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Pinnacle Hotel At The Pier

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1,149 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
Seattle, Washington
Reviewed 4 weeks ago

Stayed here for a weekend, easy to get to, tons of parking, well designed rooms, great pool and deck for sun bathing. Easy walk over to the shops and cafes. Amex will give good rates online! Wish we had stayed another night!! Great for kids!

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Helpful?
Thank TheTravelHackers
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your sweet review, Petr Frcek

Halfmoon Bay, Canada
Reviewed 4 weeks ago

Such a wonderful boutique hotel in the middle of the Lower Lonsdale action. I shopped on the North Shore while my wife and granddaughter took the seabus over to see Mary Poppins. Super location and absolutely no disappointments with this hotel. We have stayed at the Pinnacle 13 times and we will be back soon.

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Helpful?
Thank Ron B
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your ongoing support and loyalty, much appreciated. Thank you, Petr Frcek

Whistler
Reviewed 4 weeks ago

The harbour view calls us back to the PInnacle Hotel We are repeat guests and we are noticing a few things that are slipping. They need new duvets and some spit and polish on the front desk staff. The staff are nice but they are a few small things they could practice that would make them excellent!

Review collected in partnership with this hotel
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Helpful?
Thank jillw598
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your repeat business and thank you for your observations. If you would like to give us more details on where we can improve please do not hesitate to contact us at info@pinnacleatthepier.com Thank you, Petr Frcek

Sammamish, Washington
Reviewed 4 weeks ago

We just spent one night,but we will definitely go back. The room was clean, the bed pretty comfortable and the view of the harbor was lovely. We stayed on the 4th floor which is the "pet floor", There was a nice doggie bed in the room along with a blanket, and doggie treat. Our main problem was finding out how...

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Helpful?
Thank JaneyLin
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review, also will share your comments with our front desk team. We are looking forward to welcoming you back to our hotel in the near future, Thank you, Petr Frcek

Reviewed 4 weeks ago

Great value for money. Friendly and knowledgeable staff at reception. Well appointed rooms with effective and quiet heating system. Food is of good quality and service is friendly and efficient. I look forward to returning. Thanks for your hospitality.

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Thank alastairaideen56
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your stay at the Pinnacle hotel. Thank you, Haymond Ng

PEMBERTON
Reviewed 12 December 2016

My stay was hospital related and was extended a few times as my husband had complications. The service and accommodating staff made my visit a very memorable one. The Hotel is very convenient to the Lions Gate Hospital is located next the Lonsdale Quay Market . A very pleasant location.

Review collected in partnership with this hotel
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Thank Shirley H
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Glad we were able to make your visit a memorable one, Thank you, Petr Frcek

Whistler
Reviewed 12 December 2016

The staff were very accommodating. The room was clean and well appointed. Despite a fully booked out hotel each night, the room remained quiet and made for a restorative experience after very long days in beautiful north Vancouver.

Review collected in partnership with this hotel
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Thank S4527XUmichaelb
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and looking forward to welcoming you back to our hotel in the near future, Petr Frcek

Colorado Springs, Colorado
Reviewed 8 December 2016

My wife and I stayed two very enjoyable nights at Pinnacle Hotel. We had a harbor-view room, which I cannot recommend enough. The view was spectacular—the harbor in front with the Vancouver skyline in the background. I could've spent hours staring out the window at the crossing ships. Definitely book a harbor room, because the view alone made our stay...

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Helpful?
Thank taylor_bird1
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your strong vote of confidence, Petr Frcek

Scunthorpe, United Kingdom
Reviewed 7 December 2016 via mobile

Found the hotel ideal place so convenant for the sea buss and bus station up to grouse mountain , rooms were great , staff great , food and drink very nice , also they have a great pool to relaxe in . All staff were exerlent

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Thank j0inerb0y
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and glad you did enjoy your 3 day stay with us, Petr Frcek

Calgary, Canada
Reviewed 5 December 2016

The room was spacious, modern, and clean. We upgraded to a harbour view and that was worthwhile. The rate was very good compared to downtown Vancouver prices.The restaurant was very good for lunch; we did not try dinner. It is an easy trip from the airport via the Canada Line and Sea Bus. Lots of good restaurants nearby.

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Thank sueandquincy
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, we are glad that you enjoyed your stay with us, Petr Frcek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Region: Canada > British Columbia > North Vancouver
Price Range: €111 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel At The Pier staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay harbourview if you want peace and quiet”
 of 5 bubbles princess2375, 16 Jan 2017 | Read review
“Mountain view rooms have views of the condos across the street. Downtown view rooms face construction cranes.”
 of 5 bubbles gpa2, 14 Jan 2017 | Read review
“Harbour View!”
 of 5 bubbles SamanthaHackett, 10 Jan 2017 | Read review
“Waterview is best!”
  • Our view.
  • Pet friendly!
 of 5 bubbles Murfie, 8 Jan 2017 | Read review
“Ask for a Waterfront Room!!!”
 of 5 bubbles TheTravelHackers, 20 Dec 2016 | Read review
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