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Holiday Inn Kitchener

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Traveller (56)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent33%
  • Very good24%
  • Average20%
  • Poor13%
  • Terrible10%
Travellers talk about
“outdoor pool”(13 reviews)
“tower rooms”(9 reviews)
“front desk staff”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Kitchener
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Reviews (313)
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74
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33
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94
74
63
43
33
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All reviewsoutdoor pooltower roomsfront desk staffhockey teambathroom flooraverage hotelthis past weekendhot tubking roomgreat roomflooringsaunaexpresswayconferencewashroom
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1 - 5 of 307 reviews
Reviewed 6 days ago

I was there for 2 night for work and I was put in the old part of the hotel. The room was on the main floor and when you walk into the room the bed is a dbl even though I booked a queen size...More

1  Thank trouble1531
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 3 days ago

Dear Trouble1531, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener for your recent stay. I am very disappointed to hear that you...More

Hotel's Favourite
Reviewed 8 December 2017

We'd reserved our room ahead of time, as we were attending a wedding (end of September). I thought I'd previously left a review, but think I rated the wrong location! Everything went perfectly, the room was spotlessly clean, the desk clerks were very helpful and...More

Thank Meg_Simpson
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 10 December 2017

Dear Meg_Simpson, We would like to extend our great appreciation to you, for sharing this wonderful comments with other Tripadvisor readers. We are so glad to hear that you’ve enjoyed your stay with us. We appreciate your comment about the cleanliness of your room and...More

Reviewed 1 week ago via mobile

Rooms in tower are nice and renovated. Modern and clean with Keurig. Bed is comfortable. Breakfast at hotel is ok but a little pricey. Dinner food is ok and priced reasonably. Service in the bar area is great. This hotel goes above and beyond to...More

Thank barrhavenlovesthesun
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 3 days ago

Dear Barrhavenlowesthesun, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. We are so glad to hear that you’ve enjoyed your stay with us. We appreciate your comment about the setup of the room and...More

Reviewed 18 March 2018 via mobile

We came for a tournament and were pleased at the close proximity to area venues and the facilities offered by the hotel. The restaurant staff were wonderful during our meals there and hotel staff were very helpful with all requests. The common areas in the...More

Thank MaddyMummy
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 4 weeks ago

Dear MaddyMummy, We would like to extend our great appreciation to you, for sharing this wonderful comments with other Tripadvisor readers. We are thrilled to hear good compliments about our service oriented staff and their friendliness. Also, your comments on your enjoyment of our meals...More

Reviewed 4 March 2018

Stayed here for a business trip in late February. The bar/restaurant area is nice and the staff are friendly and provide great service. However, the rooms need some attention. The paint was peeling off the walls in the bathroom and I couldn't regulate the temperature...More

Thank Lori K
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 7 March 2018

Dear Lori K, We would like to extend our great appreciation to you, for sharing your comments with other Tripadvisor readers. We are happy to hear good compliments about our service oriented staff and our food and beverage services. We pride ourselves on going the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$77 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
Votes
Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
7 November 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"must be in the tower"
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"Main hotel only - avoid the motel wing"
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"Get a room in the tower"
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"tower room fourth floor"
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