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Comfort Inn

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Comfort Inn
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141 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Angus, Canada
Reviewed 3 days ago NEW

I stayed at the Pembroke Comfort in for two weeks, while providing training at the Base. One my arrival, I was greeted with a very warm welcome, and showed directly to my room. The room was immaculately clean and well kept with the heat set to a very comfortable level. Each morning I was greeted by smiling staff when I...

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Helpful?
Thank Colin1062
Carolyn A, General Manager at Comfort Inn, responded to this review

Good Morning Dear Valued Guest, Thank you for taking the time to express your views regarding your recent stay at our hotel and for such a beautiful review. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We appreciate you choosing...

Ottawa
Reviewed 1 week ago

The hotel offers prices lower than most chains, has great WiFi and is very quiet. My morning appointment cancelled after I had checked out, and they let me work and use their WiFi for several hours, until I had to leave for my next appointment. Very nice of them.

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Helpful?
Thank caplanjoel
Barrie, Canada
Reviewed 2 weeks ago via mobile

Stayed the weekend visiting my husband who had been there a week already. Room was spacious and very clean. My husband could not say enough about the good service he had been receiving. I am glad he was happy because two weeks in a hotel away from home can be difficult but with comfortable surroundings and good customer service it...

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Helpful?
Thank Jillymac63
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your views regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will always do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General...

Ottawa, Canada
Reviewed 3 weeks ago

I had travelled down for a hockey tournament in Jan. Being on a budget, price was the biggest reason we booked this hotel. I had arrived early and staff was extremely pleasant, and accommodated me as they had a room ready. Room was newly renovated and very clean, as well the hotel. In the morning they offer a good breakfast,...

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Helpful?
Thank Molson323
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your views regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again in the near future! Sincerely, Carolyn...

Reviewed 5 November 2016 via mobile

In town for a wedding so it was a short visit but room was clean, lots of towels and hot water. The kids really enjoyed the free breakfast in the morning. Central pembroke so great location. We will stay again.

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Helpful?
Thank sue8murray
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express you opinion regardint your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager...

Trent Hills, ON
Reviewed 28 October 2016

One of the nicest hotels in Pembroke. Very well maintained and decorated. Fully renovated. The breakfast area is small with limited seating compared to other Comfort Inns, though. Nice exterior. Close to many restaurants. Domino's Pizza right across the street.

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Helpful?
Thank Bradford M
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General...

Reviewed 26 October 2016

The hotel is nice. Stayed for 2 nights for a business trip. Very clean and secure. Staff was very friendly. Was very quiet. There is no restaurant at the hotel but there's restaurant nearby. No issues with the wifi

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Helpful?
Thank ancas15
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager...

Pembroke, Canada
Reviewed 14 October 2016 via mobile

This hotel is very nice. It is very secure, clean and the staff is very friendly. They offer a complimentary breakfast, the one thing missing however is a restaurant for lunch and supper. But there are restaurants close by. I certainly recommend this place to everyone.

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Helpful?
Thank Thomas C
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager...

Cedar
Reviewed 29 September 2016

Stopped to check rates and found the most welcoming front desk I've met in a long time. Room was just what we needed, modern, clean and a few special touches with linens. We wanted to be in town and the hotel overlooks the river (not all rooms). Perfect place for our overnight.

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Helpful?
Thank Diana A
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express you opinion regarding your recent stay at our hotel. It was a pleasure to have you stay at our hotel! Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We...

London, United Kingdom
Reviewed 14 September 2016

This venue is aimed at the budget market but there are better similar hotels.Thevstaff are cold and unhelpful.The reception doubles up as a breakfast room which is inappropriate.We experienced small flies in the room which decor was tired.The breakfast was poor with disgusting eggs and bacon.This was an unpleasant experience.

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1Thank humpty1
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The newly renovated Comfort Inn Pembroke is 100% smoke free. All guest rooms have a 32 inch flat screen television, refrigerator, microwave, wireless internet, hair dryer, coffee maker, iron and board. Ground floor rooms have patio door access. Enjoy a complimentary breakfast in the new breakfast room. Items include eggs, bacon or sausage, freshly made waffles, yogurt, fresh fruit, assorted breads and cereal, juice, coffee and tea. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. ... more   less 

Additional Information about Comfort Inn

Address: 959 Pembroke St. E., Pembroke, Ontario K8A 3M3, Canada
Region: Canada > Ontario > Pembroke
Price Range: €81 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke
Pembroke Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 119 was very quiet, and I could park by my large patio door.”
 of 5 bubbles Colin1062, 24 Feb 2017 | Read review
“Since I have limited mobility, getting a room on the main floor was very helpful”
 of 5 bubbles caplanjoel, 16 Feb 2017 | Read review
“facing river would be quieter”
 of 5 bubbles DianaA817, 29 Sep 2016 | Read review
“call the Hotel directly. I went through the online business and was told the hotel was sold out, it wasn't so I booked 2 rooms.”
 of 5 bubbles Chinesefoodlover75, 10 Aug 2016 | Read review
“Rooms on the ground floor have doors onto the parking lot which makes it easy to unpack/pack your car but are more $..”
 of 5 bubbles 155019tripper, 21 Jul 2016 | Read review
5 of 5