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Holiday Inn Express Toronto - Markham

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Holiday Inn Express Toronto - Markham
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230 Reviews from our TripAdvisor Community

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Showing 221: English reviews
A TripAdvisor Member
1 review
Reviewed 23 October 2016 via mobile

I have stayed at Holiday Inn Richmond Hill numerous times. My latest stay was as usual very good. The staff is always attentive, always smiling and always willing to help Rooms are modern and clean while the beds are super comfortable to relax after the long day Any time I am in that area and have an overnight stay this...

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Thank A TripAdvisor Member
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear TripAdvisorMember, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We...

Montreal
Reviewed 2 October 2016 via mobile

I've stayed there about 8 times in the last year. Have to admit that the first couple of times were not enjoyable Yes, they offer free breakfast, the rooms are large, they have a pool and a gym, but...they also have connecting rooms and the doors to which is right by the head/top of the bed. The 2 first times...

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1Thank Hourray
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Hourray, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the connecting door in the room. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Please feel...

Saint Louis de Gonzague, Quebec, Canada
Reviewed 26 September 2016

Not sure what I ended up with but it was not a suite. It is well located near restaurants and shopping. Would have appreciated an electrical car parking and hook up. No such amenities available. Breakfast included and was good.

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Helpful?
1Thank Daniel B
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Daniel B, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. As for electrical car parking and hook-up, that is actually an amenity that we are looking to have installed at the...

Hackensack, New Jersey
Reviewed 25 September 2016 via mobile

Gave it a 4 stars in the May visit. Return in September and was treated with great service from manager Joseph. We're not satisfied with the suite upon arrival .Joseph took us and showed us another suite which was much better and he was so considerate that our suite was in the same floor with my other families (5) rooms....

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Thank shl12513
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Shl12513, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am happy to hear that you enjoyed your suite and was able to enjoy your stay with your family members. We hope you will visit...

Ottawa, Canada
Reviewed 13 September 2016 via mobile

My stay was nothing short of amazing. I did not want to leave. The bed was soooo comfortable❤️😀. The shower was a huge walk in shower. Wish it was full service as no restaurant in walking distance. But the place was great!!!!

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Thank david43214
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear David43214, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. If you do return in the future then please feel free to get in touch with us so we may suggest some restaurants in the area...

Niagara Falls, Canada
Reviewed 10 September 2016

I stayed here with my girlfriend over the weekend while visiting family in Richmond Hill. It was perfect for what we wanted as the prices were just right and complimentary breakfast is a definite plus. The breakfast had a large variety and the ladies working breakfast were very diligent in refilling it. All the staff of the hotel were awesome...

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Thank dejesus23
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Dejesus23, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will definitely be passing along the kind words to all of our staff members. We hope you will visit us again. Sincerely, Joseph F. Front...

Ottawa, Canada
Reviewed 8 September 2016

We stayed here so our son could attend a hockey tournament for spring hockey. Our usual location was booked and while this hotel was very comfortable and clean it was much more expensive that what we usually pay and the breakfast was disappointing. We had to wait for our room to be ready while others in our group were given...

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Thank sweetpeaagnew
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Sweetpeaagnew, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. I can assure you that I have personally looked into the elevator issues and have had them rectified right away. We do...

Ottawa, Canada
Reviewed 6 September 2016

When we arrived only one elevator was working - for at least two nights. On the second day of my stay, the second elevator went kaput - so picture a hotel with ten floors, full capacity, no elevators …. WOW, UNBELIEVABLE, HOW IS THIS ACCEPTABLE! Hotel guests had to use the stairs with their luggages, families with kids, seniors. I...

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1Thank Wallacia B
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Wallacia B, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. I can definitely understand your frustration with regards to the elevator malfunctions and for that I truly...

Toronto, Canada
Reviewed 2 September 2016 via mobile

So I booked a room for the holiday inn express in Markham Ontario, and the "General Manager" was the worst scammer and dishonest person I've ever experienced in the hospitality industry. Basically, I had booked a REFUNDABLE room through Expedia but sadly my boyfriend was admitted to the hospital the morning of my check in. When I called Expedia, they...

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3Thank eva987654321
AejazK_HotelMgr, General Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear eva987654321, Thank you for your candid review. We apologize that your recent experience with regards to the handling of the cancellation of an Expedia Reservation at our hotel did not meet your expectations. We appreciate your comments to assist us, to be and provide better service. We do hope to have the opportunity to welcome you back in the...

Toronto, Canada
Reviewed 24 August 2016

Excellent and attentive service from hotel staff. Very tight-knit group of people running the place and it shows in consistently high levels of cleanliness and ease of check-in. The beds are among the nicest I've slept in. he breakfast in the AM is always well-stocked and maintained with anything you could want. The location is a 7 minute walk to...

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Helpful?
Thank rogerd168
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Rogerd168, We are delighted to hear that you were so well taken care of by our staff during your stay with us and are sorry to hear that our closets weren't large enough. We sincerely hope that other aspects of your stay were more to your liking and we hope to have the opportunity to welcome you back. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Now open! Holiday Inn Express & Suites Toronto-Markham We are a 100% smoke free hotel located in the vibrant Toronto Northeast business area, the Silicon Valley of the North . This contemporary 10 story hotel is located one block north of Hwy 7 at Leslie St., with easy access from Hwys 404 & 407. On premise features include indoor salt water swimming pool, fitness centre with treadmills, cross trainer, recumbent fitness cycle and spinner, guest laundry, business centre, meeting rooms, and ample parking. Guests Stay Smart with our free Express Start breakfast and wireless Internet access. 117 beautifully appointed rooms and suites meet all your requirements - flat screen LCD TVs, clock radios with iPod docks and wireless Internet access. Guests of the Holiday Inn Express & Suites Toronto-Markham will find this state-of-the-art hotel to be well situated for both business and leisure. Local businesses: Subex Azure, AMD, CGI, Wyeth, IBM, Dynatec, Honda, Acklands-Grainger, Motorola, GMAC, Nike, MMMGroup, Wyeth, Suzuki, Open Text, Tetra-Pak, Bose, Syneron and many other Fortune 500 companies. Local attractions: Historic Unionville, Canada s Wonderland, David Dunlap Observatory, Ontario Science Centre and Vaughan Mills Shopping Mall. Situated near Premiere Ballroom & Conference Centre and Le Parc Conference and Banquet Centre. ... more   less 

Additional Information about Holiday Inn Express Toronto - Markham

Address: 10 East Pearce Street, Richmond Hill, Ontario L4B 0A8, Canada
Region: Canada > Ontario > Richmond Hill
Price Range: €80 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Toronto - Markham 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto - Markham Hotel Richmond Hill
Holiday Inn Richmond Hill
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Toronto - Markham staff and other travellers.
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Questions? Get answers from Holiday Inn Express Toronto - Markham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't plan on using the sleeper sofa to actually sleep on.”
 of 5 bubbles DeborahT840, 22 Mar 2017 | Read review
“Ask about the suites...they offer great value for families.”
 of 5 bubbles FourFenwicks, 20 Nov 2016 | Read review
“they're all the same, bring ear-plugs if you're concern with fridge noise (or just unplug it)”
 of 5 bubbles echo-i, 16 Nov 2016 | Read review
“Jacuzzi suites are amazing!”
 of 5 bubbles dejesus23, 10 Sep 2016 | Read review
“Do not choose a room next to the stairs.”
 of 5 bubbles patria468, 23 Aug 2016 | Read review
5 of 5