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Holiday Inn Kitchener

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Traveller (56)
Room & Suite (34)
Dining (3)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“outdoor pool”(13 reviews)
“tower rooms”(9 reviews)
“front desk staff”(18 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
The Holiday Inn Kitchener - Waterloo Hotel & Conference Centre, winner of the Reader's Select Diamond Award for five consecutive years, offers you the finest smoke free hotel in the Kitchener area.Corporate guests looking for Kitchener or Waterloo hotels appreciate our location just...
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Location and contact
30 Fairway Rd S, Kitchener, Ontario N2A 2N2, Canada
4.6 km to Kitchener-Waterloo Regional Airport
19 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (320)
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95
77
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34
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77
63
44
34
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All reviewsoutdoor pooltower roomsfront desk staffhockey teambathroom flooraverage hotelthis past weekendhot tubking roomgreat roomflooringsaunaexpresswayconferencewashroom
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1 - 5 of 313 reviews
Reviewed 1 week ago via mobile

My family and I stayed at this location for a overnight stay so that we can visit St. Jacobs. Nice rooms but I did inform the front desk when leaving that the Wifi was extremely sporadic and at times non existent. Our stay included a...More

Thank Pierre L
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 1 week ago

Dear Overnighter, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. I am pleased to hear how you found...More

Hotel's Favourite
Reviewed 27 November 2017 via mobile

We stayed at this hotel and read the reviews prior to arriving. I knew that there was a new remodelled area and an old very outdated area. When I arrived I immediately asked for a room in the tower as the reviews of the 'back'...More

Thank R G
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 29 November 2017

Dear R G, We would like to extend our great appreciation to you, for sharing your comments with other Tripadvisor readers. We appreciate your comments about the rooms up in our business tower. We pride ourselves on going the extra mile to ensure you had...More

Reviewed 4 weeks ago

I stayed at this hotel on June 16th. I was there for a workshop that was being held at the hotel so I chose to stay there for convenience. There was a woman at the front desk that I dealt with who was terribly unfriendly...More

Thank k_bettridge
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 3 weeks ago

Dear K_Bettridge, I would like to send you a personal thank you for the comments you gave us on Tripadvisor concerning your stay at the Holiday Inn Kitchener. I am very disappointed that your experience was not up to our standards. We try our best...More

Reviewed 5 weeks ago

My family stayed here one night. Room and bathroom are small. It is clear it is an older hotel. But the room was clean and the furnishings had been updated. The wifi password worked. Service was excellent. We asked for extra towels. We got them....More

Thank Amy V
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 4 weeks ago

Dear Amy V, We would like to extend our great appreciation to you, for sharing your kind comments with other Tripadvisor readers. Thank you for choosing the Holiday Inn Kitchener for your stay with you and your family. We are so glad to hear that...More

Reviewed 27 May 2018 via mobile

I booked rooms for my childrens sports team. Upon arrival the hotel was found to be dirty and old. We had to change rooms because the airconditioner did not work. Another family had a shower that did nit work. Upon receiving my bill I found...More

Thank billw0lfe
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 27 May 2018

Dear Billw0lfe, I would like to thank you for sending the comments to us on Tripadvisor concerning your stay at the Holiday Inn Kitchener. I am disappointed that your group's experience was not up to our standards. It is only by hearing guest comments that...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$69 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
Votes
Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
7 November 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"Ask for room in newly renovated section."
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"must be in the tower"
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"Main hotel only - avoid the motel wing"
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"Get a room in the tower"
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