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Grande Rockies Resort

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255 Reviews from our TripAdvisor Community

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Showing 249: English reviews
toronto
Reviewed 2 March 2015 via mobile

This was my first time staying here and it was perfect. The room was beautiful, loved the radio in the shower. Was able to enjoy drinks with my husband in the lounge while watching our kids swimming in the pool. Every window in our room had amazing views of the Rockies. Will definitely be going back.

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Helpful?
1Thank iamit
Darryll H, General Manager at Grande Rockies Resort, responded to this review

Dear jamit: I’m absolutely delighted that you had such an excellent first stay with us! Pleased you enjoyed your suite all they have to offer. The pool area is the best in Canmore. Our Team Members always want to provide our guests with a unique and special experience and when we get great feedback like yours, we know we’re meeting...

Calgary, Canada
Reviewed 22 February 2015

I have stayed at this hotel along with my two children at least 4 times. Every time it is wonderful. The staff is always happy, pleasant, and helpful. The views are magnificent! Located far enough from the main strip to give you some peaceful and quiet sleep, yet close enough (10 minute walk) to provide access to anything you need....

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2Thank clclcl2015
Darryll H, General Manager at Grande Rockies Resort, responded to this review

Dear clclcl2015: Thank you very much for your excellent review and your continued patronage! Our Team’s mission is to ensure all of our guests receive Star treatment and go home with a memorable hospitality experience. Delighted you enjoyed our spacious pool area, water slide and our indoor/outdoor hot tub, it's the best in Canmore. Once again, thank you for your...

Glastonbury, United Kingdom
Reviewed 21 February 2015

My wife and I spent a long weekend in the Banff/Canmore area. Based on the price (mid level), the location and the pictures of the hotel online, it looked a great deal. Whoever they hired to photograph the hotel lobby, grounds and most importantly the rooms, is gifted. The room we stayed in was slightly nicer than a motel room....

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Helpful?
7Thank Andrew K
Darryll H, General Manager at Grande Rockies Resort, responded to this review

Dear Andrew K: Thank you for your review. It is only through guest comments such as yours that we can continue to improve our operation. I will be sharing your comments with our team. The team does try hard to ensure the property is first class and that our valued guests are taken care of. Once again, thank you for...

Calgary, Canada
Reviewed 18 February 2015

My Husband & I stayed for two nights at this wonderful hotel. There are no words to describe the service and care we were shown. My husband is ill, and the staff and owner went out of their way to make our stay perfect. I highly recommend this hotel to anyone, and I find it hard to believe that there...

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2Thank Barbara M
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear Jim & Barb, Thank you so much for the kind words. Our staff really are all extremely professional and eager to ensure you have a trip with last memories. Thank you for including us in your vacation, I'm glad you both got to enjoy sitting in the sunshine while you enjoyed your mountain view. It was a pleasure to...

Sherwood Park, Canada
Reviewed 2 February 2015

Booked this hotel for 2 nights i was very disappointed dusty dirty room the bathroom door had grimy dirt and hair on the door frame it was so bad i requested a room change which was no better the leather head board had a layer of dust on it we had 2 towels for 2 people for 2 nights and...

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10Thank 158shelleys
Darryll H, General Manager at Grande Rockies Resort, responded to this review

Dear 158shelleys: I do appreciate your review regarding you past stay with us. Cleanliness is of the utmost importance in the Hotel/Resort industry and what you experienced during your stay is certainly not a Grande Rockies standard. Our goal is always to exceed guest expectations and I would appreciate speaking with you to gather further details. My direct line is...

Reviewed 30 January 2015

The front staff is extremely pleasant and helpful. The one bedroom suite we were assigned was not impressive in the least. We had room 139. The kitchen cabinets are damaged and worn. All the closet doors fall off the hinges when opened. Every dish in the cubbard needed to be washed as they were dirty. The walls were dented and...

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5Thank kermode2
Darryll H, General Manager at Grande Rockies Resort, responded to this review

Dear kermode2: Thank you for taking the time to post a review regarding your recent stay at The Grande Rockies Resort. I am truly disappointed that you did not enjoy your stay. No excuses can be offered except we have failed in our service. I would like an opportunity to invite you back. Please contact me personally and I would...

Calgary, Canada
Reviewed 29 January 2015

The Grande Rockies Resort more than exceeded our expectations! We stayed in a one bedroom suite and were blown away by the amenities! The suite was so nice, big kitchen, huge baloney (with a bbq) and the bed was so comfortable. We had excellent service from every employee we dealt with. The person working at the front desk when we...

