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My wife and I were passing through Newmarket on October 13th decided to stay at this hotel for the night. We were given a room on the 2nd floor, which was nicely appointed. The room was clean and comfortable and was very quiet. The full breakfast was very good with the hot items at the correct temperatures. The staff were friendly and courteous. We recommend this Comfort Inn. ;-)
I had family coming for 4 days. They stayed at this comfort inn and loved it. Good value for your money and close to everything.They liked the breakfast also Enough choice for everyone.I checked the room before their arrival and it was clean and big enough.
Stayed here the labour day weekend as it was the host hotel for our friends wedding. Everything was fine except the beds were so small and uncomfortable. The two doubles in the room felt like glorified singles. I was laying on the hard bed in the night wishing I had spent the extra money and went to a nicer hotel. If we had to stay more than one night we would have went somewhere else. Hotel definitely has tried to look more modern but you can see all the old dated furniture and damaged walls, baseboards if you actually take a look around.
Response from Tammy B, General Manager at Comfort Inn
Responded 14 Sep 2018
Thank you for your review, we are sorry that you found our beds to be uncomfortable and that you did not have an enjoyable stay with us. We try our best to make sure that all of our guests havea comfortable stay with us and again we apologize that you did not receive this. We do hope that you will choose to stay with us again and give us a chance to redeem ourselves.
We use to live close by and we're coming for a visit and some shopping. We needed a pet friendly hotel. In Newmarket there is the Comfort Inn, Holiday Inn Ex and Best Western. Only the Comfort Inn said they were pet friendly on their website. Shame on the other two. So we booked the Comfort Inn. We pulled in during the afternoon and first impressions really count. As you drive in your actually coming through the back parking lot.......it looked Dirty! There was an old beat up car and the rest if the area looked dirty stained and aged. Check-in was good, friendly staff. They suggested we open the patio doors and enter from the parking lot (right next to the old beat up car). The back exit door was out of order! Room was fairly clean but kind of dull. Bed was good, had a good sleep. Breakfast was the usual powdered blah eggs. For $140 plus I don't think we will stay there again. We will drive a little further and find another Pet Friendly hotel.
Response from Tammy B, General Manager at Comfort Inn
Responded 21 Aug 2018
Thank you for your review, we are sorry that we failed to meet your expectations. We try our best to make sure that all guests have a comfortable and enjoyable stay while with us, as well we are always trying to make improvements and keep things in good working order and clean. We would like to take this time to apologize again, our front desk staff would have been happy to move you to a new room in the future if there is anything that is wrong with your room. We hope that you will stay again and give us the chance to redeem ourselves.
We stayed here for one night. Clean rooms and friendly staff. Easy check in. Breakfast was good in the morning. Lots of parking and it was bonus to have a micro wave and fridge in the room. Great price for comfort.
Welcome to the Comfort Inn Newmarket! This hotel has renovated bedrooms which includes new bedding, drapes, carpet, vinyl and the bathrooms have new tile and vinyl. The breakfast room offers a complimentary full …Morehot breakfast daily. This Comfort Inn(R) hotel is located minutes from local points of interest including Southlake Regional Health Centre, Magna Sports Complex, York Region government headquarters and the Paramount Canada's Wonderland theme park. Newmarket's Main Street offers a unique experience with early 1800s styled historic architecture, streetlights and flower barrels. The Holland River Trail System and Fairy Lake offer outdoor recreational opportunities, while Upper Canada Mall features more than 250 stores.All guest rooms at this Newmarket hotel come complete with refrigerator, microwave, coffee makers, hair dryers, ironing equipment and 32 inch LCD flat screen televisions. The hotel is 100% smoke free. Guests of this Comfort Inn hotel enjoy high-value amenities including: Free wireless high-speed Internet access, free full hot breakfast, free weekday newspaper, free local calls. Pet-friendly hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
We do offer a discounted rate if you are looking to rent during the day. Rates are based on availability and are on a walk in bases only. We do not make advanced reservations for day use rooms. Please call the hotel... More
We do offer a discounted rate if you are looking to rent during the day. Rates are based on availability and are on a walk in bases only. We do not make advanced reservations for day use rooms. Please call the hotel direct to check availability.
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"Had a room on the 2nd floor room 207. Found the beds to be very hard compared to other Comfort Inns."