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Grande Rockies Resort - Bellstar Hotels & Resorts

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Traveller (144)
Room & Suite (52)
Pool & Beach (7)
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Overview
  • Excellent31%
  • Very good24%
  • Average18%
  • Poor14%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)
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All reviewsthe indoor outdoor hot tubkiddie poolsteam showergreat poolhockey teamunderground parkingmountain viewfull kitchentwo bedroom suitegreat amenitieswe've stayedthree sistersdowntown canmorewasher dryerhabitatrockiesbbq
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1 - 5 of 431 reviews
Reviewed 1 week ago

We stayed for 3 nights April 1-4 2018. We had researched the hotels in Canmore and choose this one as it stated that it had a heated indoor pool. We have an unheated pool in our condo at home wanted to be able to swim...More

2  Thank regherasim
Reviewed 2 weeks ago via mobile

Comfortable stay. Clean Rooms. Walking distance to central Canmore. indoor pool and hot tub was great. Hotel Bar was closed for next few weeks. Our Room was not attached to the main building, so the kids had a walk outside to go to main building...More

Thank Kabir C
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 2 weeks ago

Thank-you for taking the time to review the Grande Rockies Resort, Kabir. It is a big hit with families and children. We hope you will come back and see us soon as both the Lounge Bar and the Restaurant are scheduled to open on May...More

Reviewed 2 weeks ago via mobile

The resort and rooms are beautiful but the service was beyond disappointing. We asked 3 times for our sheets to be changed (I spilt pizza sauce on day 1 of 4). Their response was to bring me sheets. We asked for coffee multiple times and...More

Thank kateelutz76
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 2 weeks ago

Hello Kateelutz76. While I appreciate your disappointment with your stay, we have no record of you staying with us, at Bellstar's Grande Rockies Resort. You indicated a 4 day stay, so you may want to address your concerns to another management company that you may...More

Reviewed 2 weeks ago via mobile

We stayed for 3 nights over Easter weekend. We have been before and enjoyed our stay. On this occasion we found that the restaurant and bar are closed for the season. There are lots of places to eat and drink close by so not too...More

1  Thank Andrew P
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 2 weeks ago

Thank-you for your review, Andrew and for your attention to OH&S matters. I can assure you that the manager on duty had the obstruction immediately removed and the entire team at the Grande Rockies Resort was brought together for a refresher on obstructions and observations....More

Reviewed 3 weeks ago via mobile

My girlfriend and I decided to escape the city for a weekend and go snowboarding in the mountains, not wanting to stay in Banff we thought Canmore would be the best choice and are we ever happy we choose the Grande Rockies Resort! We arrived...More

Thank Matthew B
Response from Jim B, Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 2 weeks ago

Thank-you Matthew, for taking the time to review the Grande Rockies Resort. We certainly appreciate your comments and we look forward to serving you and your girlfriend again, soon.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (144)
Room & Suite (52)
Pool & Beach (7)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
bergerman
11 August 2017|
AnswerShow all 2 answers
Response from larryw974 | Reviewed this property |
Depends which side. One side is good but the other is not.
0
Votes
Marlene H
22 March 2017|
Answer
Response from BellstarRes | Property representative |
Hi Marlene, you can simply contact verdedayspa at 403.678.0306 to get any up to date info on the spa services at Grande Rockies. Hope you have a mountain fresh day!
0
Votes
Tammy S
23 November 2016|
AnswerShow all 3 answers
Response from BellstarRes | Property representative |
As units are individually owned please contact the front desk directly to see if there is any pet friendly rooms available for the dates you are looking for.
0
Votes
Room Tips
"Be sure to stay in the main building where the pool and hot tub are located...otherwise you'll be walking..."
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"be near an elevator"
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"Pick Room 420"
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"During winter, I would suggest getting a room in the main building if going to the pool."
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