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Quality Inn & Conference Centre

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Quality Inn & Conference Centre
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423 Reviews from our TripAdvisor Community

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Showing 408: English reviews
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Reviewed 1 week ago via mobile

Just spent last Saturday at the Quality Inn Midland. I was very impressed. I use to stay at this hotel frequently when it was a Best Western and found the last few times I was there it had gone down hill. Also I had written a formal complaint about the room and the amenities such as pool hot tub......needless to...

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Thank jane g
Sault Ste. Marrie, Canada
Reviewed 1 week ago

Clean, though not spotless for those of us that notice behind doors and under counters. Bed was comfortable with newer style bedding. Breakfast was included, hot fresh and good variety. I am not usually a fan of hotel breakfast but this was good. We chose the hotel because it offered a restaurant for dinner but it was closed the first...

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Thank Joanne S
Ontario, Canada
Reviewed 4 weeks ago

We booked via booking.com and had nothing but problems with our booked stay. The hotel only had one of the two rooms booked in the system for the first night, the second night one room was $20 more than what we booked for, and after the second night, our check out date was supposedly a day earlier than what we...

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Thank Jessi M
Ontario
Reviewed 2 February 2017

Not sure exactly when it happened, but sometime in the past couple of months this Best Western became a former- Best Western and transformed into a Quality Inn. Visuals on the Choice Hotels website don't show any substantial changes to the rooms, meaning an upgrade is in order. Worth a stopover because Midland has so much to offer - history,...

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Thank HerIndoorsOntario
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for your feedback on tripadvisor. We have changed to Quality Inn and Conference Centre and as you mentioned we are still not online with third party websites. The process takes some time and we are hoping to be online in a few days. Look forward to welcome you always at the Quality inn & Conference Centre. Aziz Abid...

Barrie, Canada
Reviewed 30 November 2016 via mobile

We frequent this hotel often. The hotel staff are lovely, Tracy, on the front desk was very friendly. The hot tub never seems to be working, which should be posted online. The restaurant experience was sad. We were the only table in the restaurant, but our appetizer was taking unreasonably long to come out. In fact it didn't come out...

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Thank Jessica E
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip Advisor. We appreciate your comments which help us improve our services. Thank you for appreciating our staff customer service. Thank you, Aziz Abid Asst General Manager

Meaford, Canada
Reviewed 19 November 2016

Diamond level travels and was disappointed with the stay, dirty toilet and food in the fridge, not what I am used to seeing in this chain of hotels, Stay only at this chain Because of past experience it has been awesome and number one

Review collected in partnership with Best Western
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2Thank Theresa G
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for your loyalty and your feedback by telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst General Manager

Peterborough, Ontario, Canada
Reviewed 17 October 2016

Full service, with a good location, a great pool area. A good room rate, and a quiet, newly decorated room. A good hot breakfast, with other restaurants in the area. Midland was a pleasant city to visit.

Review collected in partnership with Best Western
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1Thank Kevin M
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you enjoyed during your stay with us. We hope to be able to welcome you back soon....

Toronto, Canada
Reviewed 17 October 2016

We stayed there this past weekend and we were disappointed with our room. It was located on the level below the lobby with no elevator access so we had to take our suitcases down the stairs. The toilet bowl was not clean. There was no spare blanket in the room. We tried turning on the heater but there was a...

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1Thank gkim2016
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst General Manager

Vancouver, Canada
Reviewed 15 October 2016

Our room was off the highway, with a separate entrance from the main. Key cards rarely worked. Entrance hallway littered with bug carcasses. Musty smell upon entering. Not very friendly reception, but the rest of the staff very nice. Best part of the room, the beds were very comfortable. Dark and dingy rooms. Bathroom needs updating. Toilet ran. Dead bugs...

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1Thank keal604
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. Thank you, Aziz Abid Asst General Manager

Reviewed 12 October 2016

The hotel was clean and the room was comfortable. We enjoyed a board game in the dining area in the evening. The breakfast in the morning was good. The pool and hot tub are nice although when we stayed the pool heater was off and quite cold and the hot tub was only tepid. We tried to use the heater...

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Helpful?
Thank BlackDougall2016
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Highland Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on a Midland vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge. ... more   less 

Additional Information about Quality Inn & Conference Centre

Address: 924 King St, Midland, Ontario L4R 0B8, Canada (Formerly BEST WESTERN Highland Inn & Conference Centre)
Region: Canada > Ontario > Midland
Price Range: €70 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Conference Centre 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Conference Centre staff and other travellers.
4 questions
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Thornhill, Canada
cottagecountry
over a year ago
Orangeville, Canada

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Questions? Get answers from Quality Inn & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiter room, don't get one that overlooks the pool area”
 of 5 bubbles 838jessim, 21 Feb 2017 | Read review
“Exec King rm on grnd level good for mobility challenged.”
 of 5 bubbles HerIndoorsOntario, 2 Feb 2017 | Read review
“I would request not to stay on the level below the lobby to avoid carrying suitcases up and down stairs.”
 of 5 bubbles gkim2016, 17 Oct 2016 | Read review
“Rooms on north side over look green belt”
 of 5 bubbles 739clarev, 26 Sep 2016 | Read review
“Rooms in the main building are quieter.”
 of 5 bubbles nancyp145, 13 Sep 2016 | Read review
5 of 5