, they have special "quiet floors" that they don't house kids..."
CaraMac124
9 Aug 2018
Read review
"We stayed on the third floor. Very quiet."
Rhetalynn
15 Jul 2018
Read review
"Ask for high floor to avoid road noise"
rgrs7
6 Jul 2018
Read review
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