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Holiday inn Hotel & Suites Osoyoos

450 reviews
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Traveller (178)
Room & Suite (87)
Pool & Beach (12)
Overview
  • Excellent15%
  • Very good38%
  • Average22%
  • Poor11%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
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Reviews (450)Write a Review
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70
154
96
53
67
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All reviewsfamily restaurantfourth floorunderground parkingboth sidesindoor poolbit datedboat rentalsbeach sidefridge and microwaveosoyoos lakeview of the lakefitness roomnice sizewould stay againone night staywe've stayedbeds were comfortable
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21 - 25 of 440 reviews
Reviewed 1 September 2017

Overall, a great location for this hotel and it was an enjoyable stay. I would have given a higher rating but the hotel was a bit dated. The rooms and hallways are plain and simple. We paid extra and got the suite on the main...More

Thank Cocoachini
Response from Arran B, Director of Sales at Holiday inn Hotel & Suites OsoyoosResponded 2 September 2017

Hi Cocoachini, Thank you for your review. I am pleased to share with you, that beginning this fall we are starting an 18 month renovation. So the next time you visit us it will be a beautiful, fresh, hotel for your enjoyment! We hope to...More

Reviewed 24 August 2017

Location is beautiful and central to downtown, restaurants and beach walks. Nice beach with very shallow, sandy lake bottom - ideal for children. A complimentary breakfast would have been nice! Restaurant in hotel is handy. Not all rooms have balconies. The underground parking was appreciated.

Thank 362Marilynn
Response from Arran B, Director of Sales at Holiday inn Hotel & Suites OsoyoosResponded 2 September 2017

Hi 362Marilynn, Thank you for your kind words! We are glad you enjoyed our beachfront location and restaurant. Thank you for your breakfast suggestion I will pass the note to the dining manager. Sincerely, Arran B.

Reviewed 23 August 2017

The Holiday Inn is clean, service oriented and reliable. What sets this one apart is the physical setting with its own beach on the marina, the view is spectacular. We were given a room off on a wing, but our queen bed room ended up...More

Thank nancybCancun
Response from Arran B, Director of Sales at Holiday inn Hotel & Suites OsoyoosResponded 2 September 2017

Hi nancybCancun, We are happy to hear that you enjoyed your suite at the Holiday Inn & Suites Osoyoos. Thank you for your review. Yes, we welcome snowbirds all winter! We hope to have you stay with us again soon. Sincerely, Arran B.

Reviewed 21 August 2017

Unfortunately I had an extremely negative experience with the management of the hotel. Long story short- had a booking without cancellation insurance, however three days before reservation had family medical emergency and a family member pass away suddenly therefore unable to stay at the hotel....More

Thank greyolla
Response from Arran B, Director of Sales at Holiday inn Hotel & Suites OsoyoosResponded 31 August 2017

Hi greyolla, Your review has been forwarded to IHG corporate for further inspection. Thank you for your comments. Regards, Arran B.

Reviewed 17 August 2017 via mobile

Got to the room, the door was damaged and hard to open. The room smelled like musty old cigarrettes. The sliding door was covered in cobwebs and spiders, the amount of cobwebs that take years to build up. The washroom wasn't cleaned at all. Hair...More

Thank Louisa K
Response from Arran B, Director of Sales at Holiday inn Hotel & Suites OsoyoosResponded 31 August 2017

Hi Louisa K, I'm sorry to hear about your negative experience at our hotel. It is to my assurance that this is not our normal standards, and I apologize for your unpleasant arrival. I have forwarded your comments to our Housekeeping Supervisor, GM and Guest...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Multilingual Staff
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$83 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Osoyoos
#8 On the Beach Hotel in Osoyoos
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$83 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Osoyoos
#8 On the Beach Hotel in Osoyoos
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (178)
Room & Suite (87)
Pool & Beach (12)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
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koreen2
22 July 2017|
AnswerShow all 3 answers
Response from HIOsoyoos | Property representative |
Hi there, I'm sorry to hear that your stay was not to up to par, and I have passed your comments to our housekeeping manager. Yes, we make the utmost efforts as part of our housekeeping regiments to clean cobwebs, railings... More
0
Votes
megsitter
26 June 2017|
AnswerShow all 2 answers
Response from Arran B | Property representative |
Hi there, Breakfast is not included with your stay. However, there is an onsite restaurant Sol Grill Room and Lounge open for breakfast 7days a week. The breakfast menu and pricing is posted on the Facebook page. The suites... More
0
Votes
lfolster1
25 June 2017|
AnswerShow all 4 answers
Response from Arran B | Property representative |
Hi There, Yes, absolutely! There are several Winter Snow Bird options available. Please call the front desk directly. They can assist you with pricing, for your proposed stay.
0
Votes
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123
Room Tips
"Choose the lakeside not the road side. If you have children, main floor bettet as the lake is swimmable and..."
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"Top floor has less noise"
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"choose a different hotel"
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"North (lake) side, upper floors."
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