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Solara Resort & Spa

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Solara Resort & Spa
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850 Reviews from our TripAdvisor Community

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Showing 830: English reviews
Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

Okay so the title might be a bit deceiving but what can you say about any hotel with views of the Rockies. We were in Canmore for my friends daughters wedding and the Solara was chosen for the wedding party and guests. They accommodated us well as we were all in the same building and not spread out over the...

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Helpful?
Thank Guy C
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, I would like to first thank you for taking the time to provide us feedback on your recent stay at Solara Resort & Spa. Bellstar takes pride in using guest feedback as a tool to determine where our management needs to improve our service. Once again thank you very much for Choosing Solara Resort & Spa and I...

Whitecourt, Canada
Reviewed 1 week ago

Booked a 2-bedroom superior suite w/balcony on 3rd floor for the weekend of Dec 3; in Canmore attending family wedding. Common living/dining room and kitchen are open concept. Large kitchen island provides good seating for snacks; dining room had large table & chairs (seating for 8 I believe); unfortunately kitchen only had dishes, glasses & utensils for 4 ; wine...

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Helpful?
Thank petergO6672MK
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for your helpful feedback concerning your stay in Solara Resorts & Spa. We are glad you had a wonderful stay with us. I will pass your suggestion to upper management to consider and make some changes accordingly. We would love to have you stay with us again. Thank you, Muhammad Talha

London
Reviewed 1 week ago

Firstly, if you are European and considering staying at Canmore for a skiing holiday - don't! It's a real pain to not be able to ski in and out in Canada and to have to drive to the pistes from Canmore adds at least another 20 mins each way. So Sunshine was 40 mins away and Lake Louise 1 hour...

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Helpful?
Thank Lazzagear
Muhammad-Talha, Hotel Director. at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I would like to personally apologize for the series of unfortunate incidences that you experience during your stay...

Reviewed 2 weeks ago

I went for a facial today. Her name was Katlyn she was amazing! I want to thank her for a relaxation session. I recommend her ! Thank you so much you will defently see me again soon ! I also went for a couples message before this place is fabulous. Hopefully next time we will stay in that resort! Very...

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Helpful?
Thank Roxane A
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us, and we thank you for highlighting the excellent level of service provided by our Spa and Guest Service team. We are truly grateful to read that the services provided by our dedicated team members, were much appreciated. Indeed, our team is consistently praised...

Calgary, Alberta
Reviewed 2 weeks ago

Very clean, well appointed suites. Spacious and definitely comfortable and private. Spa on site was the same. Underground parking with a larger SUV was a breeze. Definitely recommended for whatever your accommodations require!

Review collected in partnership with this hotel
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Helpful?
Thank likechicacherrycola
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for your feedback on your stay at Solara Resort & spa. We are glad that you found the accommodations and amenities excellent. We look forward to having you back as our guest in near future. Thank you,

Saratoga, California
Reviewed 2 weeks ago

Solara Resort was our base for exploring Banff National Park, and other parks in the area. We traveled with 3 other families, and booked two (2) bedroom condos. The floor plan of the condo is such that the gathering area (living room, dining room, and kitchen) are in the middle. The additional dining table on the balcony provided extra space...

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Helpful?
1Thank JoUET11
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for your helpful feedback concerning your stay in Solara Resorts & Spa. We appreciate that you chose us as your base camp for exploring our wonderful Canadian parks. Your review helps us ensure that such mishaps do not occur again for our valued guests. Thanks and we hope to see you in our resorts soon.

Edmonton
Reviewed 2 weeks ago

Excellent condition and the resort has been rated the best in Canmore for years. Always the best time staying at the Solara. I would recommend it to anyone who is looking for a mountain getaway. Thanks Solara!

Review collected in partnership with this hotel
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Helpful?
Thank ironmanjake
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for your valuable recommendation for Solara Resorts & Spa. We appreciate that our services have been found excellent. And we look forward to having you as our guest again in the near future. Thank you,

Nova Scotia, Canada
Reviewed 2 weeks ago

Beautiful resort. Only issue was hard to communicate with guest services, seems the were short staffed. Suite was great, all amenities were upscale. Very clean, housekeeping came by to see if we needed anything every day. Would definitely stay here again. Great views, only a 5 to 7 minute walk to town.

Review collected in partnership with this hotel
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Helpful?
Thank 981colleenb
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor. It was a pleasure to have you as our guests at the Solara Resort & Spa and we are happy to hear your compliments regarding Housekeeping and I am sorry to hear that you find hard to communicate with guest services. Your kind words will be shared with the team...

Calgary, Canada
Reviewed 2 weeks ago via mobile

Had an awesome family ski vacation for 3nights at this resort. And we bring our lovely cat too..It is hard to find a nice/clean pet friendly hotel these days! Best place to stay if you are exploring the rockies as Canmore is not too far from Banff national park. Not a touristy town, quiet and the mountains view is the...

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Helpful?
Thank LelyNina155
Muhammad-Talha, Hotel Director at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for your glowing review. We at Solara Resort & Spa look forward to making your next family vacation memorable. Thank you,

Reviewed 2 weeks ago via mobile

I don't like being negative but this place deserves it. This resort is the worst I've ever stayed in. We had no toilet paper given for 4 days straight and no house keeping for 3 days. The bins were not replaced to a point where we had to tie a plastic bag as a make shift bin as the other...

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Helpful?
1Thank Lexi C
Muhammad-Talha, Hotel Director. at Solara Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I would like to personally apologize for the series of unfortunate incidences that you experience during your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Stunning Rocky Mountain architecture grounds the Solara vacation experience in authenticity, making your retreat the perfect Canmore vacation! Solara Resort blends the absolute best of a Rocky Mountain holiday with the elegant details of a high-end urban hotel. Choose from spacious, fully equipped 1, 2 or 3 bedroom suites with up to 1700 square feet of luxurious space. Linger on your own private balcony or terrace, soak in breathtaking mountain views or snuggle beside your slate fireplace. ... more   less 

Additional Information about Solara Resort & Spa

Address: 187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: €127 - €442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Solara Resort & Spa 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Solara Hotel Canmore
Solara Resort And Spa
Hotel Style:
#1 Business Hotel in Canmore
#1 Spa Hotel in Canmore
#2 Green Hotel in Canmore
#4 Luxury Hotel in Canmore
#7 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Solara Resort & Spa staff and other travellers.
7 questions
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Edmonton, Canada
2 months ago
Palmyra, Missouri
5 months ago
Toronto, Canada
Colorado Springs, Colorado
over a year ago

See all questions (7)

Questions? Get answers from Solara Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if booking multiple rooms ensure all in same building”
 of 5 bubbles petergO6672MK, 12 Jan 2017 | Read review
“Ask for Mountain View otherwise you'll be overlooking other blocks.”
 of 5 bubbles Lazzagear, 9 Jan 2017 | Read review
“Book the penthouse suites (at higher cost) for higher ceiling”
 of 5 bubbles JoUET11, 6 Jan 2017 | Read review
“higher floors have views”
 of 5 bubbles Mexcal, 3 Jan 2017 | Read review
“the view out of window is wonderful”
 of 5 bubbles _E3162SW, 2 Jan 2017 | Read review
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