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Grande Rockies Resort - Bellstar Hotels & Resorts

430 reviews
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Traveller (140)
Room & Suite (52)
Pool & Beach (7)
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Overview
  • Excellent31%
  • Very good24%
  • Average18%
  • Poor14%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
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Rooms
25 Feb26 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (430)Write a Review
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All reviewsthe indoor outdoor hot tubkiddie poolsteam showerwater slidegreat poolunderground parkingfull kitchentwo bedroom suitemountain viewwe've stayedthree sisterswasher dryerdowntown canmorerockiesbbqkitchenettelaundry
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21 - 25 of 419 reviews
Reviewed 6 November 2017

We just spent 3 nights at the Grande Rockies and it was wonderful. We were in Canmore for a wedding and this was a great spot. I would say centrally located, but everything in Canmore is centrally located. We were traveling with my mom and...More

1  Thank Walter P
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 7 November 2017

Thank-you, Walter, for your comments. We are delighted that you and your family enjoyed the Grande Rockies Resort so much. We would love to see you back with us again in the not so distant future. Your review will be read to all of our...More

Reviewed 5 November 2017 via mobile

We were in the area for a funeral and had a hard time finding a room for our family of 7, with 5 children under the age of 11. Not only was the staff friendly and service great but they were very compassionate. Great place!More

Thank hiebertvs
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 7 November 2017

Our sincere condolences on the passing of your loved one. We appreciate you taking the time to send in a review of the Grande Rockies Resort under these circumstances. Please join us again for a night away or a whole vacation as we would love...More

Reviewed 3 November 2017

We stayed in room 381 for just one night- what an amazing room!! It was huge with a fireplace and floor to ceiling windows on the one side. The beds were extremely comfortable and the whole room was clean. We were in the separate building...More

Thank renee356
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 5 November 2017

Thank-you for taking the time to review the Grande Rockies Resort. Your comments will be passed on to the staff. We hope you will return so that we may serve you once again.

Reviewed 29 October 2017 via mobile

Very clean. Comfortable beds and the shower is the best. I am fussy but felt comfortable here. Was important to me to be able to see mountains. Wish there was a restaurant on site but found a wonderful place to eat downtown called. Comititee. Thanks!

Thank Stulady
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 31 October 2017

Pat, thank-you for your comments. You will be pleased to know that we are actively seeking the perfect restaurateur for the Grande Rockies Resort so that you and other families can enjoy meals on-site. Feel free to call for an update at any time.

Reviewed 16 October 2017

I used to like this resort but this stay, I wound up in their annex building. My stay started with management reprimanding the check in staff in front of me.The room smelled of mildew or mold. The sink was cracked and I opted to drive...More

Thank YYCRE
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 31 October 2017

Thank-you for your review and comments. Our goal is to identify shortcomings and to act upon them for immediate improvement so that guests will have the best experience possible. Your comments will be acted upon and I would like to see you again so that...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$76 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (140)
Room & Suite (52)
Pool & Beach (7)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
bergerman
11 August 2017|
AnswerShow all 2 answers
Response from larryw974 | Reviewed this property |
Depends which side. One side is good but the other is not.
0
Votes
Marlene H
22 March 2017|
Answer
Response from BellstarRes | Property representative |
Hi Marlene, you can simply contact verdedayspa at 403.678.0306 to get any up to date info on the spa services at Grande Rockies. Hope you have a mountain fresh day!
0
Votes
Tammy S
23 November 2016|
AnswerShow all 3 answers
Response from BellstarRes | Property representative |
As units are individually owned please contact the front desk directly to see if there is any pet friendly rooms available for the dates you are looking for.
0
Votes
Room Tips
"be near an elevator"
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"Pick Room 420"
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"During winter, I would suggest getting a room in the main building if going to the pool."
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"2 room suite would be a must (I think), maybe next time I will try and get a top floor suite if we come back"
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