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Best Western Voyageur Place Hotel

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233 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Reviewed 26 October 2016 via mobile

The hotel Was very clean and organized I was there for four days and was super happy with my stay. Kim was one of the staff that really made our check in and stay As easy as it can get answered all our questions and made our stay great! Our housekeeper Violet always took great care of our room asked...

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Helpful?
Thank Wingerakj7
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Thank you very much for your kind feedback. We truly appreciate your recommendation. If your travel brings you back to Newmarket; it would be our pleasure to serve you again. Sincerely, Lynda Aucoin, General Manager

Calgary, Canada
Reviewed 14 October 2016

Stayed here for 3 nights while attending a family function. Room was clean but tired. Hallways and room need an paint job and new carpet. Bed was uncomfortable. Staff were friendly. Breakfast at the Buttery was great. Okay hotel for the price.

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Helpful?
Thank Barry R
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Barry, I am delighted to read the Breakfast was great, our Staff were friendly, and your Room was clean. I am also happy to share that in the coming month’s we will be replacing thousands of square feet of carpeting in corridors, meeting rooms, and guest rooms. We were waiting for our busy season to end to do these...

Glasgow, United Kingdom
Reviewed 11 October 2016

Several members of our family stayed at this hotel in September 2016 and had a really great time there. The room we had was excellent, quite spacious and the bed was really comfortable. We were in what the staff called 'The Tower' which is the main part of the hotel. There are other accomodations to the rear of this main...

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Helpful?
Thank DavidJ1953
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear David, Thank you for taking the time to comment. We are pleased that your stay here was comfortable and hope you have fond memories of being with family and friends at the wedding. I will share your positive review with our staff this week. We would be delighted to host you again. All the Best, Lynda Aucoin, General Manager

Reviewed 4 October 2016

Very pleasantly surprised with our room. Beautifully decorated and huge room. Front desk staff very helpful. Great value. Would definitely come back to this hotel. Close to the mall and restaurants. Front desk staff gave a great recommendation for a restaurant and took the time to look up the info for us.

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Helpful?
Thank Prowler42
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Your gracious online review and recommendation has certainly made our day and I thank you! It is our pleasure to have met your needs as we feel rewarded when guests choose to return. In appreciation, Lynda Aucoin, General Manager

London, Canada
Reviewed 30 September 2016

We found the staff very friendly and helpful. The rooms were clean and very comfortable. Great location. mall across the street, theatres, shopping and restaurants near by. Nice place to get away without spending a fortune.

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Helpful?
Thank Sandra B
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Sandra, I thank you for recognizing our caring team and clean rooms as these are two of our key commitments at the Best Western. As you mentioned, we are positioned well with many conveniences in the area, within walking distance. We look forward to your return, with gratitude, Lynda Aucoin, General Manager

Sedona
Reviewed 25 September 2016

Had a recent stay at this hotel in the middle of September. We have Diamond status with this chain, and they were sold out that night- so I wasn't expecting an upgrade. However, when we checked in about 2 PM that day, I asked the front desk person if this was their best available room. As a Diamond, we are...

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Helpful?
Thank GREG C
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Greg, I see from your profile your hobby is “travel hacking”; partaking in “luxury travel on a pauper's budget”. You reserved the least expensive, economy room, on the exterior, upper level, far back section of our property months ago when all 15 room types were available to purchase. You got the room you booked as it was a completely...

London, Canada
Reviewed 10 September 2016

The person at the front desk during check in did not seem friendly or happy at all, she seemed tired and gave the impression off she didn't want to be there. The hotel Lobby is nice, however quite small. No pool but was given pool passes. The hotel rooms are dated. The A/C in our room was only hot air....

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Thank Sarah O
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Sarah, On behalf of the team, I wish to apologize for not exceeding your expectations as that is what we strive to do. Please let me know when you stayed with us and in what room such that we can use the feedback you provided and offer a superior experience for guests in the future. Thanking you in advance,...

Reviewed 28 August 2016

Stayed here for a wedding at the Holland Marsh Winery. Staff was wonderful and very attentive and polite in all aspects. My husband and I were upgraded to the King suite which was a nice welcoming surprise. Will def. recommend. LCBO and Shoppers were within a 30 second walk across the parking lot. Only negative was the slow elevator.

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Helpful?
Thank Marlena B
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Marlena, We genuinely appreciate your recommendation for us on Trip Advisor. We pride ourselves on being in the business of making memories and welcome the comments you shared regarding your stay. Thank you again for your acknowledgement, Lynda Aucoin, General Manager

Edmonton, Ab
Reviewed 24 August 2016

We made a last minute decision to stay in Newmarket and picked the Best Western. The receptionist was great. When I arrived she was on the phone with someone, looked at me and let me know she knew I was there. I walked away from the desk while she was on the phone and another person came in and checked...

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Helpful?
Thank Dinolady
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

We are so happy you enjoyed your stay with us. Guests have been pleased with their sleeping experience on the Simmons Beautyrest® pillow top beds with new duvets that we have in all our rooms. Thanks for the recommendation, Lynda Aucoin, General Manager

Shanghai, China
Reviewed 23 August 2016

We stayed a couple nights while family stayed well over a week. The rooms were nice, clean and a decent size. The beds were okay, not overly hard or soft. (Pillows were awesome, and PLENTY) The staff were excellent, very helpful and always smiling. Very happy with customer service. Though the hotel had no pool, they did offer a free...

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Helpful?
Thank Quarrell
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Quarrell, Thank you very much for your kind feedback. We truly appreciate it. If your travel brings you back to Newmarket; it would be our pleasure to serve you again. Sincerely, Lynda Aucoin, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our modern, 100% smoke free hotel offers meeting and conference facilities for up to 75 people, full service restaurant and 97 well-appointed guest rooms, featuring Simmons Beautyrest® Pillow Top mattresses, 37″ HD LCD TV’s, FREE WiFi High Speed Internet, and free parking. ... more   less 

Additional Information about Best Western Voyageur Place Hotel

Address: 17565 Yonge St, Newmarket, Ontario L3Y 5H6, Canada
Region: Canada > Ontario > Newmarket
Price Range: €80 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Voyageur Place Hotel 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Newmarket
Newmarket Best Western
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Questions & Answers

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Questions? Get answers from Best Western Voyageur Place Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the ground floor. You can park right outside your room and access your vehicle from the sliding glass doors.”
 of 5 bubbles kevswick, 8 Dec 2016 | Read review
“For seniors or the physically disabled with baggage, a ground level room is likely the better choice.”
 of 5 bubbles zephyer1947, 15 Nov 2016 | Read review
“Higher floors less traffic noise”
 of 5 bubbles denaway, 10 Nov 2016 | Read review
“Go for rooms along the back ..”
 of 5 bubbles MarilynS574, 29 Oct 2016 | Read review
“All the rooms are good!”
 of 5 bubbles DavidJ1953, 11 Oct 2016 | Read review
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