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Quality Suites

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142 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Ottawa, Canada
Reviewed 8 November 2016

King sized bed was super comfortable, nice white sheets. Room was clean. Staff were all very friendly, from front desk to cleaners. Breakfast was not outstanding but was substantial with reasonable variety. That said, the room was $150 with taxes included, and here is what I don't expect to contend with for that price in an Ontario suburb: the hallway...

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Helpful?
1Thank GlobalAsparagus
General Manager Q, General Manager at Quality Suites, responded to this review

Dear GlobalAsparagus, Thank you very much for mentioning our friendly staff members and the cleanliness of our guest rooms - we appreciate it! We are looking forward to replacing all of the carpeting in the hallways and guest rooms early next year! We do have extended stay suites which include some small appliances along with the microwave and fridge! I...

Ottawa, Canada
Reviewed 6 November 2016

Although the cleaning staff were very friendly and polite and service was good, the hotel is definitely in need of an upgrade; carpets in the hallways were stained and dirty and overall cleanliness of the hotel was low. The location was convenient for people who are in transit, it was right off the highway. We found the rooms to be...

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Helpful?
1Thank chloe8345
General Manager Q, General Manager at Quality Suites, responded to this review

Dear chloe8345, Thank you for taking the time to share your review with the TripAdvisor community! I will be certain to share your kind comments regarding the friendly service with my team, they will be delighted to hear it! We had recently switched over our cooling system to heat for the season - unable to anticipate the unusually warm temperatures,...

Blenheim ON
Reviewed 2 November 2016

We stopped here on our way home from Ottawa. This hotel is very convenient to the Hwy 401 so was very easy to find. It is an all suite hotel which we loved! It was so nice having a kitchenette and the extra space. The desk in the living room was enormous! There was lots of storage and the room...

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Helpful?
1Thank NLK1
General Manager Q, General Manager at Quality Suites, responded to this review

Dear NLK1, Thank you for such an awesome review! We really appreciate it and I can't wait to share it with my staff! We are so happy you enjoyed your stay with us an d look forward to welcoming you back very soon! Thank you for your business! Sincerely, Candace Smaggus General Manager

Reviewed 25 October 2016

Very nice looking and big hotel.The Quality Suites lived up too and went above "brand-loyal" expectations.The staff was accommodating and always made it seem as if it were their pleasure to serve us.Staff was very helpful with recommending things to do nearby and recommending places of interest.Breakfast is yummy. Beds are SUPER-comfy.Very spacious and clean,WiFi is fast and reliable,Value is...

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Helpful?
1Thank Harish J
General Manager Q, General Manager at Quality Suites, responded to this review

Dear Harish J, Wow! Thank you so much for a fantastic review! We are delighted you enjoyed your stay with us and that our staff (especially Alex and Tyler) were able to be accommodating and helpful during your stay - we are always at your service! Thank you for for mentioning our great value and noting all of the services...

Whitby, ON, Canada
Reviewed 15 October 2016

The hotel rate was great, the room was spectacular, and front desk staff was very prompt in providing a quick check-in.Assigned a room in the back of the hotel and it was very quiet. The room was very large, the living area is separated from the sleeping quarters by a door. Also I had an executive desk to get urgent...

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Helpful?
1Thank Albert013
General Manager Q, General Manager at Quality Suites, responded to this review

Dear Albert013, Thank you very much for your kind comments! We are so happy you enjoyed your stay with us and that you found our suites comfortable and suited to your needs! We look forward to hosting you again soon! Thank you for your business! Sincerely, Candace Smaggus General Manager

ottawa
Reviewed 17 September 2016

I was worried about booking the hotel, after some of the horror reviews, but there were not many other choices - even AirBNB sucked at such short notice. This hotel will be on my optiion list next time I need to stay near Oshawa. The only downside is the need to drive or hike to any "nearby" facilities. The is...

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Helpful?
Thank ace0
Canada
Reviewed 13 September 2016

We were travelling east from Toronto and this hotel was attractive because it would allow us to beat the traffic for an early start in the morning. The rooms were very clean and bed comfortable. The breakfast kitchenette was well stocked and the service was exceptional.

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Helpful?
1Thank Darrell J. K
ottawa
Reviewed 12 September 2016

We occupied three rooms, two of which were available for early check in despite hotel being sold,out the night before. Tyler was excellent in facilitating that for us. He also assited us with special needs for one of our party. The rooms were spacious, clean, and as there are no restaurants were located nearby we really appreciate the added convenience...

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2Thank sweezeyl
Reviewed 11 September 2016 via mobile

pros: check was fast, friendly front desk,clean rooms,close to highway,near lots of stores,restaurants,reasonable prices,breakfast included(friendly lady does a good job running the breakfast room keeps things clean and stocked),quite at night on the weekend we were there cons:breakfast room very small for size of hotel,limited number of toasters,grills so breakfast can take long,filled garbage bins around back door to parking...

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2Thank Bill T
Medicine Hat, Canada
Reviewed 30 August 2016 via mobile

Room was good. Beds comfortable. Clean and modern. Breakfast was OK. Staff were friendly. Rooms were fairly quiet despite the 401 being right there, we didn't even notice it. I would stay here again if given the opportunity to return to this area.

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1Thank hellotravel10

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Suites

Address: 1700 Champlain Ave, Whitby, Ontario L1N 6A7, Canada
Region: Canada > Ontario > Whitby
Price Range: €74 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 104
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Also Known As:
Quality Inn Whitby
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a room at the back.”
 of 5 bubbles Beachglassgirl1, 7 Dec 2016 | Read review
“Another Hotel”
 of 5 bubbles Normharris39, 24 Nov 2016 | Read review
“We were on the west side of the building so we had no traffic noise from 401.”
 of 5 bubbles MaddyNiagaraFalls, 11 Nov 2016 | Read review
“Rooms with a view to the highway traffic are noisy.”
 of 5 bubbles justvisiting50, 10 Nov 2016 | Read review
“Ask for a floor that has a working thermostat. Many of them do not.”
 of 5 bubbles GlobalAsparagus, 8 Nov 2016 | Read review
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