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SureStay Hotel by Best Western North Vancouver Capilano

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1634 Capilano Rd, North Vancouver, British Columbia V7P 3B4 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!$25 Gift Card Promotion
US$172
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (94)
Room & Suite (261)
Dining (18)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 10 hotels in North Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy all that North Vancouver has to offer - from stunning bridges to exciting ski areas and relaxing parks, you'll be near it all while staying with us. Many guests head to Capilano Suspension Bridge, which offers a 136 meter long and 70 meter high journey across the Capilano River. A stroll or bike ride await you at Stanley Park, a 404.9 hectare urban park, offering towering trees, many exciting trails, serene lakes, recreational facilities and the Vancouver Aquarium. Grouse Mountain Ski Area and Ambleside Beach are also just kilometers away from this North Vancouver hotel.
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Restaurant
Non-smoking hotel
24-hour front desk
Room features
Air conditioning
Housekeeping
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Hotel links
Special Offer:$25 Gift Card Promotion

Location

Full view
45Car recommended
Grade: 45 out of 100
23Restaurantswithin 1 km
2Attractionswithin 1 km
665Reviews1Q+A6Room tips
Traveller rating
  • 172
  • 268
  • 161
  • 39
  • 25
Time of year
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Popular mentions
Mary d wrote a review Jan 2021
Victoria, Canada2 contributions1 helpful vote
Hotel's Favourite
We've stayed here before and this time chose the King bed room with the kitchenette. We wanted more space as I would be participating in a zoom conference during our stay, and we were staying a few nights and with COVID we wanted the option of breakfasting and lunching in the room. The room exceeded our expectations with a layout that ensured complete privacy and quiet in the bedroom, while the other person busied themselves in the kitchen or watched tv in the living space. Having two sink areas was a bonus. The kitchenette served all our needs.
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Jenny Hot, Guest Services / Front Office at SureStay Hotel by Best Western North Vancouver Capilano
Responded 4 weeks ago
Dear Guest, Thank you for your great rating! I am glad to read that you had a pleasant stay and that our king suite exceeded your expectations! We hope to see you again. Thank you again for taking the time to rate us and for choosing to stay with us. Best Regards, SureStay by Best Western, North Vancouver
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JesusGarlic wrote a review Jan 2021
Port McNeill, Canada3 contributions
The rooms were clean, quiet and very comfortable! The staff were friendly and helpful. The rate was particularly reasonable. Breakfast at the De Dutch restaurant (adjacent the hotel lobby) was delicious! I would definitely stay again!
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
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Location
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Service
Sleep Quality
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Response from Zahir Pirani, General Manager at SureStay Hotel by Best Western North Vancouver Capilano
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to leave s a review. We appreciate your positive comments and look forward to seeing you again.
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stryder93 wrote a review Jan 2021
1 contribution
I liked the central location of the motel in North Vancouver. The price is quite good considering the amenities, location and scenery. The rooms are clean, well appointed and quiet. The mountains, ocean and city are less than an hour away by transit
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
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Cleanliness
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Sleep Quality
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Response from Zahir Pirani, General Manager at SureStay Hotel by Best Western North Vancouver Capilano
Responded 12 Jan 2021
Dear Guest, Thank you for your positive feedback. We value comments from all our guests. We look forward to seeing you again.
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309ovidium wrote a review Dec 2020
2 contributions
This is an old building , inside is not renovated , bathroom are not heated , window with moisture , anyway , was not satisfied about my stay there. I was told there are some renovated units , but I did not tried. For tall people ...the height of the shower ..is only 1.85m !
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Jenny Hot, Guest Services / Front Office at SureStay Hotel by Best Western North Vancouver Capilano
Responded 2 Dec 2020
Dear Guest, Thank you for staying with us. We are sorry to hear that you did not enjoy your stay. Yes, we are an older property, but we maintain all parts of our property clean and tidy for our guests. We are glad that our management had an opportunity to discuss with you directly in regard to those inconveniences that you experienced. Thank you. Regards, SureStay Hotel by Best Western North Vancouver
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catherine-slemko wrote a review Nov 2020
Calgary, Canada9 contributions19 helpful votes
The location of this hotel is great for accessing the transit line. The beds are really comfortable and room was well cleaned. Staff were really friendly. They are doing a great job following COVID protocalls as well.
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Jenny Hot, Guest Services / Front Office at SureStay Hotel by Best Western North Vancouver Capilano
Responded 3 Nov 2020
Dear Guest, Thank you for staying with us. It is our delight to read your review. Yes, we are conveniently located, and we maintain every part of our property neat and clean. It is glad to hear that our staff looked after your stay well. We are fully practicing the new Best Western cleaning protocols for the safety of our guest and staff. We hope to see you again ! Regards, SureStay Hotel by Best Western North Vancouver
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PRICE RANGE
US$66 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western capilano hotel north vancouver, best western capilano inn and suites, best western north vancouver, north vancouver best western
LOCATION
CanadaBritish ColumbiaNorth Vancouver
NUMBER OF ROOMS
74
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Frequently Asked Questions about SureStay Hotel by Best Western North Vancouver Capilano
Which popular attractions are close to SureStay Hotel by Best Western North Vancouver Capilano?
Nearby attractions include Khot-La-Cha Art Gallery and Gift Shop (0.4 km), Howe Sound Crest Trail (0.8 km), and Kome Clothing Studio (1.1 km).
What are some of the property amenities at SureStay Hotel by Best Western North Vancouver Capilano?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at SureStay Hotel by Best Western North Vancouver Capilano?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at SureStay Hotel by Best Western North Vancouver Capilano?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel by Best Western North Vancouver Capilano?
Conveniently located restaurants include Cactus Club Cafe North Vancouver, Tomahawk Barbeque, and Kypriaki Mediterranean Grill.
Are there any historical sites close to SureStay Hotel by Best Western North Vancouver Capilano?
Many travellers enjoy visiting Yaletown (5.6 km), Engine 374 Pavilion (5.7 km), and Gaoler's Mews (4.7 km).