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Renaissance Tuscany Il Ciocco Resort & Spa

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1 room 2 adults 0 children
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Renaissance Tuscany Il Ciocco Resort & Spa
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1,025 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Sydney, Australia
Reviewed 3 days ago NEW

The service at this hotel could not be faulted. Maria at the front desk had an amazing knowledge of the area and places to go. The other reception staff were also exceptional. Rooms are first class. You do need a car as otherwise you could feel cut off. The roads around the area are often narrow and windy. Great place...

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Thank janef403
Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

We spent a week in this resort. It is placed on the top of mountains , very nice with amazing panoramas. Design is modern with influence of local authentic elements, which pops up and reminds that it is Italian hotel. Service is incredible. Special thanks to Maria and Gulian. Rooms are very comfortable with panoramic view from balconies, tidy and...

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Thank Daniel G
Canada
Reviewed 1 week ago

Hotel is great, service was great. Was hoping for an upgrade as a platinum member but room was normal, nice view though. High up the mountain, about 45mins to get to from Lucca. We would stay here again, lots to see and do around.

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Helpful?
Thank vanabb
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear vanabb, Many thanks for your kind words following your stay with us at the Renaissance Tuscany Il Ciocco Resort & Spa. We were delighted that you enjoyed your stay with us and enjoyed the facilities and most importantly the service you received. We hope you enjoyed your trip to and please do come and stay with us again soon....

Paris, France
Reviewed 1 week ago

Where should I begin? Everything was exquisite! The rooms, the service, the food and the location itself. The staff is really friendly and are very passionate about their work. A special shoutout to Corrado and Massimo, who were extremely helpful. We stayed at the resort for 8 days and were completely relaxed. We liked our room a lot as we...

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Helpful?
Thank sheeru
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear sheeru, Thank you for your passionate 5-star review about the Renaissance Tuscany Il Ciocco resort & Spa and our variety of service offerings! It is certainly a great reward to read such praising feedback from our valued guests, and we hope for the opportunity to host you again in the near future to create more unforgettable Renaissance moments. Warm...

Arlington, Virginia
Reviewed 2 weeks ago

I stayed here in October 2015 (very late writing my review). This hotel is fabulous! The journey from Rome was quite a trek, but well worth it. The employees of the hotel couldn't have been any kinder- from helping us set up a trip to a local vineyard, to assisting in finding a doctor when I was became sick. The...

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Helpful?
Thank Amy K
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Amy K, Thank you for this great review of The Renaissance Tuscany Il Ciocco Resort & Spa and for sharing it with us on Tripadvisor, we highly appreciate it. It is a real pleasure for us to hear that you were impressed by the hotel and had a memorable stay with us. Thank you for your comments on our...

Hyderabad, India
Reviewed 2 weeks ago via mobile

Excellent location. Rooms are modern and spacious. Our rooms had a view of the mountains and it was absolutely beautiful! Breakfast is very limited. No proper hot selections. Only scrambled egg and pork sausages. Everything else is boring. Cereals, juices and cakes. Didn't try the restaurant for lunch or dinner. Service is good. No complaints. Staff are very helpful and...

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Helpful?
Thank stevepatta
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear stevepatta, Wewould like to thank you for taking time out of your day to share your experience, we can assure you that our guests' suggestions are highly appreciated since we are always looking for ways to improve. We appreciate the opportunity you gave us by choosing our resort for your holidays, thank you for your compliments to our staff...

Brisbane, Australia
Reviewed 3 weeks ago

We were on a Luxury Escape Deal from Australia and so were I would say 70% of guests. The staff at the front desk are a shining light for this property, courteous, helpful and professional. One day and night the hotel lost all power and the front desk staff were under siege but handled it beautifully. Management should be proud....

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Helpful?
Thank Lynn D
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Lynn D, Many thanks for your kind words following your stay with us at the Renaissance Tuscany Il Ciocco Resort & Spa. We were delighted that you enjoyed your stay with us and enjoyed the welcome, facilities and most importantly the service you received. Thank you for your tips. Please do come and stay with us again soon. Warm...

Eagle, PA
Reviewed 6 December 2016

This hotel is a beautiful property with excellent views of the valley and mountains. Peaceful, tranquil and accommodating. One day we were above the clouds as we sat on our terrace. A very special place with staff that will make you feel like a guest at someone's home. Nice size clean rooms. Very romantic. I couldn't recommend it enough.

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Thank HeavyKevy
RenaissanceTuscany, Manger at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear HeavyKevy, First and foremost, we would like to express our gratitude upon your decision to stay at the Renaissance Tuscany Il Ciocco Resort & Spa. Thank you for taking the time to share the pleasant experience you had at our resort. It is an honor to read how much you enjoyed our facilities as well as the service provided....

A TripAdvisor Member
1 review
Reviewed 30 November 2016 via mobile

What a great resort! The views are spectacular. The navigators are extremely helpful and friendly. Definitely take their wine tasting suggestion. The bartenders were super nice. We did the hike to a Barga....it was beautiful.

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Thank A TripAdvisor Member
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear , Thank you very much for allowing us host your holidays. We are glad to know we were able to provide you a wonderfully experience. We all at the Renaissance Tuscany Il Ciocco Resort & Spa look forward to welcome you back in the near future for more relaxing experiences. Best regards, Cristina Da Costa Room Division Manager

Ely, United Kingdom
Reviewed 23 November 2016 via mobile

Amazing location, nice hotel that was dead! It must be really busy in the summer with that view. Positives: 1. Nice big rooms, get one with a balcony at the front 2. Nice pool and spa, the spa was good quality and quiet. 3. Lovely location, quiet and relaxing 4. Great fires in the winter 5. Staff were lovely, Maria...

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1Thank Superally2007
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Superally, Thank you for choosing to stay with us and for this nice review of the Renaissance Tuscany Il Ciocco Resort & Spa! We are very happy to hear that you enjoyed your overall stay with us and that would return to stay again. Thank you also for your constructive feedback. Once again, many thanks for being our guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Discover a blend of Italian elegance and refined comfort at the Renaissance Tuscany Il Ciocco Resort & Spa. Situated on 1,700 acres in the heart of the Serchio Valley, our luxury hotel offers the perfect destination for your Tuscan getaway. Enjoy ideal access to charming and historic attractions including Barga, Lucca and Pisa. ... more   less 

Additional Information about Renaissance Tuscany Il Ciocco Resort & Spa

Address: Via Giovanni Pascoli, 55051 Castelvecchio Pascoli, Italy
Region: Italy > Tuscany > Province of Lucca > Castelvecchio Pascoli
Price Range: €117 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Tuscany Il Ciocco Resort & Spa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Il Ciocco Hotel
Il Ciocco Barga
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and other travellers.
42 questions
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Questions? Get answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a View well worth the extra”
 of 5 bubbles 872lynnd, 28 Dec 2016 | Read review
“High floor looking over the valley”
 of 5 bubbles HeavyKevy, 6 Dec 2016 | Read review
“Ask for a room with a balcony.. Well worth the upgrade price.”
 of 5 bubbles Eldelil, 3 Nov 2016 | Read review
“get a balcony! Not sure of the room numbers exactly.. the one next to us was 117 and has a beautiful view!!”
 of 5 bubbles Nuth, 1 Nov 2016 | Read review
“Rooms with balconies facing the mountain range to the west offer beautiful views”
  • View of mountains from the balcony
  • Balcony
 of 5 bubbles Adriano53, 1 Nov 2016 | Read review
5 of 5
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