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River Rock Casino Resort

PricelineUS$137*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$201*
US$137*
Great Deal
US$189*
US$194*
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River Rock Casino Resort
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1,462 Reviews from our TripAdvisor Community

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There are newer reviews for River Rock Casino Resort
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Showing 1,413: English reviews
Reviewed 10 September 2015 via mobile

My family and I have frequently used this hotel and normally have loved it . This time was a huge disappointment. My daughter , myself and my best friend decided to have a one night stay at the River Rock and booked a room on a whim . While we got and excellent deal we were quickly disappointed in the...

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Helpful?
Thank Jenn M
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, I am so sorry that you experienced such terrible service during your time with us and I deeply apologize. This is not the River Rock Experience that our guests come to receive from us. We always aim to provide the finest personalized service and facilities to our guests. We can offer no excuse for the clear lapse...

Victoria, Canada
Reviewed 10 September 2015

I have always found the service @ the River Rock to be top notch. Unfortunately, not this visit:( I had e-mailed two days in advance to have a family members name added to the reservation. It was not done; as a result they arrived first & could not access the room. When I arrived I waited to be checked in,...

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Helpful?
Thank Margaret B
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, I am so sorry that you experienced such terrible service during your time with us and I deeply apologize. This is not the River Rock Experience that our guests come to receive from us. We always aim to provide the finest personalized service and facilities to our guests. We can offer no excuse for the clear lapse...

Burlington, Canada
Reviewed 9 September 2015 via mobile

I stayed here on business for a few nights. I wouldn't have otherwise stayed here as I'm not a gambler and have no need to be in Richmond. However, I was pleased with the accomodations. The room was very clean and comfortable. The staff was very friendly and helpful. There is free parking for hotel guests which is great since...

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Helpful?
Thank Nick P
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear you enjoyed your business trip to Vancouver, the food and the amenities we offer at our Resort and hope you had a fantastic stay. We look forward to welcoming you back to the River Rock Casino Resort on your next visit to Vancouver. Kindest...

California
Reviewed 8 September 2015

We stayed 2 nights at the Hotel at River Rock before heading to Vancouver Island. Location - 5 mins away from Vancouver Int'l Airport; short drive to downtown, ferry terminal; casino/hotel very easy to spot; public transportation (skytrain) is another option to go downtown Parking - Free onsite parking; although not attach to the casino/hotel but a short walk away;...

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Helpful?
2Thank QP
River-Rock-Resort, Executive Directgor at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear you the food and the amenities we offer at our Resort and hope you had a fantastic stay. We look forward to welcoming you back to the River Rock Casino Resort on your next visit to Vancouver. Kindest regards, Roland M., Executive Director

BC
Reviewed 8 September 2015

On our recent visit we stayed in one of the 9th floor penthouse suites, in the East Tower. For being on the top floor and directly in the YVR flight path the room was relatively quiet. The penthouse was large and comfortable but for some reason the minibar was still kept in the bedroom rather than the kitchen/bar area in...

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Helpful?
1Thank bludso
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. We are pleased to hear that you thought your room was amazing and your views were scenic yet we are sorry to hear...

Red Deer, Canada
Reviewed 6 September 2015

Stayed 4 nights here in July 2015. Very nice resort and casino. The boardwalk that runs along the river adjacent to the property could use more seating ares or benches. Wanted to grab a coffee and sit outside in the sun in the morning but the only place is stuck far in a corner near a service entrance. A huge...

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Helpful?
Thank JamesBourne
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for your review regarding your August 2014 stay. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with most of our service levels. We sincerely apologize for the less than excellent experience you've had during your recent stay in...

London, Canada
Reviewed 4 September 2015

My family spent two nights here in late August 2015. We have a two year-old daughter, and she absolutely loved the pool and waterslide. We all appreciated the clean, well-lit and attractively decorated halls and lobby areas. The beds were comfortable and the suites were clean, with very accommodating housekeeping staff. We ordered room service for breakfast one morning, and...

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Helpful?
Thank braincake
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the Resort and your 2 bedroom Suite and that your daughter enjoyed the pool with waterslide. We hope you had a fantastic stay and we look forward to welcoming you back to the River Rock Casino Resort soon! All the best,...

Victoria, Canada
Reviewed 4 September 2015

Overnight before an international flight from YVR it's the best location with immediate access on the SkyTrain to the Vancouver Airport. Arrived early afternoon. Check-in was seamless and the room is lovely. On the 10th floor. Took the SkyTrain into downtown Vancouver and visited the Vancouver Art Gallery which was a good decision. Though they close at 5:30 pm on...

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Helpful?
1Thank designtravels
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us! It’s fantastic to hear that you had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We are delighted that Alan made your stay more enjoyable with us with their exceptional service. We...

San Francisco, California
Reviewed 3 September 2015

Overall, recommend this property and will return. This is our third stay. Room was two-room suite - cleanly, all amenities very satisfactory. Thermometer easily adjustable for desired temperature. No other hotel guests noise but due to obvious proximity to airport, will hear airplanes after midnight. Can see runway from our suite. Due to casino resort, convenient 24 hour food availability...

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Helpful?
Thank AngelaY9891
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for your review regarding your July 2014 stay. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with most of our service levels. We sincerely apologize for the less than excellent experience you've had during your recent stay in...

Calgary, Canada
Reviewed 3 September 2015 via mobile

1. I've been here for many business trips and every visit has been fantastic. Everything from check in, room quality, amenities, hotel staff, exercise room, pool and casino. 2. Food: perhaps the best buffet in theVancouver area. 3. Best 5 star restaurant on the top floor. Delicious, nice ambience and affordable. 4. Skytrain accessible. Personally, I've only stayed here because...

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Helpful?
Thank Asif P
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Knowing that the service you received was what really elevated your stay and made you feel special means so much to me and my team especially knowing you continue to come back and visit. I'm thrilled that you took the time to tell us about your stay. We look forward to welcoming you back again to the...

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One Bedroom Executive Suite (The Resort) (19)
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One Bedroom Penthouse (The Resort) (30)
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One Bedroom Suite (The Resort) (23)
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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in Beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line transit system right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport is just a quick 7 minute ride. Featuring deluxe guest rooms, luxurious one and two bedroom suites, Executive rooms and spacious penthouse suites - River Rock has something to suit everyone. Amenities include a show theatre with world-class entertainment, a 24-hour casino with slots, table games and poker room, 10 food and beverage outlets, Spa, fitness centre, salt water swimming pool and business and conference centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure ... more   less 

Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Region: Canada > British Columbia > Richmond > Bridgeport
Price Range: €143 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Hotels.com, Hotwire, Cheap Tickets, Travelocity, TravelUp, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your River Rock Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
River Rock Richmond
River Rock Hotel Richmond
Hotel Style:
#2 Business Hotel in Richmond
#3 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from River Rock Casino Resort staff and other travellers.
25 questions
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Questions? Get answers from River Rock Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for North facing room to minimize aircraft noise.”
513lesh, 18 Apr 2017 | Read review
“Choose a Marina view rooms.”
sunsetgal09, 18 Apr 2017 | Read review
“Request a room on the West Side.”
justin_theking, 21 Mar 2017 | Read review
“just ask for the room in the building otherwise its a bit of walk to pool spa and other amenities.”
74chaahat, 6 Mar 2017 | Read review
“Sky train station right out the back”
Babs5555, 3 Mar 2017 | Read review
5 of 5
Priceline
US$137* /night
View Deal
Expedia.comUS$189
Booking.comUS$194
travelup.comUS$201
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*Disclaimer
Prices are for 1 room, 2 adults
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