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The Waterloo Hotel

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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Level Contributor
7 reviews
Reviewed 1 week ago via mobile

Decent looking rooms and friendly staff. Kind of expensive for amenities offered. Clean rooms though. Centrally located with lots to do around it. Restaurant below for quick food, no gym or pool. Historic building!

Helpful?
Thank Adam C
Zaragoza, Spain
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2016

This is a somewhat old-fashioned hotel. Our room was a very big one with a wonderful queen size bed. It is clean, quiet and comfortable. It is expensive if you compare with Spanish hotel standards... but we enjoyed our stay.

Helpful?
Thank amontanes
Newmarket, Canada
1 review
Reviewed 29 August 2016

We stayed here recently for the second time, and I'd definitely come back again. It's the best value for the money for a hotel in Kitchener-Waterloo, especially if you like old charm and character rather than the usual bland cookie-cutter hotel decor. They provided little extras like a mini-refrigerator and water bottles. The hotel staff was very friendly, and the... More 

Helpful?
Thank valerie249
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Thank you for your review, we are appreciate that you came to see us despite the construction and hope that you will come back when our light rail transit system is up and running. More 

London, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 January 2016

I really like it when someone takes an old hotel, upgrades it to suit the modern traveller, but retains the historic character of the building. The owners of the Waterloo hotel have done just that. The rooms I have stayed in feel like they are out of the 1920's in decor, but have the amenities that we expect in a... More 

Helpful?
Thank Chris C
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Thank you Chris for the compliments, we try hard to be unique and inspired by the history as well. We also wish we had an elevator at times but assure you that are staff are always happy to assist guests with luggage if needed. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2015

We visited October 3rd, and the nights had turned suddenly cold. We asked of the front desk about the lack of heat in the room and were told the heating system took much time to start up. We asked about the electric fireplace in the room and were told it was not active at this time. This is an elegant... More 

Helpful?
Thank David D
Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2015

The Waterloo Hotel is located in uptown Waterloo near the university and lots of great restaurants. The staff was welcoming and friendly and the hotel includes free coffee and bottled water in the rooms. The room with great - comfortable bed and antique furniture. Breakfast is an included $8 voucher, which is good at several local eateries. We headed to... More 

Helpful?
1 Thank Alex G
Owen Sound, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2015

We enjoyed a two night stay at the Waterloo Hotel on a Spring Into Waterloo Special which we found on there websitel. It was a most enjoyable weekend. The hotel is very very well located for Restaurants,Music,theartre,Shopping ,St.Jacobs Markets,Trade shows in the area. We attended the RV show in Kitchener which was a 10 min drive away via expressway. The... More 

Helpful?
Thank Ncbear48
Grand Falls Windsor, Canada
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 August 2014

Came to Waterloo on business travel and never had a vehicle. Hotel is close to shopping and restaurants which was great and within walking distance. The Hotel Decor and Room was a bit outdated but it looks like they are doing some significant renovations to the Hotel. I would stay here again if I ever end up back in Waterloo.

Helpful?
Thank Justin C
Garmisch-Partenkirchen, Germany
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 4 July 2014 via mobile

I used this hotel for business. My room was very spectacular and large, but seemed a dusty and grungy....and the first impression at the reception was not nice, as used paper towels were left on the surface of the desk. This hotel has no breakfast area, but recommends places close-by by providing vouchers for 8 Canadian Dollars, which don't get... More 

Helpful?
3 Thank Ingrid W
Providence
Level Contributor
98 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 2 April 2014

There’s nothing badly wrong with the Waterloo, but it is uninspiring and a bit dingy. The windows in my room were pretty dirty; there was no view. Nice to have the kitchen, but it was a 1970’s kitchen (okay, early 80’s). There was no tub in my bathroom, only a small and minimal shower. The hotel smelled like cooking the... More 

Helpful?
7 Thank Crito0

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Waterloo Hotel is an 1890 Inn located in the heart of Uptown Waterloo. We have 15 updated victorian suites all non smoking, most with fireplaces and furnished with fine antiques. A wide selection of reastaurants from fine dining to pubs are within easy walking distance. Both universities are also within walking distance. ... more   less 

Additional Information about The Waterloo Hotel

Address: 2 King St N, Waterloo, Ontario N2J 2W7, Canada
Region: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: €128 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Waterloo Hotel 2*
Number of rooms: 15
Reservation Options:
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Also Known As:
The Hotel Waterloo
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Questions & Answers

Questions? Get answers from The Waterloo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The third floor is further away from the street noise but there's no elevator.”
 of 5 bubbles valerie249, 29 Aug 2016 | Read review
“To avoid the noise of busy King St.pick rooms that are at the back of the hotel and away from noise of traffic ,pedestrians,buses.Also there is no elevator in this Older Boutique Restored Hotel,only a huge beautiful staircase which is quite a climb especially to the 3rd floor rooms. Second floor is doable for someone with breathing problems or joint problems. Rooms 205,209,210 are away from noise of streets.All rooms have a theme are are decorated to that them. Loved the Elephant Room.”
 of 5 bubbles Ncbear48, 19 Apr 2015 | Read review
“Stay away from it”
 of 5 bubbles TomasH851, 20 Jul 2012 | Read review
“Thee is no elevator or bellhop to carry your luggage so you need to climb a lot of stairs.”
 of 5 bubbles Hugh182, 2 Jun 2012 | Read review
“Ask for a quiet room, likely one along Erb Street rather than King Street.”
 of 5 bubbles RPM59, 28 May 2012 | Read review
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