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Best Western Inn On The Bay

TravelocityUS$143*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Inn On The Bay
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465 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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Reviewed 2 days ago NEW

The first room I checked into had a bad odour and the fridge was so loud. It would have kept me up all night. Thank goodness I could change rooms. The fellow who helped me change rooms was nice. However, the other issue was when I called down to ask to inquire about the breakfast menu for in-room breakfast in...

Review collected in partnership with Best Western
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Thank 903Harper
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

Wow. That's all I can say. THe staff of this hotel goes way above and beyond. I believe there were 6 hockey teams of 12 year old boys this last weekend and that is no easy task. I saw some of the same staff all weekend. And they were still smiling. The rooms were clean. Beds comfortable. He restaurant amazing....

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Helpful?
1Thank Lisetteki
About Hotel's Favourite Review
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi Lisetteki, Thank you for posting such a wonderful review of our hotel. I am very proud of the employees here and the effort they put forth to make our guests feel comfortable during their stay. Many of us work long hours during busy times and I can not express my appreciation enough for the dedication shown by everyone here....

Stoney Creek, Canada
Reviewed 1 week ago

I've stayed here for several business trips and believe this to be one of the best hotels in the area. The rooms are clean, beds are comfortable, and the staff are accomodating and pleasant. A couple downfalls were in the amenities. The cable is choppy, the restaurant is very overpriced, the included breakfast is extremely limited (and will inevitably result...

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Helpful?
Thank J-me C
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi J-me C, Thank you for posting this review of your experience at our hotel. The people working at this hotel are what make our reputation so great and I couldn't be more fortunate to have this group here. I am glad that you took the time to suggest areas of improvement for this hotel as well because I would...

Windsor, Canada
Reviewed 1 week ago

We stayed at the hotel for a family wedding. It was a beautiful setting & the food at the reception & the breakfast the next morning were delicious. The room was great & I loved soaking in the jacuzzi tub.

Review collected in partnership with Best Western
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Helpful?
Thank F3850HRwaynem
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi F3850HRwaynem, Thank you for posting such a wonderful review of our hotel. We are very popular for weddings in Owen Sound because of our beautiful waterfront location and excellent food quality. I am glad that you felt the same with your experience. Hopefully you will have the opportunity to return again in the future to enjoy Owen Sound once...

Stoney Creek, Canada
Reviewed 2 weeks ago

The overall service was normal nothing to outstanding. A clean decent place to stay. Close to a few local place to eat which are a better alternative to the restaurant in the hotel. Better then most options in Owen Sound.

Review collected in partnership with Best Western
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Helpful?
Thank kylebB515BZ
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi kylebB515BZ, Thank you for taking the time to post this review of our hotel. I am glad that you have not experienced any issues while staying at our hotel. If you had, I am sure you would have seen the extra efforts made by the front line staff at this hotel to make your stay a great one. They...

Toronto, Canada
Reviewed 4 weeks ago

All staff were very pleasant, helpful and always ready to assist. Would highly recommen this hotel to anyone! My family thoroughly enjoyed their time, lots to see and do in the area and the waterfront was a pleasant way to spend time.

Review collected in partnership with Best Western
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Helpful?
Thank shirleybL6272CK
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi shirleybL6272CK, We could not have hoped for a better title in your review. It is great to see that you started with compliments to our staff members as they truly make a difference here in every guest experience. They are the ones that make us an ideal place to stay for business, pleasure and special events. The bonus is...

ST THOMAS, Canada
Reviewed 4 weeks ago

I travel a great deal for my job. I stay at Best Western on the Bay at least 10 times a year. They are focused on meeting the customers needs and are always friendly and courteous. I have has one recent complex service request that they addressed with professionalism. The rooms are nicely appointed and quiet. The location on the...

Review collected in partnership with Best Western
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1Thank gregfK5214RX
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi gregfK5214RX, We appreciate your continued business at this hotel and took pleasure in being able to look after your request. It is wonderful to see that you appreciate everything we have to offer here from caring employees to a beautiful location. We hope to have you stay with us every time you travel to Owen Sound and will always...

Reviewed 4 weeks ago

Excellent place to stay while hiking on the Bruce Trail in this area. Staff very friendly. Accommodation comfortable. Room equipped with fridge, microwave and coffeemaker. A walk to a variety of restaurant options in town.

Review collected in partnership with Best Western
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Helpful?
Thank maryjR8023DJ
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi maryjR8023DJ, Thank you for posting such a positive review of our hotel. I am glad that you found us to be the ideal location to stay at while you explore the area. We are fortunate to have some of the best views in the city right at our door step and it is great to have so many local...

Reviewed 20 April 2017

I mentioned this before they used to have complementary breakfast and they stripped it off. At the time also it was not the greatest BF but was something. The hilton homewood suites and some of the other in the hilton chain offers a great hot BF. The price is also lower

Review collected in partnership with Best Western
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Helpful?
Thank dinalp2016
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi dinalp2016, I would like to thank you for choosing this hotel each time you come to Owen Sound for a visit. We value your business and seek to provide value each time you stay with us. I can appreciate your view on our breakfast program changes and I am pleased to respond with some insight. The continental buffet that...

Orangeville
Reviewed 10 April 2017

Hotel is wonderful, the restaurant is not capable of handling a large group. If booking a large group meal, look outside the hotel. We had 16 families and some of the children waited 2.5 hours for chicken fingers and fries. Pool is small but the kids still had a wonderful time. Beautiful location overlooking the water.

Review collected in partnership with Best Western
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1Thank Cathy S
Jason H, General Manager at Best Western Inn On The Bay, responded to this review

Hi Cathy S, I am glad that you and your group found the hotel to be an ideal location for your swim team to stay at over this past weekend. It is very unfortunate that your experience in our restaurant was not as ideal. You are correct in stating that we are not capable of handling such a large group....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Best Western Inn On The Bay

Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada (Formerly BEST WESTERN Inn On The Bay)
Region: Canada > Ontario > Grey County > Owen Sound
Price Range: €111 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn On The Bay 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Inn On The Bay staff and other travellers.
1 question
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Ontario
over a year ago

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Questions? Get answers from Best Western Inn On The Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“did not stay for the night...just dined”
Cyndy1959, 19 Mar 2017 | Read review
“Water view rooms are nice!”
ErikK671, 15 Jan 2017 | Read review
“Get a lake view, nice in the summer and winter.”
fox2017, 14 Jan 2017 | Read review
“We were lucky to have room 264 the suite”
MichiganTrevor, 14 Nov 2016 | Read review
“Waterview would be ideal but suites look into a colourful bush”
carmichael2016, 3 Oct 2016 | Read review
5 of 5
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US$143* /night
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Prices are for 1 room, 2 adults
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