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Holiday Inn Kitchener

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Traveller (56)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent33%
  • Very good24%
  • Average20%
  • Poor13%
  • Terrible10%
Travellers talk about
“outdoor pool”(13 reviews)
“tower rooms”(9 reviews)
“front desk staff”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Kitchener
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Offers from Holiday Inn Kitchener
Special Offer: Book Direct and Save
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Reviews (313)
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94
74
63
43
33
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All reviewsoutdoor pooltower roomsfront desk staffhockey teambathroom flooraverage hotelthis past weekendhot tubking roomgreat roomflooringsaunaexpresswayconferencewashroom
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101 - 105 of 307 reviews
Reviewed 25 July 2015 via mobile

Swapped to this hotel from the super 8 in cambridge and glad I did. The hotel is clean, nice rooms, huge bed. There are 2 pools indoor and outdoor and a gym. A nice bar and restaurant can be found at v the lobby. The...More

Thank jay j
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 2 August 2015

Dear Jay J, We would like to extend our great appreciation to you, for sharing this wonderful comments with other Tripadvisor readers. Your comments on the cleanliness of our rooms will definitely thrill Grace our Executive Housekeeper. Moreover, we appreciate your compliments regarding the service...More

Reviewed 1 July 2015

Really nice hotel... very friendly staff. We were attending a wedding and were pleased with everything. We were lucky to get a room in the new section. Nice decor and beds were super comfortable and clean. If you reserve at this hotel, try to get...More

Thank Tony P
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 5 July 2015

Dear Tony P, We would like to extend our great appreciation to you, for sharing this wonderful comments with other Tripadvisor readers. We are thrilled to hear good compliments about our newly renovated rooms up in our business tower. We pride ourselves on going the...More

Reviewed 18 June 2015

Hotel is fine; it has all the necessary amenities you need to get a decent night's sleep and freshen up for the next morning. Muffins and refreshments were offered the next morning. Location was lousy: the only thing nearby was a Walmart. Highlight of the...More

1  Thank 5up3r_80r3d
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 25 June 2015

Dear 5up3r_80r3d, Thank you a million for sharing your comment with other tripadvisor users. We thank you for choosing the Holiday Inn Kitchener for your recent stay with us. I am dissappointed that the staff didn't mention alot of whats available in the Kitchener Waterloo...More

Reviewed 13 June 2015

We booked this hotel because our grandson's baseball team was staying here for a weekend 2 day double header. We booked on points and were pleasantly surprised to be upgraded in our room and offered a free appetizer in the lounge! The room was modern...More

1  Thank AMRH04
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 14 June 2015

Dear AMRH04, We are so happy to read that your overall experience was great. We also appreciated knowing how helpful and efficient our team was during check in. It gives us great satisfaction to know our team delivers efficent, courteous service to all who check...More

Reviewed 8 June 2015

Disappointed. Have stayed at this location several times, when I am in town to visit friends, the main reason I book here is the outdoor pool, Made my reservation 3 weeks ago, and was told the pool was to be open any day. I have...More

1  Thank Questionsforyou
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 13 June 2015

Dear Questionsforyou, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener for your booking. I am very disappointed to hear that you did...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$77 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
Votes
Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
7 November 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"must be in the tower"
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"Main hotel only - avoid the motel wing"
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"Get a room in the tower"
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"tower room fourth floor"
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