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Mystic Springs Chalets & Hot Pools

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337 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Calgary, Canada
Reviewed 30 July 2013

This is not my first time to go to Canmore for an overnight with my family to unwind since it is very close to Calgary but this is the most memorable experience of them all. Our stay in this place is unncomparable with the others - considering the warm water of the pool and jacuzzi, clean rooms and safe parking,...

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Helpful?
Thank Emmanuel253
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and for enjoying our part of the province!! It sounds like you enjoyed all of our facilities so thank you for sharing with everyone!! We hope you come back soon!!!

Calgary
Reviewed 22 July 2013

I stayed here this weekend with a group of 12 girls for a stagette. The chalets were lovely. Very comfortable, clean, and spacious. The furnishings were modern and accomodating. It's in a great location near lots of shops and stores. I would highly reccomend these chalets to families or friends traveling together and I would go back in a heart...

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Helpful?
1Thank Kelsea W
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Kelsea W for bringing your girlfriends to our property and celebrating such a wonderful occasion!!! We are glad to hear you girls enjoyed your stay and hope you book another girl's weekend away!!!

Reviewed 18 July 2013

On June 22nd, my family had the misfortune of being evacuated from our home due to the flooding of Cougar Creek. Tensions were understandably high and all evacuees were concerned with where their families would be spending the night. As a mother of three children five and under, my stress level was only heightened by the mere thought of sleeping...

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Helpful?
1Thank IBJuschka
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you and we are so glad you and your family were safe during the floods!! We were more than happy to help in any way we could so thank you for letting us!!! Your comments are so generous and thank you again!!! Thank you for sharing your kind words with the Trip Advisor community and for being so encouraging...

Calgary, Canada
Reviewed 18 July 2013

Very accommodating staff. (janet) i think thats her name - she goes the extra to please the client! Lovely chalet - Very clean rooms! She was extremely friendly and very helpful to recommend us places to hike, Next time visiting Canmore I will definitely book this lodge again, definitely recommend this great place to stay:)

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Helpful?
Thank Bong D
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Dear Happy Hiker!!! Thank you for staying with us and I will be sure to tell Janette that you enjoyed her customer service!!! We look forward to your return!!!!

Calgary, Canada
Reviewed 17 July 2013

I went there with family and friends. the chalets were beautiful,comfy and very clean. The check in was fast and the staff was professional and nice. The common areas and pool were nice,big and well maintain. No problems with the highway at all...and I'm a very picky sleeper!!! We are definately going back again and to silver creek (another of...

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1Thank Pamela R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for "loving us"...we are glad to hear that you and your friends enjoyed your stay with us!!!! We hope to see you back again very soon either here or Silver Creek!!!!

Reviewed 17 July 2013

Are family was evacuated from our home during the great floods of Canmore 2013. We were lucky enough to be put up in a chalet at mystic springs. Even though we were worried about our home, we really enjoyed our stay. We have stayed before and noticed the new renovations and how clean everything looked. The staff was very accommodating...

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1Thank Travelincanada1
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you and thank you for your great comments!!! We are glad we could help you during the flooding and thank you for recommending us to your friends!!!

Canmore, Canada
Reviewed 17 July 2013

We stayed during the floods of June and we experienced a great relaxing time. Our kids had fun and we were very comfortable in our large unit. Staff did a great job during a stressful time when travel was restricted and everyone was low on staff to begin with. Pool, hot tub and walking distance to downtown, all a bonus.

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1Thank 060708guitarman
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your great comments and for being safe with us during the flood!!! I will be sure to let the staff know you appreciated their cander during such a stressful time!!! We hope that you can stay with us again!!!

Seattle
Reviewed 5 July 2013

I was absolutely mislead on Booking.com about this place. I paid 250 to stay in a big ugly place, next to the freeway (they never tell you that), with no service and nothing more to it. This may be okay to pack 10 people in a condo in winter for skiing, when the snow covers everything, but not for summer...

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2Thank samoil99
Motherwell, United Kingdom
Reviewed 5 July 2013

We were on our way to Calgary and got stranded in Canmore after the highway was closed. We ended up in the Mystic Springs and although unplanned, we enjoyed our stay there. The staff were courteous and generous. The chalet was comfortable, clean and had everything we needed. The beds were very comfy, I had a great sleep each night...

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Helpful?
Thank Daniel R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and for bearing with us during the flood!! We are glad to hear that you felt taken care of!!! We hope to see you again very soon!!!

Canada
Reviewed 4 July 2013

We were evacuated with the Canmore floods of 2013, and were fortunate enough not only to have our house intact after the waters receded, but also that we got to spend 4 days at Mystic Springs. I highly recommend Mystic as a destination within the Bow Valley. The chalets are beautiful, comfortable and homey, the pool is great fun for...

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Helpful?
Thank Mtn_Girl_24
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for taking the time to write a review, we wanted to help all the flood victims in Canmore but were limited!! We are glad that you found us and that we could help you!! Thanks again for writing about us!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: €152 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
4 questions
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
“Most of the rooms seem to be the same.”
 of 5 bubbles TomS1970, 27 Aug 2016 | Read review
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