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    Best Western Capilano Inn & Suites

    1634 Capilano Rd, North Vancouver, British Columbia V7P 3B4, Canada
    +1 877-960-3422
    Hotel website
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    29/1/2018 30/1/2018
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    Traveller (53)
    Room & Suite (231)
    Dining (18)
    • Excellent23%
    • Very good44%
    • Average24%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “stanley park” (44 reviews)
    “room was clean” (36 reviews)
    “best westerns” (6 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Multilingual Staff
    Facilities for Disabled Guests
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (477)
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    1 - 5 of 435 reviews

    Reviewed 2 weeks ago

    To be fair, a GOOD rating (rather than Average) would be more accurate, but this is not an option above. Good location in North Vancouver - close to Park Royal Shopping Mall, Grouse Mountain, Capilano Bridge. Hotel however looks a bit dated and needs a...More

    Review collected in partnership with Best Western
    Thank N101MEjohand
    Response from Jenny H, Front Office Manager at Best Western Capilano Inn & SuitesResponded 1 week ago

    Thank you for your survey We are happy that you found the property location convenient. We have noted your comments with respect to property needing a "facelift". We are planning a renoveation in the very near future. We hope that you will consider our location...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    At first glance it doesn’t look like much but the room was very clean and in good working order. All staff were friendly and competent. I had a travel rewards voucher for $80 and though the total was $82 and change, they didn’t charge my...More

    Review collected in partnership with Best Western
    Thank jbarlee72
    Response from Jenny H, Guest Services at Best Western Capilano Inn & SuitesResponded 3 weeks ago

    Dear Jbarlee72, We are delighted to read all your nice feedback regarding your stay. The Capilano Suspension Bridge Festival of Lights really brightens the Christmas Season. We are glad you have a chance to enjoy it. We definitely agree we are the perfect location to...More

    Reviewed 2 weeks ago

    Last minute reservation... Sure glad that we picked this place. Staff was extremely pleasant and helpful... Rooms were both clean and decor modern. Beds were comfortable, and had a good sleep... Would recommend this hotel as a Happy Customer

    Review collected in partnership with Best Western
    Thank salesmanager13
    Response from Jenny H, Front Office Manager at Best Western Capilano Inn & SuitesResponded 2 weeks ago

    Dear Guest, Thank you so much for writing a wonderful review. We are so glad that you've enjoyed your stay with us. It was an absolute pleasure to serve you and we look forward to welcoming you again soon! -Best Western Capilano

    Reviewed 3 weeks ago

    bed had broken springs, towels thread-bare, no elevator we on 2nd floor, window has board to place as window does not lock, check in was unfriendly, no breakfast included, food left in fridge must have been long time as it was covered in mold, room...More

    Review collected in partnership with Best Western
    Thank Donna L
    Reviewed 3 weeks ago

    Loved this place. Exactly what we needed for the trip. There’s is even a great view of the mountains. Restaurant and stores within close walking distance. 15 min drive to downtown Vancouver. I would stay here againMore

    Review collected in partnership with Best Western
    Thank kylelambert47
    Response from Jenny H, Guest Services at Best Western Capilano Inn & SuitesResponded 3 weeks ago

    Dear Kylelambert47, Thank you for your time to sharing your experince with your stay and your visit to Vancouver. We are very pleased to know that you loved your stay with our hotel and we are very happy to learn that we have met your...More

    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Self-Serve Laundry
    • Laundry Service
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    • Price range
    • US$62 - US$148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Evoline ltd, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Best Western Capilano Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • North Vancouver
    • Also Known As
    • Best Western Capilano Inn And Suites ,
    • Best Western Capilano Hotel North Vancouver ,
    • Best Western North Vancouver ,
    • North Vancouver Best Western
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    Traveller (53)
    Room & Suite (231)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (94)
    Business Centre & Event Rooms (25)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    8 October 2017|
    AnswerShow all 5 answers
    Response from Jenny H | Property representative |
    Hi JennJac, We are about 5mins drive to Capilano Suspension Bridge and 30mins to VIA Rail station. If you would like to request an early check - in, please contact the hotel and provide your booking information and the... More
    24 May 2017|
    AnswerShow all 3 answers
    Response from B0bJay | Reviewed this property |
    Need more info to properly reply. In short, this property is too far from Cruise ship terminal and airport. Yes, there is good transit though, but carrying luggage will be a real drag on transit.
    Camille H
    12 May 2016|
    AnswerShow all 4 answers
    Response from Margaret Mo E | Reviewed this property |
    I don't know, sorry.
    Room Tips
    "The hotel is on two levels with no lift so if you have an issue with stairs I would ask to be on the ground..."
    Read review
    "Not here, maybe a different Best Western"
    Read review
    "Maybe a room further away from main road."
    Read review
    "Mountain view rooms away from the street, although no rooms were noisy"
    Read review
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