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All reviewsfairview malloff the highwaywest islandparking lotbusiness trippancakesvery nice hotelthe wi fihotel serviceconvenient locationyear oldshockey tournamentnight staymontreal airportlots of restaurantspool and hot tubmin drive
Had a work conference at this hotel and everything went great. Breakfast and lunch were great and the lobby bar had great service each night we were there, Darek was awesome! Hotel staff were courteous and accommodating making checkin and check out a breeze. Shuttle...More
We stayed here for three nights while in the area for a tournament. The hotel is easy to find (but the entrance sneaks up on you quickly when approaching on highway 40 from the west), and has lots of parking.
The lobby is nice and...More
1 Thank ToSquareBob1
Response from HotelstaffPC, Front Office Manager at Holiday Inn Pointe Claire Montreal AirportResponded 16 January 2018
Thank you for taking the time to post your reviews and also for your recent stay at our hotel. We are happy to hear that your check in was efficient and friendly - this type of feedback is very encouraging. We are also...More
My complaint about this hotel is regarding the poor state of their pool area and insulation. If you refer to the picture posted, the pool area’s door to the outside is covered with ice so the cold easily comes in. Moreover, the pool’s temperature is...More
Thank Sally M
Response from HotelstaffPC, Front Office Manager at Holiday Inn Pointe Claire Montreal AirportResponded 15 January 2018
Dear Sally M,
Thank you for taking the time to provide feedback on your stay. I am so sorry to hear about the issues you experienced in the pool area. We value all comments and we would like you to know that we take your...More
Came off transatlantic flight with the family on Boxing Day. It was a one night stay only before moving on. Room was clean and comfortable. Service was friendly. Had room service which was reasonable and pleasantly delivered. Breakfast was excellent the next morning which was...More
Response from HotelstaffPC, Manager at Holiday Inn Pointe Claire Montreal AirportResponded 5 January 2018
Thank you for staying with us and for your great feedback on our hotel and services!
We are glad that you enjoyed your stay and hope to have the pleasure of hosting you again in the future.
We are an airline crew that has a 36 hr layover in this hotel. Upon check in they put us on the 2nd floor. For a 2 night stay it would be nice to have a view so I requested a room on a higher...More
Response from HotelstaffPC, Front Office Manager at Holiday Inn Pointe Claire Montreal AirportResponded 2 January 2018
We thank you for choosing the Holiday Inn & Suites Pointe-Claire for your previous stay.
We appreciate your thoughtfulness in taking the time to bring your comments to our attention through the Tripadvisor survey. We sincerely apologize for the inconveniences caused during your...More
Response from Habakusan | Reviewed this property |
I can't recall exactly as we had a deal where breakfast was included which you may want to look into. I don't think it was too expensive though and the breakfast buffet was truly excellent. Omelet station and tons of fresh... More
I can't recall exactly as we had a deal where breakfast was included which you may want to look into. I don't think it was too expensive though and the breakfast buffet was truly excellent. Omelet station and tons of fresh fruit amongst other items.