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Pinnacle Hotel At The Pier

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Traveller (355)
Room & Suite (298)
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Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby restaurant”(61 reviews)
“sea bus”(165 reviews)
“downtown vancouver”(240 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Pinnacle Hotel At The Pier
Special Deal: $10 F&B Credit Per stay
Offers from Pinnacle Hotel At The Pier
Special Deal: $10 F&B Credit Per stay
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,510)
There are newer reviews for Pinnacle Hotel At The Pier
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1,469 results
Traveller rating
1,035
343
59
24
8
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1,035
343
59
24
8
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All reviewslobby restaurantsea busdowntown vancouvermountain sidelonsdale quayharbour viewgreat hotelnorth shoreglass wallshort walknorth vanlower lonsdalecanada placeunderground parkingcanada lineseabus terminalburrard inlet
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231 - 235 of 1,469 reviews
Reviewed 17 July 2017

Beautiful facilities, lots of amenities, close to many attractions, easy to access downtown Vancouver, gorgeous view of harbor. Friendly staff, prompt service. Wonderful stay made more enjoyable by staff!

Review collected in partnership with this hotel
Thank Solange P
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 19 July 2017

Dear Solange P, Thank you for your review. Glad to hear what Pinnacle Hotel at the Pier & North Vancouver has to offer. Thank you again and we look forward to welcoming you again. Sincerely, Haymond Ng

Reviewed 16 July 2017 via mobile

The hotel located on the docks. A great location with many restaurants and pubs right outside. Nice large rooms, comfy beds and great service. Fast check-in ins out. Good breakfast although a bit slow service.

Thank Bloubergfan
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 17 July 2017

Dear Bloubergfan, Thank you for your review. We are pleased to hear that you enjoyed your experience at the Pinnacle Hotel at the Pier. Thank you for your business. Best regards, Haymond Ng

Reviewed 15 July 2017

I would like to give this hotel a higher rating. However, nothing in our original confirmation refers to the fact that there are huge construction projects all around the hotel. We were on the 8th floor and the noise and vibrations were very disturbing. They...More

Thank Boburly_7
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 17 July 2017

Dear Boburly_7, Thank you for your review. Lots of new development projects are all around the hotel from the city and therefore, the noise is unfortunately unavoidable. Thank you for your business. Regards, Haymond Ng

Reviewed 15 July 2017

We attended Lonsdale Quay area and could not find parking and then saw a public parking sign for parking under the hotel. Great idea! I paid 18.00 for 3 hrs. but I inquired inside at a restaurant desk hostess and was told parking will be...More

Thank lastingmemory
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 17 July 2017

Dear lastingmemory, Thank you for your review. The public parking sometimes can be challenge and expensive in Vancouver. Thank you for joining us. Kind Regards, Haymond Ng

Reviewed 14 July 2017

Overnight stay on way to ferry terminal. Great large room with street view. Lot of building work on going in the surrounding area leading to some noise and congestion. Took dinner in Lobby restaurant which had good food but live music initially much too loud....More

Thank alanvh
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 15 July 2017

Dear alanvh, Thank you for your review and your business. We hope to see you again. Kind regards, Haymond Ng

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$172 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$172 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (355)
Room & Suite (298)
Dining (21)
Pool & Beach (17)
Amenities (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Dadlan
10 April 2018|
AnswerShow all 5 answers
Response from Petr F | Property representative |
5-8 minutes walking distance
2
Votes
Sam R
28 January 2018|
AnswerShow all 3 answers
Response from John H | Reviewed this property |
I can’t say for sure... a call to the hotel would be best.
1
Vote
Tracey C
24 August 2017|
AnswerShow all 5 answers
Response from Petr F | Property representative |
Absolutely, no problem. Thank you, Hotel Team
1
Vote
Room Tips
"We have a harbour view room; it`s worth it."
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"Book room with city view , must be quieter than mountain view ? ....Maybe ?"
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"The city view is breathaking, especially sunset."
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"Harborside rooms will allow the best views."
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