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Pinnacle Hotel At The Pier

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Pinnacle Hotel At The Pier
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1,167 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
West Vancouver
Reviewed 10 March 2016

Lovely room and of course fantastic view. Very quiet rooms, can be private if desired. Good parking facilities and local amenities. Very much feels like you are staying in a high end hotel. Highly recommended.

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1Thank Y516QGanthonyc
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and we are glad you enjoyed your stay with us, Petr Frcek

Seattle, Washington
Reviewed 7 March 2016

We spent the weekend here with friends. The place was very clean, the rooms were nicely furnished , and we got a great deal on the rates. A lot of bars and restaurants are within walking distance. The Seabus to downtown Vancouver is very close. We were able to take our dog, which was a big plus. We will come...

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Thank WCG1982
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and looking forward to welcoming you back to our hotel in the near future, Petr Frcek

Gold Beach, Oregon
Reviewed 7 March 2016

The hotel is a most excellent place to stay in North Vancouver. The hotel and rooms were spotlessly clean and the staff very helpful and accommodating. Our room was quite large with spotlessly clean, large bathroom (although more towel bars would be nice.) At booking we asked for, and received, an upper floor mountain side room. Our room on the...

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Thank rsmac
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and recommendation, apologies for the air conditioning. Thank you, Petr Frcek

Stockholm, Sweden
Reviewed 2 March 2016

The hotel is not luxury but very functional and well organised. Our rom was on the top floor 8 room nr 819 which according to the hotel I their bridal suite. It did have a very large terrace and a smaller balcony. Both overlooking the bay and the view was fantastic. The room was fairly small to be called a...

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Helpful?
Thank Eelu
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your detailed review and we are happy that you did have a good experience staying at our hotel. Thank you, Petr Frcek

Toronto
Reviewed 1 March 2016

Excellent hotel clean and comfortable. We will definitely come back next year to stay at the pinnacle. Very convenient location and staff were very helpful because we were it familiar with Vancouver. We would highly recommend it to anyone who is staying in north Vancouver

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1Thank carolynt659
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank your business and hope to see you soon at our hotel in the near future, Petr Frcek

Comox
Reviewed 28 February 2016

Very clean, affordable, and accommodating. I would recommend to all my friends, and fellow dance travellers. Early check in and late check out were both accommodated, with no extra fee involved. Thank you!

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1Thank 964kristyd
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your recommendation, Petr Frcek

Toronto, Canada
Reviewed 26 February 2016

I started my vacation out at Lonsdale Quay and was completely dissatisfied due to construction that didn't end until 9 pm in the evening. Staff were unhelpful and unknowledgeable about the problem. I switched to the Pinnacle Hotel At The Pier and was greeted kindly and felt welcomed. The gentleman at the front desk at 7:45 am must have wondered...

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1Thank joanl310
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for great review and a vote of confidence, Petr Frcek

North Vancouer, BC
Reviewed 24 February 2016

Being a visitor to this hotel (over 150 night stays) I can honestly say that this hotel is special. From the spectacular view of the city (Harbor Side), to the clean and spacious rooms, to the amazing staff this hotel makes you feel part of the Pinnacle family. The hotel staff including Sebastien, Mallory, Pooneh, etc always welcome you with...

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Helpful?
1Thank Paul P
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Dear Paul, thank you for your kind words and loyalty to our hotel. I will proudly share your comments with all the associates. Thank you again for your business and loyalty, much appreciated. Thank you Petr Frcek

Reviewed 24 February 2016 via mobile

I was in North Vancouver on business, and was so impressed with the Pinnacle. Location is fantastic and is within walking distance to many amenities like restaurants, banks and drug stores. The hotel is located right in the harbour and has some fantastic night views of the Vancouver skyline. The hotel is beautifully decorated and the front lobby is modern...

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Helpful?
1Thank Ashley V
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you Ashley ,for taking the time to write such a fantastic review, We hope you will return to our area in the near future to enjoy again our hospitality . Thank you, Petr Frcek

Carlisle, United Kingdom
Reviewed 23 February 2016

Stayed 8 nights, all staff were very friendly and helpful, all areas were spotless and clean, room was spacious and bathroom was excellent. Breakfast was good and evening menu was varied and good value. Good bars and restaurants near by and close by sea bus has you in Downtown quickly with no hassle in traffic.

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Helpful?
Thank Mike T
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and business, much appreciated, Petr Frcek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Region: Canada > British Columbia > North Vancouver
Price Range: €127 - €233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel At The Pier staff and other travellers.
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Questions? Get answers from Pinnacle Hotel At The Pier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view is wonderful especially at night with all the lights from downtown Vancouver.”
 of 5 bubbles 170heathert, 15 Feb 2017 | Read review
“Get the 8th floor, room 805 and up. those provide beautiful harborview”
 of 5 bubbles 902cassandram, 11 Feb 2017 | Read review
“Definitely avoid harbour side rooms.”
 of 5 bubbles catsntyme, 4 Feb 2017 | Read review
“Book a room overlooking the harbor with a view of the Vancouver skyline”
 of 5 bubbles VMSNS007, 1 Feb 2017 | Read review
“Higher room = less noise”
 of 5 bubbles rosalineg2014, 28 Jan 2017 | Read review
5 of 5