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Four Points by Sheraton Vancouver Airport

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Four Points by Sheraton Vancouver Airport
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331 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Vancouver Airport
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Showing 309: English reviews
Victoria, Canada
Reviewed 16 October 2016

We stayed at the Sheraton in September prior to a morning flight to Mexico. There is a free courtesy shuttle to and from the airport, which runs every 30 minutes. The room was clean with a comfortable bed, nice bedding linen and bathroom amenities. Located across the street from the Lansdowne Shopping Centre and many restaurants. Reception staff very friendly,...

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Helpful?
Thank waterlogged23
Mtl, Canada
Reviewed 15 October 2016

PROS: - Many restaurants within walking distance as well as McDonalds - There is also a shopping mall next door - Easy to get to down-town Vancouver as Skytrain station is 5min walk from the hotel - Clean, modern room - Friendly staff - Free wifi CONS: - Some of the GYM treadmills are a little dated and there was...

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Helpful?
Thank MarcRoy
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear MarcRoy, We appreciate you providing your feedback regarding your recent stay. Rest assured, your comments regarding our hotel gym has been taken into consideration and shared with our team to improve guest experience. Thanks again and we hope to see you back soon. All the best.

Feilding, Manawatu-Wanganui, New Zealand
Reviewed 12 October 2016 via mobile

Arrived at Four Points late evening. The hotel reception was packed. Despite the huge volume of people it transpired that it was one big party so we went straight to the front of the queue. This was fortunate as we needed a 2:45 am wake up to get us to Vancouver airport early to get us out before 7.00am. The...

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Thank Mark P
Atlanta
Reviewed 8 October 2016

The Four Points by Sheraton is in a good location for wanting to stay near the Vancouver Airport reason being their are a large number of Chinese restaurants within walking distance of the hotel that are good. The hotel looks kind of tired. The interior of the elevators are dated. The hallways look old. The rooms are well equipped and...

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Thank Dealmaker
Florida, USA
Reviewed 5 October 2016 via mobile

We had a problem with our reservation and Jason , at the front desk, immediately took care of it for us- with a smile! All of the front desk staff, as well as the bellman and restaurant staff went above and beyond for us. Lisa, at the restaurant, served us breakfast every morning. She remembered our food preferences and treated...

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Helpful?
Thank CBYankee
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear CBYankee, We're thrilled to hear about the excellent customer service provided by our wonderful team. We have shared your comments with our great staff. Thank you for your review - take care.

Reviewed 25 September 2016

In the heart of Vancouver's Asian community, this is a great place to stay whether on your way to Seattle or waiting for a connection at Vancouver airport. Most of the guests were Asian but the hotel staff was fluent in English with lots of great restaurants and a shopping mall nearby.

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Helpful?
Thank Gordon W
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear GordonWells, Thank you for sharing you review! We're happy to hear you enjoyed your stay with us and we hope to host you again in the future. All the best.

Calgary, Canada
Reviewed 18 September 2016

We did a quick overnight stay at this resort. For what we wanted it fit the bill. The parking was convenient and the beds were comfortable. The bathroom is basic but fine. We do prefer the Westin Vancouver Wall Airport.

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Thank Sara M
Barrie, Canada
Reviewed 13 September 2016 via mobile

I called the hotel to ask if I should cab it and they said not to take a cab the shuttle comes every 30 minutes. After and hour wait the 4 Points shuttle arrived but drove by everyone waiting without stopping or even looking. After a call to the hotel and several minutes on hold I was told the driver...

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2Thank Ean D
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear Ean D, We sincerely apologize for your poor experience at our hotel as we take pride in providing the best experience for all of our guests. Rest assured, this has been addressed and properly handled with our team to ensure we are delivering top notch service at all times. We appreciate your feedback, and apologize again that your stay...

Canada
Reviewed 12 September 2016 via mobile

Adequate for stay before flying out. Staff not very friendly . Had 7 signs in the lobby telling you not to eat or drink or touch or move the furniture . Might as well have covered the furniture with plastic . Not that inviting . Need to adopt a more North American attitude . Hotel catered to mostly Asians and...

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Thank CanuckKnight
Vancouver Island, Canada
Reviewed 4 September 2016

As a regular Four points guest this hotel falls below the standard. The lobby area is not welcoming as there is negative signage placed throughout - (do not enter, do not drink do not eat etc.) This does not provide a warm welcome. The staff at check in were distracted and failed to treat you as a valued SPG gold...

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Thank 523sunandmoon
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear 523sunandmoon, It’s always our goal to deliver the best experience, and we are very sorry that your stay fell short this time. We appreciate your feedback and will address your comments to improve guest experience in the future. We sincerely apologize that your stay did not exceed expectations, and we hope you will reconsider trying us again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 

Additional Information about Four Points by Sheraton Vancouver Airport

Address: 8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
Region: Canada > British Columbia > Richmond
Price Range: €95 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Four Points By Sheraton Vancouver Airport Hotel Richmond
4 Points By Sheraton Vancouver Airport
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Sheraton
Richmond Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Vancouver Airport staff and other travellers.
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Troy, Michigan
Mississauga, Ontario, Canada

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Questions? Get answers from Four Points by Sheraton Vancouver Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have better view; rooms at the farside of the elevator tends to be quieter”
 of 5 bubbles TMMak, 11 Jan 2017 | Read review
“The higher the room the better.”
 of 5 bubbles charlief767, 10 Dec 2016 | Read review
“High Floor”
 of 5 bubbles Dealmaker, 8 Oct 2016 | Read review
“Corner room with a king size bed”
 of 5 bubbles 960gordonw, 25 Sep 2016 | Read review
“The room a/c was noisy. Rooms were small.”
 of 5 bubbles hamfly00, 28 Aug 2016 | Read review
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