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1Thank JoellStacie
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear JoellStacie, Thank you for your feedback. I am thrilled you had an amazing experience. Our staff are all fantastic and eager to help make your trip memorable. The views are certainly a big attraction and it's so nice you were able to enjoy them from your balcony! We look forward to having you back with us on your next...

Calgary, Canada
Reviewed 23 January 2015 via mobile

2nd trip now to the grand Rockies resort! Again has lived up to high expectations from previous trip. Clean modern and spacious rooms friendly staff members , restaurant located in the hotel also has a great breakfast / brunch. Love staying here and try to make a yearly appearance

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1Thank Evan O
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear Evan O, Thank you for feedback and including the Grande Rockies in your trips to the Canmore area. We certainly try to exceed your expectations every time you visit us and I'm glad to see we were able to once again. We look forward to hosting you on your next visit! Sincerely, Brent Batten Hotel Manager

Ottawa, Canada
Reviewed 22 January 2015

We stayed at the Grande Rockies Resort over the Christmas holidays and were very impressed with the professional staff. The accommodations were elegant, modern and very well kept and the view was awesome. During our stay we received a personal letter delivered to our room from the General Manager to join him in the lounge area Christmas eve for a...

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Helpful?
Thank Sherry O
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear Sherry O, Thank you for your valuable feedback and for spending your holidays with us. The Manager Reception on Christmas Eve is an event that we as staff look forward to as much as our guests! Our restaurant and lounge area is a fantastic area to lounge in front of the fire or enjoy our amazing dishes from Habitat...

Calgary, Alberta, Canada
Reviewed 21 January 2015

I was invited to a friends birthday and we stayed over at the Grande Rockies Resort. Initially it was just like a regular checking ... until we started having a chat with the front desk and joked about drinking the complementary birthday wine that was offered to our friend to celebrate her birthday. I mean it was a nice gesture...

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1Thank Eedris S
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Eedris, We are glad that we helped you create a lasting memory at the Grande Rockies. You and the rest of your group were fantastic to deal with and certainly made for an entertaining check in experience. I am looking forward to our next encounter when you make your way back to the Rockies. Sincerely, Brent Batten Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience Grande Rockies Resort – a unique resort hotel in Canmore, Alberta. Set amidst the majestic mountains of Banff National Park, the resort offers the incredible standards and service of a luxury boutique hotel and the personal comforts of a grand vacation home.The Grande Rockies Resort in Canmore features more than 136 boutique, one and two bedroom luxury hotel suites and penthouses, most complete with fully-featured kitchens, in-suite washer and dryer, spa-inspired bathrooms and designer décor & amenities. At your service night and day is a full team of hotel & restaurant professionals capable of handling any request.Superbly situated in the foothills of the Rockies right in the alpine village of Canmore, Grande Rockies Resort is ideal for golf, ski and outdoor adventure enthusiasts. Or, simply hang out by the indoor pool with waterslide, kids pool and hot tub or get active in the fabulous fitness centre.Corporations will appreciate Grande Rockies Resort's well-appointed meeting and conference facilities, serviced by our team of conference specialists and culinary experts. ... more   less 

Additional Information about Grande Rockies Resort

Address: 901 Mountain St, Canmore, Alberta T1W 0C9, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: €99 - €455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grande Rockies Resort 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Grande Rockies Hotel Canmore
Hotel Style:
#3 Family Hotel in Canmore
#4 Spa Hotel in Canmore
#5 Romantic Hotel in Canmore
#9 Business Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Grande Rockies Resort staff and other travellers.
1 question
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12 days ago

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Questions? Get answers from Grande Rockies Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed staying in the suites that didn't have kitchen facilities better as they seemed to be quieter.”
 of 5 bubbles festa572016, 17 Oct 2016 | Read review
“Mountain view”
 of 5 bubbles tinahruska, 10 Sep 2016 | Read review
“Mountain view”
 of 5 bubbles krystal949, 25 Aug 2016 | Read review
“Duvet inside was dirty, get better duvet covers if you are going to have duvets. ”
 of 5 bubbles beckysH5587QN, 21 Aug 2016 | Read review
“do not pick room 125 unless you want to get your FitBit count up......”
 of 5 bubbles sheahan73, 10 Aug 2016 | Read review
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