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BEST WESTERN Colonel By Inn

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166 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Colonel By Inn
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Showing 162: English reviews
Leominster, Massachusetts
Reviewed 13 August 2016

The rooms were clean and comfortable. The pool was a perfect spot to relax upon our arrival - and have fun with our grandson. The best part of this facility was the welcoming staff. They really made our stay enjoyable.

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1Thank DianeChristie
Kitchener, Canada
Reviewed 8 August 2016

My wife and I found this hotel to be convenient, welcoming and comfortable. We were here for two nights and enjoyed typical continental breakfasts in an atmosphere that was warm and inviting. We were impressed with the cleanliness of the food area as well as its presentation. The staff did all they could to make certain that our stay was...

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Thank Fred C
Mississauga, Ontario
Reviewed 6 August 2016

Recently stayed for the long weekend and brought our dog. Had never stayed at a Best Western although we travel frequently. Saw the reviews on TripAdvisor and booked. Blown away by the cleanliness of the hotel and room, the helpful and friendly staff and the amazing breakfast available. Close to everything. Frankly didn't want to leave. A better than wonderful...

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Thank drtedd
Baltimore
Reviewed 4 August 2016

The hotel was nice,staff friendly..Outside pool main reason we picked this hotel..The pool pump was off because of outside construction on hotel.Pool was dirty would not use it..Road out front of hotel also under construction,so there were some traffic issues and noise as well.But it all boils down to the pool,it was hot,humid and all we wanted to do after...

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Thank nnewt57
Thorold, Canada
Reviewed 29 July 2016

Hotel is very clean, comfortable and excellent in terms of maintenance. Location is also excellent. A five star rating from me. Thank you kind and honest hotel front desk staff. The best place to stay in Smiths Falls.

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Thank caldwellchristine8
Beamsville, Canada
Reviewed 27 July 2016

The Smiths Falls location is very comfortable. Rooms are up to date and no issues with anything was experienced. I have stayed here several times while on business travel and would recommend this hotel when in the area.

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Thank Dave D
North Bay, Canada
Reviewed 27 July 2016

This is your average Best Western. Stayed the night in Smiths Falls for work, and was able to check in early which was great after traveling 5 hours to get there. As a platinum rewards member, most Best Westerns acknowledge this with a free upgrade if available or a bottle of water and snack, but not at this location. Oh...

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Thank Heather M
Reviewed 9 July 2016 via mobile

This Best Western hotel was clean and the staff were friendly close to all the amenities, the wi fi was fast and the room meet our needs with comfortable beds and adequate room area. Good value for money.

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Thank Ronl178
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you for the comments. We have just improved the wifi infrastructure at the hotel, I am glad you like the speed. We are constantly improving based on our guest comments. Again Thank you. Cheers, Amit Patel General Manager

Reviewed 9 June 2016 via mobile

One night at this nice clean hotel..Definitely the best in Smiths Falls. The pool was not open but it was cold so that was fine. Breakfast was good although they no longer have sausages with the free breakfast which was a bit disappointing..aside from that great place!

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Thank Dwight B
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

I am sorry for the breakfast. We are going through changes with the breakfast selection. We are removing the catered portion of the breakfast from The Roosteraunt, and providing other selections while focusing on healthy options such as greek yogurt, gluten free options, etc. I hope you come and visit us again, so I can show you our new breakfast....

dundas, Canada
Reviewed 1 June 2016

The pool was advertised on your website, arrived and found out it wasn't swimmable. It was over 30 degrees outside and couldn't use he pool. In my room, the drawers were closed and remained closed when I didn't have my belongings in them. Once I unpacked and placed my belongings in the drawers, they would just roll open and stay...

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Helpful?
Thank Joycelin M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Colonel By Inn

Address: 88 Lombard St, Smiths Falls, Ontario K7A 4G5, Canada
Region: Canada > Ontario > Smiths Falls
Price Range: €68 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Colonel By Inn 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Colonel By Hotel Smiths Falls
Best Western Smiths Falls
Smiths Falls Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Colonel By Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Colonel By Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the back of the hotel on second floor”
 of 5 bubbles Phil835, 11 Nov 2016 | Read review
“rooms at back would be quieter, away from road”
  • queen bedroom
 of 5 bubbles begonia77, 27 Aug 2016 | Read review
“my room was 2nd floor facing front and my friend's was 1 floor facing back. Both were great so I don't think it matters.”
 of 5 bubbles timmD6794PE, 22 Aug 2016 | Read review
“There are no elevators. We faced the main street. It may have been darker in the room if we had been on the other side of the hotel.”
 of 5 bubbles AmberCascades, 22 Aug 2016 | Read review
“Both the front and the back offer no issues with noise unless a freezer truck is parked in the back and on all night.”
 of 5 bubbles OntarioTravellers684, 28 Apr 2016 | Read review
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