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Quality Inn & Conference Centre

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Quality Inn & Conference Centre
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423 Reviews from our TripAdvisor Community

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Showing 408: English reviews
windsor, on
Reviewed 30 December 2015 via mobile

Highway 400 brought us here because the icy roads were stressing us out. Decidedly, a good choice Beautiful clean hotel built into the hillside in Midland, conveniently located across from a Kelsey's. Central reservations was a challenge because we could barely hear her on the other end - our preference is to book directly with the venue but the 705...

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Helpful?
Thank dwarkentin2
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome...

Toronto, Canada
Reviewed 20 November 2015

Visited Midland for business last week. Decided to stay at the Best Western and what a great group of staff they have. Attentive and friendly from the moment I walked through the door until I was checking out and even after I checked out I left behind my ipad and they called me right away when it was found and...

Review collected in partnership with Best Western
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Helpful?
Thank Mathew K
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip Advisor regarding your stay with us. The biggest compliment you could pay to all of us at the Best Western in Midland is that you found our staff professional and you had a very nice experience and successful stay. We know that today, no matter where it be, this is what makes...

TORONTO
Reviewed 18 November 2015 via mobile

The staff were excellent and courteous (Front desk ie day and night shift and house keeping) The name of the hotel deserves it. The room, swimming pool, sauna, fitness and hot tub including the sky light roof are awesome. Thing that needs improvement is the breakfasts. It requires a constant warmer and add up a few more items. And remove...

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Helpful?
Thank ALFREDO G
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager

Pickering
Reviewed 2 November 2015

Took an off season trip to the Midland area to see fall colours and local sites. Hotel was very quiet and we had the expansive salt water pool to ourselves. Breakfast was adequate and the hotel is close to the main routes and sites.

Review collected in partnership with Best Western
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Helpful?
Thank Peter J
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. Thank you as well for complimenting our staff, this is a wonderful source of motivation for them. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager

Mississauga, Canada
Reviewed 29 October 2015

I stayed here with my colleague and we were accommodated in nice rooms near each other and near the front lobby as we had requested. Hotel is huge with a large atrium and pool, well maintained and clean. Service is also good and a lot of free parking.

Review collected in partnership with Best Western
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Helpful?
Thank Traci R
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you so much for taking the time to post this review. We are all glad you liked our room service and HK staff. Each of our guests is unique, and the Best Western will always remain your home in Midland. Hope you see you again soon. Best regards, Aziz Abid Operations Manager

Mississauga, Canada
Reviewed 29 October 2015

The front desk staff are excellent. They went out the way to find what i was looking for. I always stay at this hotel whenever I visit Midland for business. Comfy rooms and close to downtown and walmart.

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer F
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. Thank you as well for complimenting our staff, this is a wonderful source of motivation for them. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager

Toronto, Canada
Reviewed 26 October 2015

Our room was nice, nothing special, no hairdryer. Service was fine. At check in we were told the pool was open from 8am daily to 10pm. When our grandchildren arrived planning to go for a swim the next afternoon, we were told the pool was closed due to a wedding.....there was no restaurant or snack bar in the motel and...

Review collected in partnership with Best Western
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Helpful?
Thank Judyth B
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. Thank you, Aziz Abid Asst. General Manager

Swansea, Wales, UK
Reviewed 23 October 2015

Stayed for 5 nights while we explored some of the local attractions. Booked a room in the annex block although we were offered an inside room at check in. Preferred to stick with annex (easier to smoke). Though these rooms are adjacent to Hwy 12 noticed no intrusive traffic noise. Unfortunately, our neighbours for 3 nights were, I think, working...

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1Thank TaliesinTwo
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas and attractions you enjoyed during your stay with us. We hope to be able to welcome you...

Toronto
Reviewed 20 October 2015

Except for the swimming pool, the hotel is in a poor condition. The room was dusty, there was lots of mold in the bathroom ceiling, toilet was dirty, corridors smelled bad. Complimentary breakfast offered a very limited choice, not even having bagels or muffins. Pictures look great but it is not a very well maintained building and was not what...

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Helpful?
1Thank NellyPT
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager

Argyle Ontario, near Toronto
Reviewed 18 October 2015

If you're planning a visit to Martyrs' Shrine, Ste-Marie-Among-the-Hurons and The Huronia Museum, all in or near historic Midland, Ontario, you'd do well to stay overnight anywhere but in the Best Western Highland Inn and Conference Centre, especially if you know you'll be placed in the drafty motel annex where heat and extra blankets are scarce. At a conference there...

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Helpful?
1Thank Rae F
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. Thank you, Aziz Abid Asst. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Highland Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on a Midland vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge. ... more   less 

Additional Information about Quality Inn & Conference Centre

Address: 924 King St, Midland, Ontario L4R 0B8, Canada (Formerly BEST WESTERN Highland Inn & Conference Centre)
Region: Canada > Ontario > Midland
Price Range: €71 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Conference Centre 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Conference Centre staff and other travellers.
4 questions
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Thornhill, Canada
cottagecountry
over a year ago
Orangeville, Canada

See all questions (4)

Questions? Get answers from Quality Inn & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiter room, don't get one that overlooks the pool area”
 of 5 bubbles 838jessim, 21 Feb 2017 | Read review
“Exec King rm on grnd level good for mobility challenged.”
 of 5 bubbles HerIndoorsOntario, 2 Feb 2017 | Read review
“I would request not to stay on the level below the lobby to avoid carrying suitcases up and down stairs.”
 of 5 bubbles gkim2016, 17 Oct 2016 | Read review
“Rooms on north side over look green belt”
 of 5 bubbles 739clarev, 26 Sep 2016 | Read review
“Rooms in the main building are quieter.”
 of 5 bubbles nancyp145, 13 Sep 2016 | Read review
5 of 5