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River Rock Casino Resort

1,624 reviews
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Traveller (415)
Room & Suite (274)
Dining (46)
Overview
  • Excellent45%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
“sky train”(156 reviews)
“slot machines”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from River Rock Casino Resort
Special Offer: Winter Magic @ The Rock
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,624)Write a Review
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421 - 425 of 1,568 reviews
Reviewed 29 May 2016

This was planned only as a short "pit stop" before boarding on our Alaskan cruise, but I wish I had more time! This place is amazing!!!! Just 3 stops away from the airport on the sky train and you are literally in front of the...More

Thank Sandy P
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 31 May 2016

Dear Valued Guest, Thank you for the amazing review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip Advisor community. We take great pride in making sure all...More

Reviewed 27 May 2016 via mobile

We went to the casino as Eduardo from the hard rock Casino in Coquitlam suggested we should go and see the circular escalator it was a really neat looking I love this casino I almost wished we would've stayed at the hotel to the people...More

Thank Shanmac9
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 27 May 2016

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic time enjoying the hustle and bustle of the non-stop entertaining Casino. We are pleased that Eduardo from our sister property Hard Rock...More

Reviewed 25 May 2016

My family and I have an annual vacation here where we book four rooms and stay the whole weekend. This is the last year we will be doing so, the service and our whole check-in process was absolutely terrible. We waited around the lobby until...More

1  Thank cwm_2355
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 31 May 2016

Dear Valued Guest, Thank you for taking the time to share your thoughts with us. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear about how you feel about the resort. I deeply...More

Reviewed 19 May 2016

Went for a dinner at the Buffet last sunday. Went 8 PM and there was a HUGE line. Ok. Went back at 8:30 and the rude hostess simply said: "We closed it earlier because there's a huge line inside" Well, if you can't handle and...More

Thank Stefano G
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 20 May 2016

Dear Valued Guest, Thank you for taking the time to share your thoughts with us. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear about how you feel about the resort. I deeply...More

Reviewed 18 May 2016

Mature couple on a four-day anniversary break. Hotel staff was most accommodating and pleasant. Hotel is clean and well kept. Location is convenient with "own" Skyline station, close to the airport and easy travel into downtown or waterfront. There is some airport arrival noise and...More

Thank Harri H
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 19 May 2016

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a wonderful stay with us. Thank you for sharing your experience with the Trip Advisor community and for going in such detail. However, we...More

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18384858687314
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$158 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$158 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (415)
Room & Suite (274)
Dining (46)
Pool & Beach (22)
Amenities (6)
Business Centre & Event Rooms (2)
Questions & Answers
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LynnLT
Hi! My husband and I are from FL, and we are looking forward to come visit Vancouver for the first time sometime next month! We will be seeing good friends (locals) as well, sort of a reunion. Will be staying June 28-30, 2017, June 30-July 4, 2017 and July 7-10,2017. The first six days were booked separately because we thought we would be going to Seattle for a day or two, but plans changed. While searching, I saw a good offer for a suite for just a little bit more than what I booked earlier, so I went ahead and booked for 4 nights more! The third booking is done with a few nights off because we are going to Banff in between. I have read your fine prints, and so I would like to request in advance a refrigerator in the room please, if that is possible. Also, we will be getting in from the airport at 3:00AM from JFK. Long trip, hence, can we request for an early check-in? As I have said, your hotel has been highly recommended, and I would like to believe the reviews as well, so we truly are looking forward to have a good experience and enjoy our stay in your resort! Thank you! - Lynn T.
26 May 2017|
AnswerShow all 6 answers
Response from River-Rock-Resort | Property representative |
Good morning Lynn, Thank you for your inquiry. Could you email or call our reservations department 604-247-8900 regarding the early check in request as we will need to confirm your reservation with you and place that... More
1
Vote
travelchic77
21 May 2017|
AnswerShow all 4 answers
Response from River-Rock-Resort | Property representative |
Dear Sir or Madam, The current promotion we have in the Buffet Restaurant from May 1 through June 29 is Taste of Korea which includes various Korean dishes. In addition, to these dishes, we still offer our Chef's western... More
0
Votes
Jo C
12 May 2017|
AnswerShow all 3 answers
Response from River-Rock-Resort | Property representative |
Good day J Caron, Thank you for your query, yes we serve Eggs Benedict for breakfast and yes our Chef's make the hollandaise sauce from scratch. Breakfast hours is 6:30am - 10:30am. 7 days a week. We look forward in... More
1
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12345610
Room Tips
". Penthouse suites are nice but way over priced. Be prepared to take wine glasses and a cork screw, God..."
Read review
"Don’t waste your money"
Read review
"Get a room facing the harbour - beautiful views"
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"Stay on "the Hotel" side as the rooms are newer"
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