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Pinnacle Hotel At The Pier

1,494 reviews
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Traveller (336)
Room & Suite (286)
Storyboard
Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby restaurant”(58 reviews)
“sea bus”(166 reviews)
“downtown vancouver”(239 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Pinnacle Hotel At The Pier
Special Deal: $10 F&B Credit Per stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,494)Write a Review
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Show reviews that mention
All reviewslobby restaurantsea busdowntown vancouverlonsdale quayharbour viewharbor sidegreat hotelnorth shorefood trucksglass wallshort walknorth vanlower lonsdalecanada placeunderground parkingcanada lineseabus terminal
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221 - 225 of 1,453 reviews
Reviewed 12 July 2017

We had an amazing time. King room with water view and patio. The room was very nice with a glass wall to the shower which is always fun haha Bed was comfy, toiletries smelled AMAZING!! In room amenities were good. Guest services were friendly. MUST...More

Thank crazyshygirl
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 13 July 2017

Dear crazyshygirl, Thank you for your review. Glad to hear that you enjoyed your stay and liked our guest room's setting. We look forward to welcoming you in the near future. Thank you, Haymond Ng

Reviewed 11 July 2017 via mobile

My husband and I stayed here during Canada Day long weekend. We chose this hotel strictly due to location as it is close to our family. We could not be happier with the service we received while staying here. We had a harbour view king...More

Thank Lisa A
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 13 July 2017

Dear Lisa A, Thank you for your review. We are happy to learn that you and your family enjoyed the service and your stay at the Pinnacle Hotel at the Pier. Thank you again for choosing us and we hope to see you before next...More

Reviewed 11 July 2017

We booked in for one night in a Deluxe King Mountain Side room. Our friends chose to upgrade to a water view room but there was nothing wrong with the room we had. It looked back over the city and as there is a new...More

Thank Revyblonde
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 13 July 2017

Dear Revyblonde, Thank you for your review and your business. We look forward to your next visit. Thank you, Haymond Ng

Reviewed 11 July 2017

Stayed one night prior to getting ferry to Vancouver island. Comfortable room, good staff and enjoyable meal in restaurant.Good location to explore all North Harbour has to offer and close to ferry terminal.

Thank pkirby246
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 12 July 2017

Dear pkirby246, Thank you for your review and your business. Best regards, Haymond Ng

Reviewed 11 July 2017

We booked into this hotel online and didn't realise it was across the harbour from main Vancouver. With a little bit of advice from someone at the airport, we discovered it was really easy top get to by skytrain and seabus, which saved us a...More

Thank watkini
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 12 July 2017

Dear watkini, Thank you for your great review. We are pleased that you chose the Pinnacle Hotel at the Pier for your destination and glad to hear you enjoyed everything. Thank you again for your business and we hope to see you soon. Kind regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$148 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (336)
Room & Suite (286)
Dining (20)
Pool & Beach (17)
Amenities (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sam R
28 January 2018|
AnswerShow all 3 answers
Response from John H | Reviewed this property |
I can’t say for sure... a call to the hotel would be best.
0
Votes
Tracey C
24 August 2017|
AnswerShow all 5 answers
Response from Petr F | Property representative |
Absolutely, no problem. Thank you, Hotel Team
1
Vote
Brent W
7 August 2017|
AnswerShow all 2 answers
Response from 560Savita | Reviewed this property |
I dont think so
0
Votes
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Room Tips
"If you want a great view of the Vancouver skyline, choose the Harbour View Guest Room (preferably somewhere..."
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"Beautiful views of the city on Harborview side."
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"Ask for view of water front (south side - quieter). Other side has views of North Vancouver."
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"View of the harbour would be picturesque at night ."
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