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Best Western Voyageur Place Hotel

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244 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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Reviewed 1 week ago via mobile

Spent one night on business. Quick check in & out which I really appreciate. The breakfast restaurant was fabulous. Was close to a variety of restaurants including Pickle Barrel just down the street. The room was spacious & clean. Hotel was quiet & cozy.

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Helpful?
Thank Daniela A
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Daniela, As a business traveler, we were pleased you took the time to post this thoughtful review as it is truly valued. The Buttery Restaurant; just off our lobby (since 1988) prides themselves on providing “Better Food and Better Service”. I am not surprised to read you had a fabulous meal. Thanks again, Lynda Aucoin, General Manager

Reviewed 2 weeks ago

It's a Best Western, so you know what you'll expect but the Staff here is remarkable and makes being from home is little less painful. Very well located, restaurants and shopping all around. There is also a restaurant next to the lobby.

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Helpful?
Thank Sleeman1999
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Thank you for contributing an online recommendation for us on Trip Advisor. We really appreciate your positive comments as they support our ongoing efforts to improve our guest satisfaction scores. I am one lucky GM indeed; to have this dedicated team at our hotel. With gratitude, Lynda Aucoin, General Manager

Toronto, Canada
Reviewed 2 weeks ago

We stayed here for a competition for one of my kids. It was ok, my daughter was freaked out that we were on the main floor in an outside room (more like a motel), but the room was very clean and close to shopping (right across the street from a big mall) and there were many restaurants nearby. The lobby...

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Helpful?
Thank bjchmummy
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

I am pleased to read the room was very clean and the location was great for your family. Some of our guests (and staff) prefer and specifically request the outside access / back exterior “motel” section of our property and others the interior access / main “hotel” building. We are fortunate to offer economy rooms to suites. Regards, Lynda Aucoin,...

Reviewed 2 weeks ago via mobile

Our family of four stayed here while attending the Aurora hockey tournament. We were greeted by courteous and friendly staff at the front desk. Check in was simple and easy. Luggage carts were conveniently located by the front door making it easy to get all of our hockey gear to the room. Housekeeping staff were friendly. Our room was clean...

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Helpful?
Thank Sean P
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Sean, Thank you for your kind feedback; we appreciate your recommendation. As you mentioned, we are located across the street from Newmarket's premier shopping mall; with well-known brand names from Apple to Zara; they have it all. If your travel brings you back to Newmarket; we would be delighted to host your family again. Sincerely, Lynda Aucoin, General Manager

Reviewed 2 weeks ago via mobile

Clean and functional room. Working shower with hot water. No grounds to speak of. Parking painful possibly due to overflow from adjacent small stores with limited parking. If you need a decent room in a basic hotel this is adequate.

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Helpful?
Thank Planet100
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

I do apologize for not exceeding your expectations; as that is what we strive to do. Our free parking spaces can be found on the South, West, and East sides of the Hotel. Thank you for the feedback you provided, we want to offer a superior experience for guests in the future, and hope you will return. With Regret, Lynda...

Orillia, Canada
Reviewed 3 weeks ago

I stayed in this hotel during my husband's heart bypass surgery in South Lake Hospital. The hotel was very accommodating as I had to extend my original booking. I ended up staying for 9 days altogether. Breakfast was served early so I was able to get to the hospital for the beginning of visiting hours. It is just a short...

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Helpful?
Thank Diane F
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Diane, Your thoughtful review and recommendation has been appreciated. I am pleased to hear that we were able to offer support to you at this stressful time. We do our best to live up to the motto: "Stay with People who Care". Our guests often praise The Buttery Restaurant as it has ranked among the top 5 (of over...

Grand Cayman
Reviewed 3 weeks ago

Everything was very good about our two night stay. We had a queen room with sofa and it was a very good size. This hotel has a motel and hotel configuration. We stayed in the hotel tower and it was very nice. The motel side is two stories with exterior access. There is a restaurant attached to the hotel which...

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Helpful?
Thank CanadianIslanders
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Thank you for sending an online post of your experience with us and providing an assessment of our property for our potential future guests. We believe this is the “Best Place to stay in Newmarket” and are delighted you agree. Our guests are encouraged to call the Front Desk at any time. If a disturbance is reported; it is addressed...

Detroit, Michigan
Reviewed 2 January 2017

Basic hotel with great service and basic clean rooms the location is perfect right next to the mall, there is a restaurant downstairs called the buttery known for the caesar salads, I had the breakfast buffet there it was nice

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Thank SeanTravelz
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Sean, Your review has been well received and I thank you. As you mentioned, we are centrally located with many conveniences in the area, within walking distance. In appreciation, Lynda Aucoin, General Manager

Reviewed 28 December 2016 via mobile

Our first experience was delightful. Easy check in, very informative and friendly staff shout out to Erin who welcomed us and assisted all our needs, Offered interesting places to visit while in town. I live in a very small town and am used to a personable approach. It was like being home. Furthermore,the room was IMPECCABLE. Not a single corner...

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Helpful?
Thank stealthyguest101
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

We genuinely appreciate your recommendation for us and welcome the comments you shared regarding your stay. I hope your note will encourage all readers to contact the Hotel directly to reserve exactly what they expect rather than booking through an online travel agent. We have staffed our Front Desk to answer those calls. Thank you again for your acknowledgement, Lynda...

Toronto, Canada
Reviewed 23 December 2016

The staff changes often. We have stayed here many times because of the location. Over 30x. If the front desk staff are good, your stay will be. If not, you will be miserable and it is a stay from hell as no problems will be addressed. It is typically bad. Keep your head down and don't complain is my best...

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Helpful?
Thank berrypocket
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Thank you for your patronage; having stayed here “Over 30x”. On your next visit, if something is not meeting your expectations, please introduce yourself and let me know. We want to make it right. In the past year; I have received countless comment cards, online surveys (with record high guest satisfaction scores), and calls reporting what an exceptional, caring, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our modern, 100% smoke free hotel offers meeting and conference facilities for up to 75 people, full service restaurant and 97 well-appointed guest rooms, featuring Simmons Beautyrest® Pillow Top mattresses, 37″ HD LCD TV’s, FREE WiFi High Speed Internet, and free parking. ... more   less 

Additional Information about Best Western Voyageur Place Hotel

Address: 17565 Yonge Street, Newmarket, Ontario L3Y 5H6, Canada
Region: Canada > Ontario > Newmarket
Price Range: €76 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Voyageur Place Hotel 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Newmarket
Newmarket Best Western
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Questions & Answers

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Questions? Get answers from Best Western Voyageur Place Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are two sections, I like the tower instead of the two story high building (room door open to the outside like a motel)”
 of 5 bubbles Sleeman1999, 8 Feb 2017 | Read review
“Go for an inside room unless you want a "Motel" type room”
 of 5 bubbles bjchmummy, 8 Feb 2017 | Read review
“I like the ground floor. You can park right outside your room and access your vehicle from the sliding glass doors.”
 of 5 bubbles kevswick, 8 Dec 2016 | Read review
“For seniors or the physically disabled with baggage, a ground level room is likely the better choice.”
 of 5 bubbles zephyer1947, 15 Nov 2016 | Read review
“Higher floors less traffic noise”
 of 5 bubbles denaway, 10 Nov 2016 | Read review
5 of 5