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Holiday Inn Kitchener

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Traveller (56)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent33%
  • Very good24%
  • Average20%
  • Poor13%
  • Terrible10%
Travellers talk about
“outdoor pool”(13 reviews)
“tower rooms”(9 reviews)
“front desk staff”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (313)
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Traveller rating
94
74
63
43
33
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94
74
63
43
33
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All reviewsoutdoor pooltower roomsfront desk staffhockey teambathroom flooraverage hotelthis past weekendhot tubking roomgreat roomflooringsaunaexpresswayconferencewashroom
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91 - 95 of 307 reviews
Reviewed 28 September 2015

the hotel is ok but the restaurant service was horrible. I ordered a side of ham steak to go along with my eggs as it only came with fried potatoes and the ham steak was actually 3 slices of black forest ham lunch meat. The...More

Thank 365ron
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 1 October 2015

Dear 365ron, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener for your recent stay. I am very disappointed to hear that you...More

Reviewed 16 September 2015

Stayed in the renovated rooms in the tower. You must specify the tower when booking if you want the new rooms. Stayed in a king room. It had laminate flooring and heated floors in bathroom. Loved that. Enjoyed the Keurig in the room and had...More

Thank sparks1
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 1 October 2015

Dear Sparks1, Thank you for sharing your experience with other Tripadvisor readers. We appreciate your comments about our tower rooms on our property, and how you enjoyed them. We pride ourselves on going the extra mile to ensure you had a memorable stay with us....More

Reviewed 4 September 2015 via mobile

The front desk staff were very accommodating and generous. We needed a microwave and they brought one up to our room, they also helped us accommodate an extra person because of Booking.com shenanigans. The hotel is new, clean, and everything works great. There's only good...More

Thank Nirawit J
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 6 September 2015

Dear Nirawit J, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor. We are so glad to hear that you had a great stay with us and also glad to hear the...More

Reviewed 4 September 2015

To start I want to let everyone know that I recently switched from staying 75+ nights per year at Best Westerns and in the past few months have recently changed all of my stays to the Holiday Inn chain. This hotel in particular was what...More

Thank Trottz16
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 6 September 2015

Dear Trottz16, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. We pride ourselves on going the extra mile to ensure you had a memorable stay. We are glad to read as a frequent traveller...More

Reviewed 27 August 2015

The front desk staff at check in were very nice and flexible in getting me the best room possible. Very clean and fresh. I had dinner at the restaurant, they had a free appetizer that night which was a nice touch. Restaurant was good, not...More

Thank WJB1111
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 3 September 2015

Dear WJB1111, I would like to send you a personal thank you for the comments concerning your recent stay at the Holiday Inn Kitchener. Thank you for your loyalty and we can’t wait to welcome you back to the Hotel. We pride ourselves on going...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$77 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
Votes
Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
7 November 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"must be in the tower"
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"Main hotel only - avoid the motel wing"
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"Get a room in the tower"
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"tower room fourth floor"
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