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Best Western Plus Hotel Universel Drummondville

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Traveller (42)
Room & Suite (42)
Dining (11)
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Overview
  • Excellent30%
  • Very good44%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“off the highway”(32 reviews)
“room was clean”(23 reviews)
“hotel restaurant”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Hotel Universel Drummondville
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Hotel Universel Drummondville
Special Offer: BOOK DIRECT & SAVE
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (463)
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331 results
Traveller rating
101
132
58
24
16
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Time of year
LanguageEnglish
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101
132
58
24
16
Show reviews that mention
All reviewsoff the highwayroom was cleanhotel restaurantpool areabest westernssecure parkinggreat poolparking lotbreakfast buffet isthe ground floormemory foama bit priceystayed one nightnew brunswickpatio doorsrestaurants within walking distancehalf way
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1 - 5 of 331 reviews
Reviewed 1 week ago

We stayed here on the way to our destination but I was disappointed to discover when trying to book a second stay at this hotel on our return trip, the cost of the room was $80 more for the same accommodation. The reason given was...More

Review collected in partnership with Best Western
Thank Donna R
Response from Emmy J, Front Office Manager at Best Western Plus Hotel Universel DrummondvilleResponded 1 week ago

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Lovely hotel, clean and comfortable, for our one-night stop on the way to pick up our daughter from university. Check-in was easy; we arrived an hour early and were very graciously received. Francine in the bar was friendly and entertaining to talk to. (And the...More

Thank Jayner69
Response from Emmy J, Front Office Manager at Best Western Plus Hotel Universel DrummondvilleResponded 4 weeks ago

Thank you for your kind comments concerning your recent stay. We hope to see you soon again! Best regards, Sabrina St-Germain, Assistant lodging manager, BEST WESTERN Hôtel Universel

Reviewed 3 weeks ago

If you go to bed before 11pm, skip this place. Party involving liquor in 2nd floor hallway. Strong pool-chlorine small for rooms overlooking pool. Very loud screaming from kids playing in the pool, even with door to room closed tight. The staff needs to control...More

Review collected in partnership with Best Western
Thank robertremblay
Response from Emmy J, Front Office Manager at Best Western Plus Hotel Universel DrummondvilleResponded 3 weeks ago

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 22 January 2018

There is nothing particularly wrong with this hotel but there was nothing to say "come back!". It is conveniently located just off route 20. There is a nearby Scores restaurant and also one within the hotel. The one in the hotel is quite expensive and...More

Thank Dan B
Response from Emmy J, Front Office Manager at Best Western Plus Hotel Universel DrummondvilleResponded 23 January 2018

Hello, Thank you for your comments regarding your recent stay at our property. It is always a pleasure to welcome you in our hotel and we are so glad to read your feedbacks. We hope we can see you again really soon! Kind regards, Emmy...More

Reviewed 10 January 2018

The staff is bilingual and very helpful. The room was very clean and modern with all the conveniences necessary. We will definitely stay at this Drummondville Quebec Best Western when we pass through Quebec again!More

Review collected in partnership with Best Western
Thank T9739AFerinm
Response from Emmy J, Front Office Manager at Best Western Plus Hotel Universel DrummondvilleResponded 11 January 2018

Hello, Thank you for your beautiful comments regarding your recent stay at our property. It is always a pleasure to welcome you in our hotel and we are so glad to read your feedbacks. We hope we can see you again really soon! Kind regards,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Spa
Details
Price range
US$98 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$98 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (42)
Room & Suite (42)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
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2015wannatravel
26 May 2016|
AnswerShow all 3 answers
Response from Emmy J | Property representative |
Hello, Thanks for asking and also for your interest for our propriety. All of our rooms do have AC in each one. If you have any questions do not hesitate to contact the establishment, open 24/7­. Best regards, Emmy... More
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Google Translation
Room Tips
"Get a room near the pool."
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"if travelling with a pet, ask for a ground floor to access the outside with your pet. :)"
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"Rooms that DO NOT face the pool area will be a bit less noisy than those who do!"
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"stayed in room 310 which over looks the pool, we didn't mind as we had our 12yr old grandson with us ."
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