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Grande Rockies Resort - Bellstar Hotels & Resorts

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Traveller (171)
Room & Suite (52)
Pool & Beach (7)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“hot tub”(47 reviews)
“kiddie pool”(6 reviews)
“great pool”(9 reviews)
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What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
Kitchenette
Multilingual Staff
Facilities for Disabled Guests
Business Centre
Housekeeping
4 Star Hotel
Experience Grande Rockies Resort - a unique resort hotel in Canmore, Alberta. Set amidst the majestic mountains of Banff National Park, the resort offers the incredible standards and service of a luxury boutique hotel and the personal comforts of a grand vacation home.The Grande Rockies...
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Location and contact
901 Mountain St, Canmore, Alberta T1W 0C9, Canada
27 restaurants are within a 0.5 km radius
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)
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All reviewshot tubkiddie poolgreat poolhockey teamunderground parkingmountain viewfull kitchentwo bedroom suitegreat amenitieswe've stayedthree sistersdowntown canmorewasher dryerlake louiserockiesbbqlaundry
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1 - 5 of 458 reviews
Reviewed yesterday via mobile

Booked through AirBnB however tis is definitely being run as a hotel?? Got charged resort fees for use of corridors & facilities? Never heard the like at a hotel?? Thought we booked a room on a higher floor than ground with a balcony and a...More

Thank Coventrian55
Reviewed 3 days ago

Slightly surprised by the mixed reviews. This place was great. I spend 30 to 40 nights a year in hotels and I very much enjoyed this resort. I had an apartment with a great view and was clean, spacious and very relaxing. Well located, with...More

Thank ARWManchester
Reviewed 1 week ago via mobile

Certainly not a quality hotel. Just checked in. Key didn’t work floor dirty couch stained. Needs new furniture. Very Dark!!! If we didn’t prepay we would leave. I can’t imagine how people would say excellent or good. Corridors also dark. Musty smell in room

Thank basketgirl10
Reviewed 1 week ago via mobile

To the management of the hotel - whatever male “staff” member was working in the coffee shop (in reception) on Monday morning of July 9th, I suggest you give him some serious training.. his attitude and professionalism was nothing short of a disgrace and he...More

Thank Ian Ski M
Response from Jim B, General Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 1 week ago

Thank-you for bringing this to our attention, Ian. Your review of the service in the Grande Kitchen & Bar will be presented to the owner of same and they will be expected to turn this around immediately.

Reviewed 1 week ago via mobile

We paid $450 for a one night stay and were expecting a 4 star hotel. We were pretty disappointed when we arrived to find an old, tired room and too firm bed. Room was clean. Staff were polite and helpful and the view was nice....More

Thank Erin R
Response from Jim B, General Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 1 week ago

Thank-you for your comments, Erin. Your expectations were obviously not met, so it would be appreciated if you would give the Grande Rockies Resort a phone call to discuss your stay with management.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$158 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#5 Luxury Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#5 Luxury Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (171)
Room & Suite (52)
Pool & Beach (7)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
bergerman
11 August 2017|
AnswerShow all 3 answers
Response from larryw974 | Reviewed this property |
Depends which side. One side is good but the other is not.
0
Votes
Marlene H
22 March 2017|
Answer
Response from BellstarRes | Property representative |
Hi Marlene, you can simply contact verdedayspa at 403.678.0306 to get any up to date info on the spa services at Grande Rockies. Hope you have a mountain fresh day!
0
Votes
Tammy S
23 November 2016|
AnswerShow all 3 answers
Response from BellstarRes | Property representative |
As units are individually owned please contact the front desk directly to see if there is any pet friendly rooms available for the dates you are looking for.
0
Votes
Room Tips
"Our room was in a building just across from main hotel & this was very quite....."
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"Select the Mountain View"
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"The suite was cozy. Great view of the mountains."
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"request a room close to the lobby/pool area if you have small children or people who can not walk far."
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